Radiant Floor Heating Reviews
Great service
Troy was able to get me a new thermostat by the next day. Using the youtube instructions I was able to easily install the termostat. It is working great.
Thank you Alexander for the 5-star review. I'm happy your floor heating thermostat came so quickly. We are always here for you 24/7 should you need any help with your radiant floor heating system. Julia Billen (Owner)
Very Happy
I purchased TempZone™ Flex Roll 120V 1.5′ x 70′, 105 sq.ft., 13.2A, TRT120-1.5x70. I installed on top of CeraZorb which was installed on top of concrete slab. The instructions were easy to follow and the installation went very smooth. I would give 5 stars except the tape would not stay stuck into the CeraZorb and I had to use hot glue to keep the roll down. I also purchased the nSpire Touch: Touch Thermostat Programmable, which I love. The touch screen makes it so easy to program.
Item Reviewed:
Amazing product and customer service top of the Line. I love this company. very professional
I will definitely be using WarmlyYours in the on the next project The bench warmer only uses 40 watts and gets to 108 degrees, very toasty!
Item Reviewed:Feet are toasty warm!
On-time delivery Ease of installation (tutorial video) Great phone support Programming is a breeze (love the interface) Feet are warm & toasty What’s not to love?!?
Item Reviewed:Helpful support
Very prompt assistance. When the design called for a kit that did not appear in the drop down menu on Costco.ca, WY set up to sell and ship me the kit directly. When I later discovered that the uncoupling membrane had different spacing than the design, WY was able to redesign my layout and facilitated my exchange for a longer cable at their warehouse. Install went great. Instructions were very clear. I am now enjoying warm tile flooring in our renovated bathroom.
Item Reviewed:
Straight forward install
The design plan and instructions were easy to follow.
Item Reviewed:So far so good...everything is working well and warm.
So far so good...everything is working well and warm.
Item Reviewed:very satisfied
very satisfied
Item Reviewed:I was a little skeptical about putting electric floor heating
I was a little skeptical about putting electric floor heating in, especially when it said that it is not to be the main heating. Everything was so easy, and we had it installed in two days! The electricity went out one evening, and my renters said it got so cold, and that the floor heating really made a difference. WarmlyYours made ordering easy! Everything we needed was there! Glad we did it through WarmlyYours and not trying to figure it out on our own. Thanks so much!
Thank you for your review Robin. Our heating systems can be used as the main heating system for the room or even the entire home as mine is and I live in Illinois :). Happy to see that your renters were able to stay nice and warm.
Great service (as always)
WarmlyYours is an excellent company and always provides the best service. I needed to replace my heated floor after 10 years due to a flood and they were able to find my old order and process the order quickly for me. They also assisted with the insurance company, which was super helpful. I can’t recommend them enough!
Item Reviewed:Replacement thermostat
I called in to technical support and I found them very fast, efficient and friendly. The replacement was at my door in a couple days. Pleasantly surprise! Thanks WarmlyYours!
Item Reviewed:Great Service
Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,
Item Reviewed:Thank you to WarmlyYours for providing us with a replacement
Thank you to WarmlyYours for providing us with a replacement thermostat quickly, and for your great customer service for both technology and delivery.
Item Reviewed:Easy to install to give that needed touch of warmth.
I am sitting here in my basement office with my feet on warm laminate flooring thanks to WarmlyYours. The 15 sq ft mat was all this space needed and it was easy to install. Thanks
Item Reviewed:
Satisfied customer
Rarely do you have a product last 13 years with out a problem amd then contact the same manufacturer amd receive hassle free customer care. Thanks for the discount on a replacement, this goes along way with me and will continue to provide excellent service. I’ll be back for my next purchase!
Item Reviewed:Fast, friendly service to help you if you need it.
I have two floor thermostats installed -- and has a question with one and a product defect issue with the other. In both cases, the phone as answered right away by someone fully knowledgeable about the product. With the defective one, they rushed out a replacement right away, not expecting us to ship the defective one back first. They also provided a UPS return label for the defective one. Fast, friendly, knowledgeable service I rate with five stars.
Item Reviewed:
All companies should strive for this level of Customer Service
Simply put and right to the point - the experience of working with WY was 1st class. From helping me identify my heated floor issue, to ording the correct replacment part, and holding my virtual hand when i had an install issue - the WY team was patient, polite, friendly, helpful and just overall 1st class - well done and Thank You
Item Reviewed:Cozy tile!!
Soooo nice to have heated tootsies instead of stepping cold tile - so luxurious, and affordable!
Item Reviewed:Great support and customer service throughout the purchasing
Great support and customer service throughout the purchasing and installation process! Product was easy to install and works perfectly. Highly recommend!
Item Reviewed:Quick shipping and great customer service
We are very happy with our replacement thermostat and the service that the company provided.
Item Reviewed:Master Bath heated floor
We are extremely please with our new WarmlyYours heated floor.
Item Reviewed:Master Bath heated floor
We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.
Item Reviewed:My office was on the lower floor and was the coldest room in the house....
Installed WarmlyYours Enviro Easy Mat to cover almost entire floor area (leaving about 1 foot clearance from the wall). The installation was very easy. Put cork on top of concrete slab, then the mat and then on top laminate 12mm planks. Had professional electrician install dedicated 240V feed from my panel. Went with Mysa wifi thermostat. This room is now the best room in the house. Very warm and I love sitting at my desk without shoes, very warm to the feet. I used it all month of december, setup 6am to 6pm 22C ambient and 6pm to 6am 18C ambient and according to Mysa app based on cost of electricity in BC it costed me only $18 for entire month. Incredible.
Item Reviewed:
It was not easy to program as we want the heat during the nig
It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.