It was not easy to program as we want the heat during the night, not day. The staff tired but said they were unfamiliar with this model. Finally got it done, I think.
Thanks for your review. The thermostats do have some limitations in that the programming cannot cross over from the PM of one day and into the morning of the next day, because they are 2 separate days. If a program is meant to run from 10pm till 6am the following morning, 4 events will have to be used. The first 2 events would be programmed to ON at 12AM and off at 6AM, and the second event to be programmed ON at 10PM, and OFF at 11:45PM. I hope this clarifies how to achieve an overnight schedule.
It's a nice option to be able to install heat under a floating floor in a basement and it was a very easy install. Troy was very helpful and knowledgeable and he answered all my questions before my purchase to ensure it was installed correctly with the proper materials.
Item Reviewed:We ordered a replacement thermostat that actually got lost in the US mail. We contacted WarmlyYours about non-receipt and they immediately sent a replacement via a ground shipper. It has been installed and works great.
Item Reviewed:I remodeled one bedroom, lower level. Installed hardwood floor and installed heating system from WarmlyYours . It works well, feels good when walking on a warm floor. It holds about 77 F. Good product .
Item Reviewed:Works great. You were helpful to confirm that the thermostat would work as a replacement when I ordered it.
Item Reviewed:Still loving it. I recommend it to friends who are remodeling.
Item Reviewed:Recently installed and found the function to be as expected. Will be purchasing another soon
Item Reviewed:Recently had to replace my my floor warmer thermostat. I contacted WarmlyYours to order a new one. My encounter withe the staff was the best I have ever had dealing with a warranty. Replaces my thermostat with a newer model with a discount. Receiver thermostat in a few days with easy installation instructions. Great people to deal with and an excellent company! Jim K
Item Reviewed:Excellent; install guide, cautions, how to videos. Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.
Item Reviewed:replaced a faulty controller with this new updated item. works as it should. customer service was quick to respond and helpful
Item Reviewed:Original programmable thermostat went bad, replaced with non-programmable. Chat help quickly confirmed change out was easily done. Quick delivery, clear instructions, new thermostat working perfectly.
Item Reviewed:Easy to install and to configure
Item Reviewed:We needed a replacement thermostat for our heated bathroom floor but did not want or need a programmable model. This model fit the bill. It is very simple but meets our needs perfectly.
Thank you, Gary, for the positive 5-star review. The nTrust model is well suited for folks that want a floor heating thermostat with limited complexity. I have one in my home too. Enjoy your warm floors. Julia Billen (Owner)
The new thermostat works well and all of our concerns for the repairs are gone! Thank you for the patience and great technical support from your team! It’s finally over! :)
I'm happy to hear our "tech heroes" solved your problem. Enjoy your warm floors and I look forward to working with you on your next radiant heating project. Julia Billen (Owner)
Tried a floor heater thermostat from China and couldn’t make it work. Called WarmlyYours and they were super helpful and nice. They even gave me a discount because I was replacing an older WarmlyYours unit.
Thank you for the great review Brain. I'm happy we could help you and glad to see that our team here at WarmlyYours was helpful. I also hope you like the design of our new Touch-screen thermostat and that is gives you many years of good service. - Julia B. (Owner)
The replacement component was so easy to install. Wiring connections were clear and easy. It’s working so well right now. Thanks! That warm tile floor is the best, even on summer mornings.
Item Reviewed:I purchased this thermostat with the environ mat, the item was easy to install (6 wires in total, 2 input(240vac), 2 output (heater wires) and 2 sensor wires). Once wired and powered up it initialized and worked perfectly. I guess you could program it but since it is summer, I am not using the heated floors. Once again, easy to install and easy to program...Perfect.
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