Installation and Repair Parts Reviews

Good service. Very responsive and helpful sales team.. Happy with product

Overall i am satisfied with the product and service. I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

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Anonymous | Courtenay, BC
February 15, 2021

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Troy is awesome!

Customer support means everything to my business. No one does it better than Troy

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Jjm I. | Oakville, ON
February 15, 2021

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Upgrade your home

I had this product installed in my recently renovated bathroom and it’s perfection. A warm floor on a cold day is a real treat, and the whole room is cozy. It’s a small bathroom so the cost was a fraction of the whole project. I don’t notice any increase in my electric bill, but if I did it would be worth it to me since I’m not using the gas-fired (fossil fuel) boiler for that room. Speaking of which, removing the radiator gave me more floor space for a wider vanity. If your vanity is on legs, a tip I have for you is to extend the system about an inch or two under the vanity to keep your toes warm. This is my first heated floor, but when it comes time to replace any other floors of my home, I will definitely install this system. The company was so easy to work with, and Pauline has all the answers you want, including what you don’t know you need. This was also the first time my contractor installed this system, and he had no issues at all after watching the installation video and once he realized he had to set the control to heat “tile” flooring. Be aware that you’ll need to install a dedicated electrical line to the controller. The controller is programmable so that you can set the operational time and the temperature of the heating elements. It’s already cold in NY so I just keep mine on most of the day since I’m working from home. Another plus for me is that this is a woman-owned business. There’s no downside to working with WarmlyYours.

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Anonymous | Forest Hills, NY
February 15, 2021

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We will be life long customers

We chose this company because of their warranty. We will stay with this company for the service. The product was relatively easy to install under tile flooring. The warm floor makes the master bath feel so inviting and warms the room from the bottom up, it sits along two outside walls with two 4' x 4' windows and used to be so chilly. I will recommend this company and their products to anyone wanting to feel a bit of luxury in their home.

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Sandy B. | Meridian, ID
February 15, 2021

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True Professionals

From start to finish a truly exceptional experience. My initial request for information was handled by Jenn West, account manager. She patiently answered all my questions and then took the time to understand my renovation project. She designed a floor heat layout that covered all areas of my bathroom, while ensuring heating coils were safely clear of the wax ring of my toilet bowl. My subsequent calls and requests for minor adjustments were handled quickly and thoughtfully. I could not have asked for a better experience.

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Lou A. | Staten Island, NY
February 15, 2021

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Great overall experience!

Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!

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Irene S. | Victoria, BC
February 15, 2021

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Warmly Yours provides a good product and the tech support is

WarmlyYours provides a good product and the tech support is always there if needed.

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Jay H. | Union, OH
February 15, 2021

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Great Service

Great service, easy to order, quick shipping, great support. Everything worked perfectly and am enjoying our warm floors. Would recommend to anyone.

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Kevin S. | North Saanich, BC
February 15, 2021

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Great Product

Easy purchase , easy install Warm floor in the cold morning is golden

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Al L. | San Francisco, CA
February 15, 2021

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Easy to buy and install.

WarmlyYours made a recommendation based on the room dimensions, subfloor and finished flooring. It was spot on. Directions were straight forward. Materials were pretty easy to install. My room is on a slab and was always chilly in the winter. The room is now evenly comfortable.

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Jason S. | Cinnaminson, NJ
February 15, 2021

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Great customer service

Awesome customer Service. I had plenty of help and guidance throughout the entire process from ordering through installation. I will definitely use these product/service in the future.

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Brad H. | Thomasville, GA
February 15, 2021

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Fantastic!

I like everything about the company and their products. I really do mean everything. Ordering was easy, shipping of the products was timely, the products are of high quality, and instructions are thorough and easy to understand. Everything works! The floor is warm and my wife loves it! The Account Manager, Jennifer, is excellent!

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James B. | Saluda, NC
February 15, 2021

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Very Happy

I purchased TempZone™ Flex Roll 120V 1.5′ x 70′, 105 sq.ft., 13.2A, TRT120-1.5x70. I installed on top of CeraZorb which was installed on top of concrete slab. The instructions were easy to follow and the installation went very smooth. I would give 5 stars except the tape would not stay stuck into the CeraZorb and I had to use hot glue to keep the roll down. I also purchased the nSpire Touch: Touch Thermostat Programmable, which I love. The touch screen makes it so easy to program.

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Gary M. | Hartland, WI
February 15, 2021

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Amazing product and customer service top of the Line. I love this company. very professional

I will definitely be using WarmlyYours in the on the next project The bench warmer only uses 40 watts and gets to 108 degrees, very toasty!

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Brother G. | Lafayette, CO
February 15, 2021

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Straight forward install

The design plan and instructions were easy to follow.

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Gord A. | Port Severn, ON
February 15, 2021

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very satisfied

very satisfied

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Manny | Richmond Hill, ON
February 15, 2021

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I was a little skeptical about putting electric floor heating

I was a little skeptical about putting electric floor heating in, especially when it said that it is not to be the main heating. Everything was so easy, and we had it installed in two days! The electricity went out one evening, and my renters said it got so cold, and that the floor heating really made a difference. WarmlyYours made ordering easy! Everything we needed was there! Glad we did it through WarmlyYours and not trying to figure it out on our own. Thanks so much!

Response from WarmlyYours:

Thank you for your review Robin. Our heating systems can be used as the main heating system for the room or even the entire home as mine is and I live in Illinois :). Happy to see that your renters were able to stay nice and warm.

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Robin S. | Tabernash, CO
February 15, 2021

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Great service (as always)

WarmlyYours is an excellent company and always provides the best service. I needed to replace my heated floor after 10 years due to a flood and they were able to find my old order and process the order quickly for me. They also assisted with the insurance company, which was super helpful. I can’t recommend them enough!

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Anonymous | Manhattan, NY
February 15, 2021

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Great Service

Folks, I have to say that the customer service was excellent. Flexibility in the design to answering all my questions made me confident that this purchase was the right one. Thank you,

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Dan R. | Orleans, ON
February 15, 2021

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Cozy tile!!

Soooo nice to have heated tootsies instead of stepping cold tile - so luxurious, and affordable!

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Deborah S. | Niantic, CT
February 15, 2021

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Great support and customer service throughout the purchasing

Great support and customer service throughout the purchasing and installation process! Product was easy to install and works perfectly. Highly recommend!

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Bridget L. | Algonquin Highlands, ON
February 15, 2021

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Master Bath heated floor

We are extremely please with our new WarmlyYours heated floor.

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Keith B. | Littleton, CO
February 15, 2021

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Master Bath heated floor

We are very happy with our WarmlyYours heated floor. The WarmlyYours Staff was very easy to work with and helpful! The installation was fairly easy and it works beautifully! Love it!!! We have a heated floor on our main level of the house from another company. It was very expensive, and parts have stopped working. Our new WarmlyYours floor was installed by my husband and works great so far!!! Highly recommend.

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Keith B. | Littleton, CO
February 15, 2021

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Worth every penny!

So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!

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Christopher F. | Sudbury, ON
February 15, 2021

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