Contact Us After Hours

Loading...

Loading contact options...

Sign In

Loading...

Loading...

ERT120-3.0x05 Frequently Asked Questions

Don't see the answer you're looking for? Post your question

Frequently Asked Questions

Showing 10 of 56 questions

While WarmlyYours electric radiant floor heating systems are typically installed by your floor covering contractor, a licensed electrician is recommended for the final thermostat hook-up. With every quote, we provide an Installation Plan layout, together with an electrical plan that has all the info required for the electrician.

40 people found this helpful Was this helpful? Yes No

Our electric radiant floor heating systems have withstood rigorous safety testing and earned the UL listing. They produce much less EMF than common household appliances like your TV or vacuum cleaner. The EPRI (Electric Power Research Institute) tests all electrical devices and publishes the data. Many common household appliances are tested at a distance of 6 inches. The test results indicate that on average, the EMF emitted for the following appliances, measured in Milligauss (mG) units, is:

Vacuum Cleaner: 300 mG

Microwave: 200 mG

Portable Heater: 100 mG

Dishwasher: 20 mG

Washing Machine: 20 mG

WarmlyYours TempZone™ (Twin): 1.8 mG

32 people found this helpful Was this helpful? Yes No

WarmlyYours’ TempZone™ product is most commonly installed under tile, stone, and marble flooring, but can also be installed under many other popular floor covering options such as hardwood, vinyl and linoleum. We also have our Environ system, which is an electric floor heating product as well and is specially designed for installation under carpet (in the U.S. only), laminate and floating wood. WarmlyYours can accommodate any flooring type with either of the electric radiant floor heating products that we offer. If your flooring type isn't listed here, just give us a call at (800) 875-5285 and we will be happy to discuss it with you.

29 people found this helpful Was this helpful? Yes No

Yes. Unlike the heating cable for electric floor heating, the cold lead wires can be trimmed.

22 people found this helpful Was this helpful? Yes No

To prevent any melting, ensure that the heating wire is at least 4” from the toilet wax ring.

16 people found this helpful Was this helpful? Yes No

Electric radiant floor heating should not be installed under permanent fixtures that may trap heat. However, if the vanity or cabinets are "floating" or are on legs, then a floor heating system may be installed under it.

15 people found this helpful Was this helpful? Yes No

Electric-resistance heating cables and systems have no polarity. This includes all current WarmlyYours heating elements.

14 people found this helpful Was this helpful? Yes No

Yes, but any furniture that may trap heat, such as pieces with an enclosed bottom, should be avoided. Furniture on legs with a clearance of at least 3" is permissible.

14 people found this helpful Was this helpful? Yes No

The perfect room or floor temperature is always going to be a personal preference. However, we do see that our customers will usually set their floor temperature to somewhere in the 80°F to 84°F range.

12 people found this helpful Was this helpful? Yes No

Yes, the drying effects of electric radiant floor heating will reduce the humidity coming from the slab, which is the largest source of moisture.

11 people found this helpful Was this helpful? Yes No

No, it is recommended that floor heating only be installed in the areas that you will walk on. Heat can become trapped if installed under objects that do not offer enough clearance for air to circulate (such as a washer or dryer).

9 people found this helpful Was this helpful? Yes No

A typical bathroom floor can be heated for about a quarter a day with electric radiant floor heating.

8 people found this helpful Was this helpful? Yes No

A floor heating system can work as a supplemental heating source and make the basement warmer. If more heat needs to be added to the room, you can experiment with setting the floor heating thermostat to higher temperatures.

6 people found this helpful Was this helpful? Yes No

The breaker and wire sizes are selected based on the total amperage of the WarmlyYours heating system connected to a single thermostat. This information is on the WarmlyYours heating system's installation plan, electrical plan, or UL label. Based on guidelines from the National Electrical Code: loads up to 16 Amps may utilize 12 gauge wire with a 20-Amp breaker, and loads up to 12 Amps - 14 gauge wire with a 15-Amp breaker. Local code and/or other factors may change these guidelines.

6 people found this helpful Was this helpful? Yes No

Always check with the flooring manufacturer to see what they will cover when it comes to floor heating. In most cases there will be a floor temperature limit - this can be programmed into a programmable or smart thermostat. Check for installation instructions and requirements before adding floor heating.

6 people found this helpful Was this helpful? Yes No

Yes, with our programmable thermostats, you can choose which days and times the floor heating turns on for your comfort. With a Smart thermostat, you can also control these options from your phone while away from home.

