I'm a small residential contractor. I've used WarmlyYours floor heating systems on at least 8 projects. I've used both the mats and the coiled wire. The product is great as is the value. Customer service is exceptional. The same holds true for technical support. As is the case with most projects, things don't always go as planned. When I have a problem, whether it's the vendors product or I am at fault, there is nothing more important than receiving prompt and qualified customer support to resolve the issue. I'm talking about the kind of customer support with no finger-pointing, kind of customer support that's geared to fix the problem. That's what I have received from WarmlyYours. Specifically I had to go out Chad Baker. He's been responsive in every respect!
Item Reviewed:New touch screen makes it easier for the end user
Item Reviewed:`Extremely fast turn around time, from concept to arrival. The diagram is easy to understand and makes for a fast, smooth installation. No guess work to making the mat come out right on the floor. I have used this brand for a long time and will continue to in the future.
Item Reviewed:Customer loved it, now they want to update the other two they have installed.
Item Reviewed:Really easy to use and set up. Love my new warm floors and Wi-Fi thermostat. The easiest to use floor thermostat that I have ever used.
Item Reviewed:Very nice and relatively easy to program.
Item Reviewed:Much easier to operate than the old model.
Item Reviewed:Much less complicated than the old ones.
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