Great customer service
Item Reviewed:This product is wonderful. It was easy to install, especially with the line monitor, so that you are always sure you haven't broken a line. The controls are intuitive and easy to operate. I'd put this in another room, for sure!
Item Reviewed:They verified my order before I ordered the products so i got what I needed. Speedy delivery as well
Item Reviewed:I wanted to remodel my master bath which already had a WarmlyYours heated floor system installed. Since I was replacing the tile flooring, the old system had to be taken up and a new one installed. Mary was great in helping find the previous layout from the original installation and create the updated layout. Mary and everyone else in Tech Support was incredibly helpful and worked with me and my contractor to get the layout right and installed properly. On top of all that, they gave me a great discount as a previous customer upgrading to a newer system.
Item Reviewed:Ordering process was a breeze. Repeated contact from Lynn to answer questions was very helpful. Instructions packed in the product were very thorough. Installation was pretty straight forward. Only (minor) difficulty was getting small wires from the temp sensor into the little screw contacts on the thermostat (could be improved by using solid wires rather than stranded). The programmable thermostat is extremely easy to set up and adjust -- great design.
Item Reviewed:Easy to install. thermostats look great, Happy Customer !
Item Reviewed:Adding the radiant heat to our bathroom floor was the best improvement we have done in out house in years. It changed our late night winter trips to the bathroom. The floor was always freezing and even stepping out of the shower was a shock to the senses. Now its a pleasure to feel the warmth. The customer support is very helpful and thorough which is rare today. I had a condition where the floor would not go above 83 and I assumed there was a problem with the install. I spoke with a rep for a long while about this problem. An hour later i received a call advising me to check if the thermostat was set to laminate flooring instead of tile. It was. Problem solved. I highly recommend WarmlyYours if you are considering radiant flooring.
Item Reviewed:I am a contractor and home remodeler I have installed several WarmlyYours mat and have found them user friendly with good instructions and customer service.
Item Reviewed:As a homeowner, I installed the product myself and found it to be exactly as it was advertised. The system was easy to install and I had everything I needed to be successful. Now that the bathroom is finished, we wonder how we got along without a warm, welcoming floor.
Item Reviewed:The floor heating cable was simple to install and works great. Troy’s customer service was awesome as always and the turnaround time on his floor layout was very prompt. Delivery of the heat cable and thermostat was very fast also, only took a couple days.
Item Reviewed:Very happy with the product, great service fair prices, I love working with Laurie Very professional and helpful Thank you!
Item Reviewed:Super attentive and responsive. WarmlyYours works terrific heating my natural stone floors throughout my kitchen. Mary is top notch!
Item Reviewed:We have been working with WarmlyYours for over 20 years and they have provided great products and timely responses. They will service you well.
Item Reviewed:Simple and complete instructions. DIY easy (even for me). Friendly and helpful (actual) people. And warm bathroom floors! I would and will recommend WarmlyYours to anyone looking for a good value and a positive experience..
Item Reviewed:I used WarmlyYours several times and have been totally impressed. They were always on time, the quality of work and materials was the best I have used. The support staff and techs were always available and no question couldn't be answered. The heated floors always worked per their designs with complete enjoyment for all my homeowners. Use them without any questions.
Item Reviewed:Great stuff. It is my second order. Worked as advertised. Great customer service.
Item Reviewed:This project will not begin until April. Will provide a review at some point after that.
Item Reviewed:I recently purchased a floor heating system and was not surprised one bit. The consistency in quality of WarmlyYours products and customer service is unmatched. I have been purchasing their products and working with Tech support for 14+ years and could not be happier. The best!!!
Item Reviewed:I've purchased dozens of times, Great company always efficient and Jennifer is the best!
Item Reviewed:First time customer of WarmlyYours and my experience exceeded my expectation. Being a first time installer of this, and not understanding the full system completely, the company provided instant customer support and technical support. Phones were picked up by a human and communication with company employee clear and thorough. The end result was a life changing experience for myself, who has lived with a cold bathroom floor for 20 years due to living in MO and having a cantilever under the tub. This is a game changer product and I will be using this in other areas in the future. If you are tired of dealing with companies who outsource calls overseas and frustrate you, that was not my experience.
Item Reviewed:When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
Item Reviewed:The installation was straight forward. The instructions were to place the heat sensor 2" from the heating cables. However, we used the standard 3" configuration so it was only possible to achieve a 1.5" separation. I'm thinking this may be the reason we can't achieve a comfortable heat setting for the system. Will still try to modify the settings to get it to work properly.
Item Reviewed:This was easy to install and works great. My floor is at a constant 77 degrees. The customer support was very friendly and helpful. I would certainly buy this again.
Item Reviewed:Home remodeling business is never easy. As much as we can, we try to surround ourselves with companies and trade partners we can trust and will have our back. That is exactly why we've been using WarmlyYours exclusively for many years now. They provide quality product as well an exceptional customer and tech support. We are grateful to have such partner in WarmlyYours!
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