3 people found this helpful Was this helpful? Yes No

An electric underfloor heating system doesn't need to be left on all the time. The system can be completely turned off or set back to a lower temperature when not in use. If you have a programmable floor heating thermostat, then the system can also be set to operate only during specific times.

3 people found this helpful Was this helpful? Yes No

Yes, with our programmable thermostats, you can choose which days and times the floor heating turns on for your comfort. With a Smart thermostat, you can also control these options from your phone while away from home.

2 people found this helpful Was this helpful? Yes No

Make sure any cracks or raised edges are sanded down before installation. Seal and patch cracks where possible. If needed, pour a layer of self-leveling cement to make sure surface is level and flat. Then proceed with instructions to install desired floor heating system and flooring.


It is strongly recommended that an insulating underlayment be installed between the slab and heating element to prevent heat loss.

2 people found this helpful Was this helpful? Yes No

For carpet applications, we require a minimum of 12" around the room's perimeter so that a carpet stretcher can be used without damaging the Environ roll or mat. With laminate floors, you can install it wall to wall. We do not recommend heating under heavy pieces of furniture (100lb/ft2) or box-bottom furniture. We recommend 2 inches of clearance underneath furniture placed over electric floor heating. Floor heating cannot be installed underneath permanent fixtures like cabinets, built-ins, etc.

2 people found this helpful Was this helpful? Yes No

Environ™ Floor Heating Systems are backed by WarmlyYours 5 and 10 year “No Nonsense™ Warranty* and WarmlyYours highly recognized lifetime 24/7 technical support. Due to the fact that we will also cover not only the cost of labor, but also the cost of the floor itself, our warranty is renowned for being an industry best. Our “No Nonsense™ Warranty” for Environ covers 5 years for under carpet applications and 10 years for under laminate or floating wood floors.

2 people found this helpful Was this helpful? Yes No

The most important factor for the wood floor chosen is structural stability.

According to the USDA Forest Service, this list shows most dimensionally stable to least: 

  • Mesquite 
  • Australian Cypress 
  • Teak 
  • Santos Mahogany
  • American Cherry
  • South Yellow Pine 
  • Douglas Fir 
  • American Walnut 
  • Brazilian Cherry 
  • Hard Maple 
  • Red Oak 
  • True Hickory
  • American Beech

Engineered is the most structurally stable compared to natural hardwood, so it will work the best with floor heating.
If you do want to go with Hardwood, quartersawn or riftsawn narrow planks are the most structurally stable and would work best for this application.

Overall the most important factor for the room is relative humidity. Keeping a consistent humidity and temperature in the home will help wood floors last for many years to come.

    2 people found this helpful Was this helpful? Yes No

    The actual cost of operating your floor heating system will vary depending upon a number of factors including the cost of electricity in your area and the length of time you run your system. Try our Operating Cost Calculator for a quick estimate.

    2 people found this helpful Was this helpful? Yes No

    The ground wire in the floor mat must be connected directly to the ground wire of the supply or to the house ground wire.

    2 people found this helpful Was this helpful? Yes No

    Check the flooring r-value before installing. As long as the flooring product has an r-value of 1 or less, it should work well with electric floor heating. Underlayment must be placed on the subfloor and be placed under the heating layer. For ease of installation, we strongly recommend the underlayment be at least 1/4" thick, and the heating element should be placed between the underlayment and the flooring. Do not place any underlayment between the element and the flooring.

    2 people found this helpful Was this helpful? Yes No

    Cork flooring can be used with floor heating if the r-value is under 1. You will need to find the r-value of the flooring you choose and let your account manager know during the design stage. Cork flooring should have a low r-value to minimize trapped heat.

    2 people found this helpful Was this helpful? Yes No

    The short answer is yes but there are some other factors to keep in mind. For example, Bamboo flooring typically has a higher thermal resistance than tile, so the heating performance may be slightly diminished. Wood, bamboo, linoleum, cork and carpet all have different R-values (from 1 to 3) and they typically use an underlayment or a pad with an R-value of 1 to 2. The question naturally arises whether the radiant heat can effectively heat through all of that. Radiant heat transfers energy depending upon the density, humidity, and thermal resistance of the object. Ideally, the lower the R-value in the floor and underlayment, the better. Some underlayments, made from synthetic rubber, have extremely low R-values and are ideal for radiant heated floors because they allow the heat to transfer through more quickly.

