Easy communications and great delivery
Item Reviewed:The system installation was fairly straightforward. Good directions.
Item Reviewed:Great product. This is the 3rd one we purchased. Works great!
Item Reviewed:Do replacement thermostat worked as expected. His support for installed was awesome. Thank you team.
Item Reviewed:Replaced 7 year old thermostat & working reliably
Item Reviewed:Excellent product and service!
Item Reviewed:My thermostat went out, I called for help and assistance and wow I was taken care of.
Item Reviewed:Great to deal with! Made everything super easy and transparent and easy to understand.
Item Reviewed:Easy to install the new control panel/… very happy!
Item Reviewed:Installation was easy. We did have some initial problems with pairing the thermostat with my iPhone, however. After talking with tech support, I was advised to attempt the pairing process multiple times. Eventually the pairing was successful. Although a bit frustrating, we were finally able to program the thermostat successfully and it is working fine.
Thank you for your review. The issue that you are referring to stemmed from a security setup quirk present on IOS devices. Now that we have learned how to configure the bluetooth settings in iPhones, this situation has been resolved and the setup can be done very quickly and easily. - Scott, Technical Support Manager.
Excellent service, fast delivery,very good after sale service
Item Reviewed:In my opinion WarmlyYours has perfected the process of designing and installing a radiant floor heating system. My brother-in-law has been a general contractor for 35+ years and he recommended purchasing a radiant flooring system from WarmlyYours when he heard my son and daughter-in-law wanted to install one in a bathroom I'm renovating for them. This was the first time I installed a radiant floor system and WarmlyYours made it so easy by providing the design / layout drawing, the right materials needed to install it, concise installation instructions and a 24/7 technical support hotline if needed. Cost for the material was reasonable. Looking back I wish I installed a similar system on a couple other bathroom reno's I did.
Item Reviewed:Works well - thanks!
Item Reviewed:I called WarmlyYours with an issue regarding my heated floor. They quickly determined my 15-year-old thermostat was no longer working, sent one to me within a week and gave me the contact information of someone who could install it. My floor is up and running!
Item Reviewed:I selected WarmlyYours from a host of competitors due to the woman-owned business and small business status. They offered better customer service throughout the installation process, from mechanicals, to setting the mesh under marble tiles. It went very smoothly and the heating system works.
Item Reviewed:I bought the updated thermostat to replace the old one that was no longer working in my customer's home. Their videos helped me diagnose the problem. The install was super straight forward. Their customer service is legit. I don't have heated floors in my home, but am putting them in my bathroom later this year. I will for sure use the WarmlyYours system, no question.
Item Reviewed:Fixing strips are on the cheap side but were free and did the job. Heated floors are a wonderful addition to the house.
Item Reviewed:Accidentally cut the heated floor wiring and had to make a repair. Ordered the WarmlyYours repair kit and had it shipped the next day. Excellent customer service was available to me as soon as I ordered the product. We got the floor fixed with the help of their repair video on YouTube. Would definitely use WarmlyYours again!
Item Reviewed:We have just used our new shower for the first time and we are thrilled to have toasty feet when we step into this beautiful enclosure. This is the 3rd time we have installed your product and although I hope to never move again - I will be recommending your product to all my friends and family.
Item Reviewed:Initial phone call to the service department was not every helpful. But once I decided to just buy a new thermostat then the process was straight forward and the CS person was super helpful
Item Reviewed:The thermostat I wanted was delivered the same week I ordered it. The device is directly connected to the power line as opposed to lead wires from the device - like my previous one whose lead wires burnt out.
Item Reviewed:Customer service was able to help with my problem, diagnose, and send a replacement without fuss. I appreciate getting an answer quickly!
Item Reviewed:Was unsure but it was a small area and decided to proceed. No regrets what so ever. Love the warmth radiating from the tile floors! The installation was somewhat of a challenge for my inexperienced husband. But installed now….no looking back!
Item Reviewed:Great product. Great service!
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