Customer Reviews for nJoy WiFi LED Touch Programmable Thermostat
Easy installation. Set-up a little more challenging.
Installation was easy. We did have some initial problems with pairing the thermostat with my iPhone, however. After talking with tech support, I was advised to attempt the pairing process multiple times. Eventually the pairing was successful. Although a bit frustrating, we were finally able to program the thermostat successfully and it is working fine.
Thank you for your review. The issue that you are referring to stemmed from a security setup quirk present on IOS devices. Now that we have learned how to configure the bluetooth settings in iPhones, this situation has been resolved and the setup can be done very quickly and easily. - Scott, Technical Support Manager.
Works well - thanks!
Works well - thanks!
Item Reviewed:Excellent Customer Service
I called WarmlyYours with an issue regarding my heated floor. They quickly determined my 15-year-old thermostat was no longer working, sent one to me within a week and gave me the contact information of someone who could install it. My floor is up and running!
Item Reviewed:A responsive team, easy to work with…
I selected WarmlyYours from a host of competitors due to the woman-owned business and small business status. They offered better customer service throughout the installation process, from mechanicals, to setting the mesh under marble tiles. It went very smoothly and the heating system works.
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Will remain a loyal customer
I bought the updated thermostat to replace the old one that was no longer working in my customer's home. Their videos helped me diagnose the problem. The install was super straight forward. Their customer service is legit. I don't have heated floors in my home, but am putting them in my bathroom later this year. I will for sure use the WarmlyYours system, no question.
Item Reviewed:Toasty Feet :-)
We have just used our new shower for the first time and we are thrilled to have toasty feet when we step into this beautiful enclosure. This is the 3rd time we have installed your product and although I hope to never move again - I will be recommending your product to all my friends and family.
Item Reviewed:Love the warmth
Was unsure but it was a small area and decided to proceed. No regrets what so ever. Love the warmth radiating from the tile floors! The installation was somewhat of a challenge for my inexperienced husband. But installed now….no looking back!
Item Reviewed:Great product. Great service!
Great product. Great service!
Item Reviewed:Top level service
Third system that I have installed. First time needing any support help. Solved the problem and got my system back online. Highly responsive and knowledgeable. Doesn’t get better than that.
Item Reviewed:Great customer service
I needed a new thermostat for my heated floors in the kitchen. They helped me pick out the one I needed and even gave me a discounted price. Shipping was not real fast, but once I received it, the installation was a breeze and my floors are warm again. Customer service also followed up on the order a couple of times to make sure I was satisfied, which was impressive.
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Thermostats.
Great thermostats great customer service always very helpful.
Item Reviewed:Warm Support—Even Beyond New Jersey
Thank you for all your help with my thermostats and my orders. Letting you know I won’t be in New Jersey anymore. I’m moving to a warmer climate with my daughter and her children. Thanks again for all your help.
Item Reviewed:Easily installed to replace the original version
My original thermostat had quite working. WarmlyYours identified a simple replacement which was easy to install to replace the older thermostat and thus far the new thermostat has worked fine.
Item Reviewed:Over the top helpful.
Talked me through the installation and provided smart hints.
Item Reviewed:Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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excellent
great support, product is fantastic, love the fact that I can control it from anywhere on the planet!
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