Parts Kit, SYDNEY BRUSHED
Documents & Manuals
- Towel Warmer Hardwired Series TWS3 Vida, Bellagio Installation Manual (English)
- Towel Warmer Hardwired Series TWS3 Vida, Bellagio Installation Manual (French)
- Towel Warmer Hardwired Series TWS7 Rome Installation Manual (English)
- Towel Warmer Hardwired Series TWS7 Rome Installation Manual (French)
- Classic Collection Towel Warmer Comparison Chart for US (English)
- Comparison Chart for Timers and Switches for Towel Warmers or Radiant Panels (English)
- Elevate E Tailer Towel Warmer Comparison Chart (English)
Customer Questions & Answers
Premier has 30 Questions and Answers.
Each towel warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a heated towel rack. However, for hardwired models, you will need a licensed professional who is certified to do electrical wiring for the final hook-up.
Our towel warmers are designed for everyday use and all of them include an integrated on/off switch. Please note that the Ibiza model includes additional built-in timer options for controlling the unit. WarmlyYours also offers a wide array of controls that can be used with your heated towel rack. Depending on the control you select, you can program the heated towel rack to your schedule or operate it remotely. Just bear in mind that the heated towel rack is designed to gradually warm towels over the course of a day and does work best when towels are left to hang for about 3 hours.
The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally.
The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures.
Additionally, nearly all of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C).
*Excludes the Elements model.
Yes, most of our wall mounted towel warmers have a fixed power location in the lower right corner. All of our heated towel racks are electric "dry" (liquid/oil free) units and most can be installed "upside down". Doing so will result in the power location relocating from the lower right corner to the upper left corner.
The heated towel rack is designed to stay on at a relatively constant temperature to keep your bathrobes and towels fresh, warm, and dry. However, should you need to turn the unit off for any reason, you can use the integrated on/off switch on the unit. If you’re using a control for your heated towel rack, you may need to shut off the unit there as well.
Most of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C).
*Excludes the Elements model.
View all 30 Questions and Answers
Premier achieved an average rating of 5.0 stars with 3 reviews by our customers.
Such great service
Carolyn J., Toronto, ON on 04/26/2022
Such a Quick response, we bought another one, our fourth.
Great product, fantastic customer service
Eric K., Cutchogue, NY on 11/02/2021
Towel warmer comes packaged well, detailed instructions, and the fastening method to wall is good and strong. I misplaced the hardware pack and contacted WarmlyYours for a replacement. I didn't respond to their initial calls to assist, but they persisted and really made sure that I got what I needed, and at a very fair price.
Best luxury purchase ever
Anonymous, Pierrefonds, QC on 07/01/2021
I love this product, so glad I went for this. Nothing like a cozy warm towel after a relaxing shower.