TempZone™ Reviews

Great stuff!!!

Happy wife, happy life! We just did a remodel Laundry/Mud Room, Bath and Office. Wife loves coming in from the cold taking off shoes and having a warm floor to stand on. Simple as putting a 3' x 8' mat in our walk area in laundry room makes a world of difference for heating. This room "did" not have a heat source. House built in 1888. So far we have noticed the cost of electric is negligible for the extra warmth. Since we remolded and decided to put WarmlyYours under our tile in the Laundry and a few added sealants, we are toasty. We also installed a mat in the Shower. (Wow!) Also, get the WiFi thermostat, you will enjoy. Next is the Living room and Kitchen. Great customer service and technical service. Like any time you call tech service. You may have to wait a bit. But patience, we only spent like under 5 minutes with the tech and had our questions answered. Shout out to Jenn W, always prompt to call back or e-mail. We had to get a new thermostat and within two days, we had, installed and returned. Last but not least. Veteran or Arm Forces discount! God bless WarmlyYours. They love the heroes that serve and have served this great country.

Item Reviewed:
Bryan B. | Rensselaer, IN
December 08, 2021

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Floor heating for mudroom, kitchen and livingroom

I love the floor heating from warmlyyours. It was easy to install, the thermostat is easy to handle and overall service from the sales team was excellent. Promptly responded when I had any questions. Lots of information was available over the internet. As well I liked the fact that a technical team send me an email asking me if I needed any help before I even started the project. Instruction how to install are clear and easy to read. I would have loved to give them a 5 star rating but can only give a 4 star as we were a little confused regarding the length of the cables we needed. The drawing and actual size did not match. But Troy and his team were eager and fast to fix the problem. We tried to figure out how much cable we need for each room but the instruction " how to figure it out was really difficult for myself and my contractor who deals mostly with Nuheat ( with them you get a cable/ squarefoot table to see how much you need. I know that it varies but it gives you a better idea ) My contractor loved the little gadget which was send with the order to check if the cable is properly connected. But I thought it was overkill to send me the same gadget for each room . One would have done it and we would have saved a little money and waste. We used an master electrician to connect the system to make sure everything is done in order. Overall I would highly recommend the product. So far so good it works like a charm and it seems to put out the heat we need to be toasty. Thanks WarmlyYours :)))))))))

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Stefanie | Orillia, ON
December 06, 2021

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Jenn West makes ordering so easy!!

Jenn West makes ordering so easy!!

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Dean A. | Burbank, CA
October 29, 2021

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great experience. Start to finish. Would use this company aga

great experience. Start to finish. Would use this company again.

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Joe F. | Andover, MA
October 29, 2021

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Finally got the system installed

After numerous construction delays, we finally got the heating system installed AND connected. It works fantastically well! We installed it in a 480 sq ft 'guesthouse' in southwest Virginia. This past weekend was quite chilly (low was in the low 40's and the floor kept the temperature right at 74 degrees). We LOVE this product. The company is great to work with.

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James M. | Raleigh, NC
October 25, 2021

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Very satisfying experience

The complete drawing supplyed is complete and contained all information needed for the DIY installation that i made. The installation was easy and the material included in the kit fitted very well. This system was replacing another one and by instaling as per the recommandation the new system is more powerfull and heat-up more rapidely than the older one. They follow up after the installation, good service. Very good experience, i look forward to make another installation with this company

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Luc C. | Quebec, QC
October 03, 2021

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Fantastic Customer Service

Their customer service and technical service availability 24/7 is nothing less than superb. I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

Item Reviewed:
Anonymous | Bridgewater Township, NJ
September 30, 2021

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Tested and is running perfectly

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

Item Reviewed:
Anonymous | Chicago, IL
September 22, 2021

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Great product

The product was very easy to install. If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.

