Installation and Repair Parts
Description
Documents & Manuals
Customer Questions & Answers
Installation and Repair Parts has 21 Questions and Answers.
How do I work with my electrician to install WarmlyYours electric floor heating?
While WarmlyYours electric radiant floor heating systems are typically installed by your floor covering contractor, a licensed electrician is recommended for the final thermostat hook-up. With every quote, we provide an Installation Plan layout, together with an electrical plan that has all the info required for the electrician.
How can I determine what I need for my floor heating project and how can I find out what my floor heating system will cost?
You can use the Instant Quote Tool, which gives you many options for your floor heating coverage. Use this interactive tool to design your room online and receive an instant quotation with product recommendations, rough-in and installation kits, cost of your control, etc. Planning your floor heating project is made easy when using our Instant Quote Tool.
Send us your floor plan or fax it to (800) 408-1100 and we will send you a quote, product recommendation and a free custom installation plan for your project.
What type of flooring can I install along with an electric floor heating system?
WarmlyYours’ TempZone™ product is most commonly installed under tile, stone, and marble flooring, but can also be installed under many other popular floor covering options such as hardwood, vinyl and linoleum. We also have our Environ system, which is an electric floor heating product as well and is specially designed for installation under carpet (in the U.S. only), laminate and floating wood. WarmlyYours can accommodate any flooring type with either of the electric radiant floor heating products that we offer. If your flooring type isn't listed here, just give us a call at (800) 875-5285 and we will be happy to discuss it with you.
If I have extra cold lead wire, can I trim off what I don't need for my installation?
Yes. Unlike the heating cable for electric floor heating, the cold lead wires can be trimmed.
How do I know if I am installing my electric floor heating system properly?
Please keep in mind that you must check your electric floor heating system with a digital ohmmeter in conjunction with a Circuit Check™. Take an initial reading as soon as you take the product out of the box to verify that it is within -5% / +10% of the values stated on the product’s label. This will give you a basis of comparison for future readings. Take a second reading once you have positioned the system to match your custom installation plan. It is also advisable to take an additional reading in the middle of the tile installation, just to make sure that the Circuit Check™ is doing its job. Then, take a final reading when you are finished with the floor installation and are ready to hook up the thermostat.
The Circuit Check™ is a tool developed by WarmlyYours to give you peace of mind and ensure trouble-free installations. Simply hook up the cold leads to the tool while you position the system to match your custom installation plan.
The Circuit Check™ will continuously monitor the continuity of the circuit during the installation of your system and during the installation of your flooring. The Circuit Check™ beeps immediately when a short in the system is detected, alerting you to a potentially damaged cable in the area you are working, before you lay the tile over the electric floor heating system. The WarmlyYours technical support team is available 24/7 to provide assistance if the alarm sounds, or if you would have any questions during your installation.
View all 21 Questions and Answers
Customer Reviews
Installation and Repair Parts achieved an average rating of 4.9 stars with 234 reviews by our customers.
Excellent support with planning, purchasing and technical help throughout the project.
Jack M., Mahwah, NJ on 10/18/2023
I called to get information and spoke to Jennifer. After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.
Excellent customer service and technical support. Easy to ins
Anonymous, Taos, NM on 09/12/2023
Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Warmly staff was very helpful in selecting the correct items
David D., Vashon, WA on 08/11/2023
Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Great experience and great product
Ulrich S., Steamboat Springs, CO on 06/15/2023
Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Best product
Terry B., San Diego, CA on 06/11/2023
Been using WarmlyYours for many years Great service and support would never change
Not sure why I was even worried. Great experience!
Chris J., Vaudreuil Dor, QC on 06/04/2023
I am handy but never installed a heated hardwood floor. I submitted my layout with measurements and got back a custom floor plan indicating how to install; breaker, load, spacers and where I should start. More than half way thru rolling out more than 750 feet of wire, I thought I was going to have too much which would if been a problem. But it was perfect! I was just 3 inches short but likely due to my spacing. During our first winter, the product worked great. Our kitchen was so comfortable and evenly heated. No more electric baseboards with heat at either end of the room.
Great product, great service and great customer support
Anonymous, Flower Mound, TX on 05/28/2023
Great product, great service and great customer support
Great service
Nick P., Richmond Hill, ON on 05/28/2023
Great product and easy to install.
Awesome customer service
Larry H., Scarborough, ON on 04/28/2023
It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase
Excellent
Noah V., Lisle, IL on 04/22/2023
Mary was extremely helpful and guided me to all the products I would need. Great service and great products!