    2 people found this helpful Was this helpful? Yes No

    Everyone has their own comfortable temperature setting, but we typically find that our customers use their thermostats to set the "floor temperature" of the system in the 78°F - 84°F range.

    1 person found this helpful Was this helpful? Yes No

    An electric underfloor heating system doesn't need to be left on all the time. The system can be completely turned off or set back to a lower temperature when not in use. If you have a programmable floor heating thermostat, then the system can also be set to operate only during specific times.

    1 person found this helpful Was this helpful? Yes No

    Yes, acclimation is an important first step to extending the life of bamboo flooring. Typically you want to place it in the room where you’ll be installing it for at least 3 to 7 days, with the radiant heating system on. This allows the bamboo flooring to acclimate to the room’s standard temperature and balance with the environment. However, make sure to always defer to the bamboo flooring manufacturer's instructions.

    1 person found this helpful Was this helpful? Yes No

    We usually recommend that you have an individual thermostat for each room. However, if it's an open floor plan and your local electrical code allows you to have one controller for the whole area, then it's definitely possible to have it all controlled from one thermostat.

    1 person found this helpful Was this helpful? Yes No

    Multiple Environ™ products may be connected in parallel directly to a thermostat or through the junction box. Please ensure the total amperage of all connected mats doesn’t exceed the thermostat’s maximum load.

    1 person found this helpful Was this helpful? Yes No

    Reflective insulation is not effective with conductive heating, which is how embedded floor heating and snow-melting systems transfer heat. To be effective, the reflective insulation surface needs to face an air space (air gap), which allows the reflected heat to be redirected.

    An effective solution considers the insulating material's R-Value. This is the rating of a material's insulating properties. The "R" stands for "resistance" and refers to the material's resistance to heat flow, or temperature conduction.

    1 person found this helpful Was this helpful? Yes No

    Having floor heating installed and set to a higher temperature during particularly cold days will help to maintain a comfortable temperature level by providing supplemental heat.

    Was this helpful? Yes No

    The roll and mat is 1/16" thick, and the cord is 1/4" in diameter.

    Was this helpful? Yes No

    Simply set your floor heating thermostat to a comfortable temperature to maintain a nice warm floor. Your room will feel warmer and, typically, your furnace will cycle less often.

    Was this helpful? Yes No

    The height difference and sound is purely dependent on the choice of carpet and padding. Different carpets and carpet pads have different qualities and will be a determining part of height and sound.

    Was this helpful? Yes No

    Environ™ Floor Heating Systems are backed by WarmlyYours 5 and 10 year “No Nonsense™ Warranty* and WarmlyYours highly recognized lifetime 24/7 technical support. Due to the fact that we will also cover not only the cost of labor, but also the cost of the floor itself, our warranty is renowned for being an industry best. Our “No Nonsense™ Warranty” for Environ covers 5 years for under carpet applications and 10 years for under laminate or floating wood floors.

    Was this helpful? Yes No

    Any type of underlayment/padding may be used as long as it has a density of 6-8 pounds per cubic foot. Certain underlayment, such as ¼” (6mm) thick cork, or 6mm ThermalSheet are recommended for Environ™ Flex Rolls. It is also acceptable to place a vapor barrier, such as a plastic sheet, under the underlayment. Underlayment papers are not compatible with Environ™ Flex Rolls. Underlayment is necessary to prevent Environ™ Flex Rolls from damage from the weight of the floor, furniture, and people. Unavoidable wooden floor movements will not harm Environ™ Flex Rolls. Wooden floors expand and contract with temperature and moisture change. The wooden floor “moves” on top of Environ™ Flex Rolls. This movement will not damage Environ™ Flex Rolls when the installation is done correctly and the underside of the final floor covering is installed evenly. Some underlayment materials also have a noise reducing and insulating effect. When installing over concrete, a ¼” underlayment is mandatory. Any underlayment available in ¼” size is acceptable in most cases. ThermalSheet, cork, or ¼” to 3/8” of expanded polystyrene (EPS) with a density of 2 pounds per cubic foot or more, are recommended for installation under Environ™ Flex Rolls. When installing over a concrete slab, choose the underlayment with the highest R-Value.

    Was this helpful? Yes No

    Check the flooring r-value before installing. As long as the flooring product has an r-value of 1 or less, it should work well with electric floor heating. We suggest the underlayment be placed under the heating layer. The heating element should be placed between the underlayment (preferably at least 1/4") and the flooring.

