Customer Reviews
Tested and is running perfectly
I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.
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Excellent product and service.
Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.
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Great product
The product was very easy to install. If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.
Hi Brian, Thank you for the kind review. To address your concern, while the splice is thicker than the majority of the mat/wire, this thickness difference is typically balanced out by the mortar coverings and should not affect the final floor height level. If you are concerned it may present a height issue, then it is suggested to cut, or chip, a recessed notch in the floor. Please let me know how it goes. Julia Billen (Owner)
Great product Great service
I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.
Item Reviewed:Love it
Follow the instructions and it’s very easy to lay.
Item Reviewed:Easy to use
Thermostat is touch control and very easy to use
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Nice back up
Get this tool when ordering, it will save a lot of guess work and problems
Item Reviewed:Great product
A very easy install, instructions are thoroughly explained and works great
Item Reviewed:Fast delevery
Very fast delevery
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Very good service Thanks Roy
Very good service Thanks Roy
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Easy to Install
Perfect fit membrane, easy to follow layout and wire is protected within the membrane.
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Best customer service and simple to use product!
So happy with my purchase from WarmlyYours. Their customer service was so quick to answer questions and help with anything I needed. I installed the heating cable system under a tile floor in my laundry room and it was so simple! Can’t wait to redo my bathroom and add heated floors there now!
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Great Customer Support
The WarmlyYours team were quick to troubleshoot and resolve the issue with my towel warmer. It's great to know that even though the towel warmer is over 10 years old, support for it was readily available, free of charge.
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Sent very fast!
It took a couple of weeks to get an electrician out to install it correctly, but it took him only 30 minutes. This was a replacement of an old thermostat that died. It works great. One comment- the time and date of the screen in sleep mode are way too tiny to read easily. How can you make the font larger on the screen, like the temperature reading?
Richard, thanks for your review. We love the nSpire Touch model as much as you do for it’s simplicity and the good news are that you can change a screensaver mode to show time and date in a larger font in the center, and temperature in the smaller font at the bottom. Just go into Menu > User Settings > Screen Saver, choose the 2nd option and confirm your choice with a checkmark.
A+ experience
Great product, great service. Will definately purchase from WarmlyYours again.
Item Reviewed:Customized installation layout makes it so simple
WarmlyYours makes a great product with great customer support. I uploaded a floor plan for our new bathroom, and within a day I received a customized installation layout which made it easy to do the installation myself. Having the heating element attached to the mesh minimizes the need to run individual cables.
Item Reviewed:Easy to install and use
Good installation instructions. The full user manual must be downloaded, but it's a minor inconvenience.
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Seems like inexpensive insurance
Since the thermostat requires an infloor sensor, having a backup installed seems like a smart move.
Item Reviewed:Every online purchase experience should be this great!
Outstanding support every step of the way. Customized installation plan based on the floor plan I provided made the installation process a breeze. I received a note from the support team shortly after the product was delivered, but I never needed to reach out to them because it was all so well documented. I just installed the thermostat today, and it was easy to set up and use. Looking forward to some cool weather so I can really appreciate the warm bathroom floor.
Item Reviewed:Professionally Received
My order was professionally received and the towel warmer arrived within four days. It works wonderfully and we enjoy warm towels every morning.
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Everything was perfect
I do many bathroom jobs as I am a general contractor. I always use your products because they are the best! The technical services are the best. My salesperson ( Mary Godawa ) is a professional, individual who is a very helpful pleasure to deal with!
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