Response from WarmlyYours:

Hi Brian, Thank you for the kind review. To address your concern, while the splice is thicker than the majority of the mat/wire, this thickness difference is typically balanced out by the mortar coverings and should not affect the final floor height level. If you are concerned it may present a height issue, then it is suggested to cut, or chip, a recessed notch in the floor. Please let me know how it goes. Julia Billen (Owner)

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Brian T. | North Saanich, BC
September 17, 2021

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Great product Great service

I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

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Rand M. | New Rochelle, NY
September 08, 2021

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Great product

A very easy install, instructions are thoroughly explained and works great

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David B. | Griffith, ON
September 08, 2021

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Love it

Follow the instructions and it’s very easy to lay.

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David B. | Griffith, ON
September 08, 2021

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Easy to Install

Perfect fit membrane, easy to follow layout and wire is protected within the membrane.

Item Reviewed:
Mike S. | Lake Zurich, IL
August 29, 2021

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Customized installation layout makes it so simple

WarmlyYours makes a great product with great customer support. I uploaded a floor plan for our new bathroom, and within a day I received a customized installation layout which made it easy to do the installation myself. Having the heating element attached to the mesh minimizes the need to run individual cables.

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Cliff H. | Durango, CO
August 09, 2021

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Every online purchase experience should be this great!

Outstanding support every step of the way. Customized installation plan based on the floor plan I provided made the installation process a breeze. I received a note from the support team shortly after the product was delivered, but I never needed to reach out to them because it was all so well documented. I just installed the thermostat today, and it was easy to set up and use. Looking forward to some cool weather so I can really appreciate the warm bathroom floor.

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Cliff H. | Durango, CO
August 09, 2021

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Everything was perfect

I do many bathroom jobs as I am a general contractor. I always use your products because they are the best! The technical services are the best. My salesperson ( Mary Godawa ) is a professional, individual who is a very helpful pleasure to deal with!

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Doug H. | Rochester, NY
August 08, 2021

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Fantastic Customer Service

WarmlyYours had fantastic customer service all the way through helping design the project to getting it ordered. Their account manager, Jennifer, deserves a special shout out for being so responsive and willing to help!

Item Reviewed:
Trowel - Plastic Notched 11″ X 5 1/2″; Notch-SQ 3/8″

Chris I. | Bridgewater Township, NJ
August 07, 2021

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Easy system to use

I've used WarmlyYours for many years. The system is so easy to use and quick to install. It has worked well with all my clients.

Item Reviewed:
Mad C. | Guelph, ON
July 29, 2021

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Excellent service and support

Couldn't have asked for better service. Jennifer worked with me on my project, right from the very first quote and while a lot of things changed through the course of the project, I had excellent support all along, accommodating all the changes and providing prompt support all along. Even with returns that I had to make unfortunately, Jennifer and the team were fully understanding and prompt with the transactions. One of those rare companies that seem to value customer satisfaction more than just making money on each customer in the short run. I plan to install heating in other rooms in the near future and I will undoubtedly make the first call to Jennifer at WarmlyYours.

Item Reviewed:
Amit V. | Lake Zurich, IL
July 21, 2021

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Excellent

Mary was a super lady on this process . She kept me informed about the product availability & shipping & yes we got it just the day before it had to be installed. We finally energized the two coils all working fine, it was a wonderful experience dealing with Mary. Thank you very much.

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Adventure E. | N Vancouver, BC
July 15, 2021

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5-Star

Excellent product and of quality! It was easy to install with the enclosed instructions and specifications.

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Kevin S. | Chandler, AZ
July 01, 2021

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Great Service and Support

Great support, price and outstanding documentation including installation guide (visual and instructions).

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Anonymous | Westfield, NJ
June 23, 2021

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Excellent customer service and support!

As a remodeling contractor I especially appreciated the very personalized customer service that my rep Mary provided me, from design thru installation, including having to make some changes on the fly.

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Stryker R. | Sewickley, PA
June 13, 2021

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Good product

Everything is good

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Al E. | Manhattan, NY
June 10, 2021

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