Customer Reviews for nSpire Touch Programmable Thermostat (White) with Austrian Crystals - Crystal Infinity
Thermostat Replacement
Thermostat was 12 years old, replaced it at an awesome discount! Very helpful and courteous custom service.
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Happy customer
Been a happy customer since 2006. Have had to replace thermostats, but no other issues.
Item Reviewed:Happy Customer
Been a happy customer since 2006.
Item Reviewed:Excellent support with planning, purchasing and technical help throughout the project.
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
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Excellent product with lots of detailed support
I installed a WarmlyYours floor during a bathroom remodel. It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.
Item Reviewed:GREAT!
I don't normally write reviews but will in this case since all my experience with WarmlyYours, both product and Customer Service has been terrifc.
Item Reviewed:Excellence
The service i received was spot-on. It was a technical follow-up from an installation from a few years prior that involved an array of multiple heat matts. With their help, we troubleshot and resolved our thermostat controller issue.
Item Reviewed:Excellent customer service and technical support. Easy to ins
Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Warmly staff was very helpful in selecting the correct items
Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:My discussion with your phone representative allowed me to se
My discussion with your phone representative allowed me to select thermostat I wanted. It was very good and easy. The website made it easy to make my purchase. I received my purchase promptly.
Item Reviewed:Warmly yours floors are the best!
I installed a WarmlyYours floor in my bathroom many years ago and it was one of the best investments I have ever made.
Item Reviewed:Great experience and great product
Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:Best product
Been using WarmlyYours for many years Great service and support would never change
Item Reviewed:Easy Peasy!
I was able to make an educated guess about which product to choose from just the website, the WarmlyYours team was able to dial it in and turn around recommended layout drawings in just a week, pick up comments in a few days. Jessica S. followed up regularly with me and was able to get everything to the GC as soon as they needed it. A great process so far.
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Great product, great service and great customer support
Great product, great service and great customer support
Item Reviewed:Much improved thermostat!
Our WarmlyYours original thermostat in our master bath stopped working after 14 years so we replaced it last month with a new one that is so much easier to program. Thank you for the updated version!
Item Reviewed:Gets the job done but not well made
The thermostat works but feels cheap... bottom piece of plastic broke off during installation just by loosening the screw to open the face plate.
Item Reviewed:Helpful service
As always, service from WarmlyYours was terrific. The product, however, is not that great. It actually broke during installation, the plastic piece on the bottom broke when loosening the screw. I was able to install it without this piece as I didn't want to bother replacing and reinstalling but it feels pretty cheap. Surprising as former models of the thermostat were very well made.
Item Reviewed:I purchased 2 heated flooring kits for a double bathroom reno
I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.
Item Reviewed:Thankyou, great service and product
Thankyou, great service and product
Item Reviewed:Very satisfied with our replacement thermostat and with the s
Very satisfied with our replacement thermostat and with the support from WarmlyYours tech guys. Very helpful and easy to reach.
Item Reviewed:Works perfect, nice warm floor again.
Works perfect, nice warm floor again.
Item Reviewed:Would be more than 5 stars if possible
Great company to work with, item was delivered the next day and works perfectly.
Item Reviewed:Thermostat replacement
My heated floor quit working and I missed it. I contacted WarmlyYours chat function and was told the thermostat needed to be replaced if there was power and it was blank. I ordered the replacement thermostat at a discounted price and it arrived within a couple of days. Customer service was excellent in the ordering process and talking to the installing electrician to help with troubleshooting the heated floor. Mary G was especially helpful. She followed up after the thermostat arrived and also helped expediate the refund of an extra thermostat that I didn't need. WarmlyYours is one of the best companies for customer service and website support. The videos and webinars are very helpful.
Item Reviewed:What customer service is all about
Followup and support from WarmlyYours was what you want customer service to be. Answered all my questions, offered several solutions, all worked out well.
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