Customer Reviews for nHance Programmable Thermostat
Thermostats.
Great thermostats great customer service always very helpful.
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Warm Support—Even Beyond New Jersey
Thank you for all your help with my thermostats and my orders. Letting you know I won’t be in New Jersey anymore. I’m moving to a warmer climate with my daughter and her children. Thanks again for all your help.
Item Reviewed:Over the top helpful.
Talked me through the installation and provided smart hints.
Item Reviewed:Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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Exact replacement part. Easy to install.
I needed to replace a dead thermostat. This was the correct replacement part. Company was helpful in placing the order.
Item Reviewed:Replacement Thermostat for electric floor heat
Shipped promptly. Instructions shipped with thermostat clear and complete. Amplified by links to videos which were also comprehensive. Only problem I had was on my end: wires from house current feed and floor too short (kept pulling out of unit when inserted into wall box). Problem solved by using additional short pieces of wire between thermostat and house and floor wiring.
Item Reviewed:Very friendly and informative customer service and sales representatives.
I received the support I required during the installation process. The customer service representatives were available to answer any and all questions.
Item Reviewed:It’s all about the people
The thermostat that I ordered was easy to install and works perfectly. Jeff Burnett returned several emails and even called me. When I placed my order on the website instead of calling to get a discount, the phone rep corrected my mistake instantly. Such attentive service for a relatively small order really impressed me.
Item Reviewed:Love our heated floors!
Love our heated floors!
Item Reviewed:I’ve purchased multiple times
I’ve purchased multiple times and every time was a great experience.
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Issue with your instructions regarding floor temp cable in 2 products
Hello, overall I like your products. I actually purchased other items; electric radiant heat grid, Insulated mats and thermostat. My issue was the instructions in grid installation regarding floor temp cable which didn't work,it showed error on thermostat. Then realizing it required the other floor temp wire included with thermostat. Eventually I was able to find another way.
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Thermostat replacement
WarmlyYours came through very quickly. They were able to order the thermostat right away and have it sent out to me to receive within a week. They were very accommodating and understanding. Great customer service!
Item Reviewed:Welcome addition to our bathroom
Very nice system that warms the floor and has features for time-of-day heat settings. Very happy.
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The unit works well and was easy to install.
The unit works well and was easy to install.
Item Reviewed:Great products! Love Warmly Yours floors in my home!
Great products! Love WarmlyYours floors in my home!
Item Reviewed:couldn't ask for better
always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. easy to follow installation and programming
Item Reviewed:floor heating, T-stat, towel warmer. pros/cons (Electrical contractor)
always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. only con would be the towel warmer, even though it is high quality and strong, I found the mounting hardware a bit flimsy and unforgiving (not to mention the plastic wall plugs which provide no grip in drywall. Precisely measuring all mounting points, the unit ended up crooked (even though a lazer level was used for mounting positions. Diagonally measuring the mounting points was nearly 3/4" off AND the mounting feet have 0 forgiveness, and will leave marks on the finished paint on the walls. Shame there was not a larger mounting plate. The position of hexhead screws are 3/8 from wall and clumsy to tighten without more markings on finished paint. side note, it gets hot, too hot in my opinion
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Good customer service. Only complaint was difficulty programm
Good customer service. Only complaint was difficulty programming the unit. The previous one was also problematic to program
I'm very sorry to hear that your control was difficult to program. We do offer a remote programming service via our tech support department. However, it sounds like you figured it out! Julia Billen (Owner)
Great service
We had a faulty part but with a call to the technical department a new part was arranged. It came and worked perfectly. Thanks for great friendlysuper service.
Item Reviewed:Great service
From the first phone call to the final repair we had the support and friendly patient service that was superior. Thanks for that
Item Reviewed:UDG-4999 nHance thermostat was perfect replacement for my TH115-AF-GA thermostat
My floor had stopped heating and with the troubleshooting documentation provided by WarmlyYours, I was able to determine that my original TH115-AF-GA thermostat had gone bad. The UDG-4999 nHance thermostat was a perfect replacement and our floor is comfy warm again.
Item Reviewed:Excellent service
It was a pleasure dealing with them 1 phone call and they took care of sending me a new thermostat at a discount With in a few days I had the new unit in my hands and installed.
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So happy with my purchase
Simple and complete instructions. DIY easy (even for me). Friendly and helpful (actual) people. And warm bathroom floors! I would and will recommend WarmlyYours to anyone looking for a good value and a positive experience..
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