Waterproof Outdoor Thermostat Support


This support page provides publications, manuals, videos, support articles, and common support questions for the Waterproof Outdoor Thermostat product line.


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Common Support Questions (8)

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Publications and Manuals (10)

Videos (3)

Articles (2)

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Common Support Questions


Do not wrap self regulating cable around the pipe in a coiled or spiral fashion, and do not use electric tape to attach it. WarmlyYours recommends attaching the cable in a straight run and to use aluminum or fiberglass tape, pipe straps, or plastic zip ties to attach the cable. Then cover the assembly with fire-resistant insulation and assure it is waterproof. Place electrical heating cable WARNING labels every 10‘, and where the label will be clearly visible.

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Ice Shield is 120V or 240V and outputs 5W/ft, and is designed for roof and gutter deicing.
PRO-Tect is 120V or 240V and outputs 5W/ft, 8W/ft, or 10W/ft, and is designed for pipe freeze protection.

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Never spiral heating cable around pipes. Attach self regulating cable in straight runs at the 8 o'clock position, or if two runs are required (pipes greater than 12“ diameter) attach the cable at the 8 o'clock and the 4 o'clock positions. Please refer to the installation manual for further information.

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Use plastic zip ties, aluminum or fiberglass tape, or pipe straps. Do NOT use vinyl electrical tape, masking tape or duct tape. Do NOT use metal wire or metal twist ties to attach the cable.

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WarmlyYours offers a conversion kit (SR-PLUG-KIT) to enable a plug-in requirement. This kit includes ground fault equipment protection (GFEP). The receptacle must be 120V, grounded, and approved for wet locations if located outside. The self regulating cable must not exceed 140‘ in length.

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No. Only install pipe heat (heat trace cable) in accessible locations. Do not install this self regulating cable in walls or any place where the cable is hidden. Do not run it through walls, ceilings, or floors. The cable must be installed 10“ away from combustible surfaces, such as wood, and it should not be embedded in insulation or roofing material.

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WarmlyYours does not recommend using an extension cord for permanent installations. Pipe heat should always be plugged directly into a receptacle or hardwired to the circuit that is powering it.

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