The lady you recommended for electricians responded quickly, and the electrician was excellent. Thank you.
Item Reviewed:My thermostat for my WarmlyYours flooring began malfunctioning after nearly 20 years of flawless performance. The WarmYours support was incredible in helping me pinpoint the problem to the thermostat and assisting me in selecting the replacement thermostat. The new thermostat arrived in a timely manner and I was able to install in less than 1 hour. Happy to have my warm floors back!
Item Reviewed:We were replacing a very old heat pad under a high traffic carpet. This was not a large purchase, but the customer service we received from Jenn and the team was great. You would have thought order was 10x! Just got it installed last week under new carpet and back in my office cozy and warm.
Item Reviewed:Your product works as advertised, was easy to install, came with good instructions and available product support. I recommend it to others.
Item Reviewed:Easy to ask customer service questions online. Fast reply to questions. I ordered a thermostats directly from them at a great price compared to department stores. Will get my next thermostats from them directly. Ps I went with the wifi thermostat and love it. Thinking about changing my other one just because.
Item Reviewed:Good price and received in a few days!
Item Reviewed:It was very easy to replace as my old wall unit died. Dealing with Lyn was simple and she was very helpful. all and all a great experience and if my other in-floor wall unit stops working I know its no problem going forward.
Item Reviewed:I needed a replacement thermostat for my heated floor. I was lucky and found the WarmlyYours web site. I easily found what I needed. They had plenty of installation info making it super simple. The thermostat arrived in a few days.
Item Reviewed:Thermostat replaced the original which was about 11 years old when it failed, and we couldnāt be happier with the new one. Very easy to use and works great.
Item Reviewed:Product is great. Thanks
Item Reviewed:We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement. Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.
Item Reviewed:The installation was straight forward. The instructions were to place the heat sensor 2" from the heating cables. However, we used the standard 3" configuration so it was only possible to achieve a 1.5" separation. I'm thinking this may be the reason we can't achieve a comfortable heat setting for the system. Will still try to modify the settings to get it to work properly.
Item Reviewed:This was easy to install and works great. My floor is at a constant 77 degrees. The customer support was very friendly and helpful. I would certainly buy this again.
Item Reviewed:We are very pleased with the replacement thermostat that was recommended to fix our infloor heating problem. Our guests enjoy the warm floor so it was important to properly fix our issue of thermostats that quit working after a short time. The online service was excellent.
Item Reviewed:New controller is installed and working perfectly. We have toasty warm kitchen floors again!! Appreciate the follow up. Gotta tell ya, am really impressed with the tech support I received and how fast I was able to get the replacement thermostat. You guys got it going on!! Thanks again
Item Reviewed:Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
Item Reviewed:I can't say enough for the helpfulness of the gentleman who assisted me with this order. I was looking for a thermostat to replace one that had had died several years ago. Fortunately, I had the model number for the old one and he was able to immediately recommend a replacement, explain how it worked and most of all, reassure me that the new one would warm up the cold radiant flooring in the bathroom. I am reluctant to order things online but this experience was so positive, I may be more inclined to do it again.
Item Reviewed:Home remodeling business is never easy. As much as we can, we try to surround ourselves with companies and trade partners we can trust and will have our back. That is exactly why we've been using WarmlyYours exclusively for many years now. They provide quality product as well an exceptional customer and tech support. We are grateful to have such partner in WarmlyYours!
Item Reviewed:Ordered the nSpire Touch WiFi: programmable thermostat. Easy installation and works great. Would definitely recommend.
Item Reviewed:It took some patience and some good advice from the tech team but I was able to get the new thermostat installed and it is working perfectly.
Item Reviewed:I really appreciated the dicount given for a return customer. The mat came in a little smaller than I was expecting based on the drawings but in the end it all worked out fine and the floor is nice an warm.
Item Reviewed:Replaced a 4year-old programmable unit with a simpler non-programmable unit. Installation instructions were easy to follow and diagrams provided were much appreciated. Thermostat works like a charm and is super easy to use and read. A winner! Service by phone and at the Toronto warehouse was top notch A++.
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