Customer Reviews for WarmlyYours TempZone Electric Radiant Floor Heating Flex Roll Kit 1.5′ x 9′ (13.5 Sq. Ft) with nSpire Touch WiFi Programmable Thermostat & Circuit Check for use under Tile, Marble, LVT, Vinyl, Hardwood (120V)
Great replacement for my 15 yr old unit. New one is touch screen
Great replacement for my 15 yr old unit. New one is touch screen and much easier to program.
Oh wow! I'm so happy to hear our floor heating thermostat lasted so long! We've been in business now for a little over 20 years so you've been with us from almost the beginning! Thank you for your business. - Julia Billen (Owner)
Another great install even though a small project!!
Another great install even though a small project!!
That's great news! Even the smaller projects can cause big problems if you don't have the right partner. Thank you for 13-years of a successful relationship. We appreciate your business. - Julia Billen (Owner)
Should be a good unit, new to me yet
liked everything about it other than internal calibration was needed to get it to program. Scott was very helpful, easy fix. I do think that a note should be included with a warning that if it will not program (ground fault error) to call tech services. It would have saved the client money in having to have an electrician return to fix a very simple thing. I suggest that you inform Julia about that.
Great feedback and I did relay to Scott your kind words. We will be adding a note to our shipping packaging providing our contact information so the end user can contact us directly, if they are having any trouble during the thermostat setup process. Your feedback makes us stronger - keep it coming!
STILL THE BEST SYSTEM
Having installed possibly my 5th system, I still think this is hard to beat where applicable. Always well designed and simple to layout.
Thank you Jim! After 20 years in business - I'm happy to say, in my humble opinion, that we have built a great floor heating product. The key for us has always been building relationships where feedback, likes yours, confirms what we are doing well and helps us to continue to improve.
Great touchscreen
Easy to use. Works a described.
Thank you for the 5-star rating on our touch screen floor heating thermostat! We appreciate the stellar rating and that it's ease of use played a role in the rating. - Julia B. (Owner)
Easy install great customer service
We love our new heated floor! It was very easy to install and they customer service from WarmlyYours was astounding. They checked in every step of the way and our heating mat was delivered in 2 days. We are super happy that we went with WarmlyYours.
Item Reviewed:Works Perfectly!
This thermostat works perfectly and is exactly what I needed. Customer support is fantastic and the reason I didn't even look at another source. They deserve the business because they go the extra mile!
Item Reviewed:Great Customer Service
This Thermostat provide great information on usage, and options from setting floor temperature to our schedule. No more waiting for the floor to warm up!
Item Reviewed:love the heated floor!
Easy to use, easy to hook up!
Item Reviewed:EXCELLENT
Was as easy as possible. Well serviced
Item Reviewed:
New controller
After 15+ years my first controller bit the dust. I contacted WYs and was very happy to get their help. They were A+ in service and I even got a reduced price on my new unit. Highly really recommended
Item Reviewed:New Version Thermostat Easier
The new version thermostat is a lot easier to program than the old one, but I would have rated it 5 stars but can't get a Manuel for the new one.
Thank you for the kind review Arnold. The user guide comes in the box with your control. Here’s a user guide: https://www.warmlyyours.com/en-US/publications/OJ-TOUCH-UDG4-4999-USER-GUIDE-A.pdf and here’s a user manual - https://www.warmlyyours.com/en-US/publications/OJ-NSPIRE-TOUCH-INTERACTIVE-USER-MANUAL-A.pdf . I hope that helps! - Julia
Marvelous Upgrade!
Thank you WarmlyYours for your assistance in ordering and installing this newer thermostat. Excellence in customer service throughout the process!
Thank you Julia! I'm so happy you love our new floor heating thermostat! It's a great design. I'm also pass along your kudos to our customer service team. - Julia B (Owner)
Great Product and Great Service
Old controller died after several years of faithful service. Great diagnosis by WarmlyYours Technical folks. Offered us several options and + and - for each. Order processed that day. Setup was easy although distributor code wasn't obvious and recommend the sales people specifically mention it at time of sale. Once found, install done, and warm floors are BACK. Thanks, Doug Serpa
Item Reviewed:Warmly - Mine
I contacted WarmlyYours after finding the company’s name in the back of a handy-man book. Glad I did. From beginning to end, an absolute pleasure working with the company (especially Pauline Leprozo). Excellent service (and I mean excellent!!), a well constructed and thought out product, informative and visually appealing website, and helpful videos. And they provide custom floor mat lay-out design plans free of-charge - Who does that nowadays?! My WarmlyYours flexible floor-mat now rests embedded in thinset under tile. As a DIYer, I was a little nervous thinking the floor-mat would get nicked by my trowel or crushed by mistakenly walking on the wires during installation. Not the case. The mat is tough so much so that my worries about harming quickly went away. I walked all over the mat before I was done (Note: I highly recommend buying the circuit alarm to detect any problems during the install — just in case). Oh, and I’m a details guy and Warmly covered everything in the installation instructions. Top notch! Compare Warmly to others and you’ll realize these folks have their act together. Going with Warmly proved very reasonable for me $$ and cheaper than going with a Warmly competitor. Worth mentioning as that really reinforced the purchase experience for me. P.S. Get yourself a Warmly t-shirt while you’re at it. Good quality and comfy.
Item Reviewed:
Excellent Product
WarmlyYours and it's products will make your project go smoother with top quality results. With their excellent warranty, service after the sale is never a concern.
Item Reviewed:Outstanding Customer Service
I recently had occasion to contact WarmlyYours regarding a damaged thermostat that was still under warranty. At every stage of resolving this issue I was extremely impressed with the quality of customer service I received. Each person I spoke with, and there were a few, impressed me with their knowledge, communication skills and helpfulness. The returns process was absolutely first rate; I was given clear options as to how to handle the exchange and was very pleased with how quickly my new thermostat arrived. I could not ask for any improvement in how the entire experience was handled. Top marks to WarmlyYours!
Item Reviewed:Great Customer Service
Product arrive super fast with detailed instruction, and there are a lot of video on line as well. We call in to discuss some additional option and everyone was super helpfull. Great company!
Item Reviewed:Great service
While we are still in the completion stage of our build and have not yet hooked up the thermostats, we are very pleased with the product, service and support from WarmlyYours. Troy was great during the selling stage; the installation instructions are clear and accurate; the flex mat was easy to install under floor tiles. We are looking forward activating the 3 bathroom floor heating systems. If the product works as well as anticipated we will be happy indeed. PS move in day is planned for end of November so systems should be operational soon. Thanks
I appreciate the positive review Mike! I'll also pass your kind words along to Troy. I hope your move-in was a success and that your floor heating is working well and that you are a happy WarmlyYours customer!! - Julia (Owner)
The product is outstanding, my customers love their heated fl
The product is outstanding, my customers love their heated floors. I've had only 1 problem, a 10 year old thermostat failed. I called Chad, we had a replacement in a day or 2. that should last at least another 10 years
Item Reviewed:Master Bath
Product is so easy to install and coverage was right on!
Item Reviewed:A wires from the device was loose at the terminal strip and g
A wires from the device was loose at the terminal strip and gave me a false alert scare, but once tightened did the job.
Item Reviewed:Pleased
Troy and the team at WarmlyYours made the selection, ordering and installation easy!
Item Reviewed: