Radiant Floor Heating Reviews
Replacement thermostat
I called in to technical support and I found them very fast, efficient and friendly. The replacement was at my door in a couple days. Pleasantly surprise! Thanks WarmlyYours!
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Great Service
Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,
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Thank you to WarmlyYours for providing us with a replacement
Thank you to WarmlyYours for providing us with a replacement thermostat quickly, and for your great customer service for both technology and delivery.
Item Reviewed:Easy to install to give that needed touch of warmth.
I am sitting here in my basement office with my feet on warm laminate flooring thanks to WarmlyYours. The 15 sq ft mat was all this space needed and it was easy to install. Thanks
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Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
Item Reviewed:Fast, friendly service to help you if you need it.
I have two floor thermostats installed -- and has a question with one and a product defect issue with the other. In both cases, the phone as answered right away by someone fully knowledgeable about the product. With the defective one, they rushed out a replacement right away, not expecting us to ship the defective one back first. They also provided a UPS return label for the defective one. Fast, friendly, knowledgeable service I rate with five stars.
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All companies should strive for this level of Customer Service
Simply put and right to the point - the experience of working with WY was 1st class. From helping me identify my heated floor issue, to ording the correct replacment part, and holding my virtual hand when i had an install issue - the WY team was patient, polite, friendly, helpful and just overall 1st class - well done and Thank You
Item Reviewed:Cozy tile!!
Soooo nice to have heated tootsies instead of stepping cold tile - so luxurious, and affordable!
Item Reviewed:Great support and customer service throughout the purchasing
Great support and customer service throughout the purchasing and installation process! Product was easy to install and works perfectly. Highly recommend!
Item Reviewed:Quick shipping and great customer service
We are very happy with our replacement thermostat and the service that the company provided.
Item Reviewed:Master Bath heated floor
We are extremely please with our new WarmlyYours heated floor.
Item Reviewed:Master Bath heated floor
We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.
Item Reviewed:My office was on the lower floor and was the coldest room in the house....
Installed WarmlyYours Enviro Easy Mat to cover almost entire floor area (leaving about 1 foot clearance from the wall). The installation was very easy. Put cork on top of concrete slab, then the mat and then on top laminate 12mm planks. Had professional electrician install dedicated 240V feed from my panel. Went with Mysa wifi thermostat. This room is now the best room in the house. Very warm and I love sitting at my desk without shoes, very warm to the feet. I used it all month of december, setup 6am to 6pm 22C ambient and 6pm to 6am 18C ambient and according to Mysa app based on cost of electricity in BC it costed me only $18 for entire month. Incredible.
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It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
Nice product and helpful people
It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.
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Great addition to our floor heater
Accessing our floor heater settings via an iPhone is nice, but not necessarily needed. However, having access to the kWh usage is invaluable. Just making a small change in temperature and heating time intervals has significantly reduced our electrical usage for heating our floors. Once you've experienced heated tile flooring it's hard to go back to cold floors.
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Great customer service
We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
Item Reviewed:Heated Hardwood Floor
I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
Item Reviewed:Heated floor thermostat
Customer Service, sales and technical staff very helpful. Fast easy ordering and quick delivery!
Item Reviewed:Works great. You were helpful to confirm that the thermostat
Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.
Item Reviewed:Worth every penny!
So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!
Item Reviewed:replacement thermostat
new thermostat work great
Item Reviewed:As promised
Upon my call to WarmlyYours I was promptly helped and a recommendation was made to cure my dead thermostat. An order was placed. It was received when expected. Installation was easy. It turned on right away and my floors were warm again. Great experience.
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