    Was this helpful? Yes No

    We recommend our floating floor heating system for floating wood floors, such as laminate or bamboo. With an insulating layer between the subfloor and heating system, the heating cables will settle into the underlayment making for a flat surface for the floor covering.

    Was this helpful? Yes No

    The Environ™ Flex Rolls and Easy Mats are designed to deliver 12 watts per square foot.

    Was this helpful? Yes No

    For Tempzone it is 51 BTU’s per square foot per hour and for Environ, it is 41. Take the wattage of the product (shown on the product’s label) and multiply that by 3.41. That is the BTU value for that product.

    Was this helpful? Yes No

    No. Most vinyl flooring requires a solid flat surface to maintain its shape and many recommend that their flooring is kept at least ½“ away from the heating element. The best solution for vinyl floor covering is our TempZone™ floor heating cable or mats embedded in self leveling cement. Always check with the flooring product's manufacturer regarding limitations, warranties, and installation requirements.

    Was this helpful? Yes No

    No, it is recommended that floor heating only be installed in the areas that you will walk on. Heat can become trapped if installed under objects that do not offer enough clearance for air to circulate (such as a washer or dryer).

    Was this helpful? Yes No

    Yes, you can install multiple sensors while installing the floor heating system. Only one of these sensors should be connected to the floor heating thermostat. Any secondary sensors can be run through conduit up to the thermostat area to be connected in the future should anything happen to the original sensor. The sensor is low voltage and may not need conduit. If conduit is required, it will need to be separate from the return power leads.

    Was this helpful? Yes No

    When using bamboo flooring over radiant heat, it is best to set the temperature and leave it at that temperature. Bamboo flooring will naturally withstand temperature changes(it’s one of the many advantages of bamboo flooring), however, it performs best when radiant heat is set to a constant temperature without changing more than a few degrees per hour. Also, never let the "floor temperature" for the radiant heating system exceed the maximum temperature identified by the flooring manufacturer.

    Was this helpful? Yes No

    A Warmly Yours indoor floor heating system should not be installed with a GFCI breaker because GFCI protection is built into the thermostat and power module.  And while it's not always required, we strongly recommend a dedicated circuit for each thermostat and power module to limit the occurrence of ground fault nuisance tripping caused by multiple GFCI devices on a circuit. The amperage of a breaker would depend on the amp draw of the heating system. For example, a TempZone Flex Roll (which provides approximately 15 watts of energy output per square foot) that is providing 15 square feet of heating coverage will draw only 225 watts ( 1.9 Amps), so a 15 Amp circuit would suffice.  Always size breakers according to your local Electrical Code requirements. 

    Was this helpful? Yes No

    Simply set your floor heating thermostat to a comfortable temperature to maintain a nice warm floor. Your room will feel warmer and, typically, your furnace will cycle less often.

    Was this helpful? Yes No

    The Environ™ Flex Rolls and Easy Mats are designed to deliver 12 watts per square foot.

    Was this helpful? Yes No

    Most Laminates with an attached cork, foam, or rubber backing are not good Environ™ heated flooring candidates. There are exceptions of course, check the manufacturer's warranty information and compatibility of the flooring product with electrically heated floors. If the laminate has a pre-attached pad, verify that the laminate has an R-Value of 1 or less.

    Was this helpful? Yes No

    An area where large furniture will cover the floor should have enough clearance underneath to allow air to circulate. Any areas where floor heat may be trapped (rugs, box bottom furniture), let your sales rep know so we can design an installation plan around these areas.

    Was this helpful? Yes No

    It's important to take extra care when installing bamboo flooring over a radiant heating system. Make sure that you read both the bamboo flooring's and the radiant heating system's installation instructions carefully before beginning.

    Was this helpful? Yes No

    There is a way to install floor heating that makes it suitable for any type of floor. By embedding our TempZone systems in self-leveling cement (SLC), you have created a heated subfloor. Almost any low r-value flooring can be installed directly over this for heated floors.

    Was this helpful? Yes No

    Always check with the flooring manufacturer to see what they will cover when it comes to floor heating. In most cases there will be a floor temperature limit - this can be programmed into a programmable or smart thermostat. Check for installation instructions and requirements before adding floor heating.

    Was this helpful? Yes No

    It is recommended that bamboo flooring is heated evenly with a "full coverage" design for the heating system.

    Was this helpful? Yes No