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IP-0500-LV-BLA Frequently Asked Questions

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Frequently Asked Questions

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Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Infrared heating from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.

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If you have a room with "average" insulation levels, take the square footage and multiply it by 7 or 8 watts per square foot. That will provide a good estimate of the watts needed to heat that space.

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Radiant panels using infrared heating can get very hot on the surface (up to 248° F). For safety, it is recommended that your radiant panel be mounted out of the reach of children.

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Radiant heat travels through air, and typically heats up objects closer to the panel first and then the rest of the room later. Infrared heating from the panel can be easily detected from about 3-4 feet. Ideally, the radiant panel should be aimed onto the area with more use, since that will be the surface that will warm up first.

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We do not have a Radiant Panels Running Cost Calculator.  However, this can be determined easily by taking the panel’s wattage, dividing it by 1000, and then multiplying the result by the local kW/hr cost – then take this hourly cost and multiple by 730 hours to get a monthly estimate.

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Verify that the mounting bolts are fully tightened on the rail. If not, tighten them until snug. If bolts are tight, look behind the LAVA and check to see if the rail is touching the rear of the enclosure.  If it is—that is the cause of the sound. Solution: Take some felt, and attach it in between the rail and enclosure.

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We recommend a 1.4" (3.6cm) joint/space perimeter around the glass for air circulation and easier installation. Furthermore, no flammable materials may be used around the LAVA. It's required by UL that the “On/Off” switch must be operable and visible. Please check with your local electrical code prior to installing your Lava panel for restrictions on placement.

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Radiant panels can be installed in bathroom if they are far enough away from water sources. These units are not allowed in any shower or tub enclosure. Make sure that the infrared heating system cannot be touched by any person who is in the bath or shower. Please install in accordance with local electrical code requirements.

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No, radiant panel heaters are designed and rated to be installed outside of a shower or bath enclosure.

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The startup heating time for this infrared heating system is approximately 5 to 10 minutes. However, your room will not feel warmer immediately because the cold objects in the room (furniture, walls, ceilings, floors, etc.) need to warm up first. Once these surfaces are heated via infrared heating, the warmth will spread throughout the room.

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Verify 120V power at the connection to the panel at the junction box at the rear of the panel. Verify the panel power switch is in the "ON" position (if equipped). LAVA internal temperature limiters may have actuated.  Turn off the unit using the "Power" switch on the panel and wait 30-60 minutes for the unit to reset. Turn the unit back on and operate normally.

If you experience additional issues, please give us a call at 1-800-875-5285.

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A LAVA panel cannot be installed in "wet locations" such as showers or saunas. The top, bottom, and sides of the unit must not be closer than 12 inches from any other object or surface in order to effectively radiate heat. The LAVA panels may not be placed behind doors. Please check with your local electrical code prior to installing your LAVA panel for restrictions on placement.

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Panels are not designed for painting/drawing over, such use will void the warranty of the product.

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No, a LAVA radiant panel can't be mounted on the ceiling. 

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The radiant panel is very hot during use (depending on the model, up to 203ºF or 95° C).

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We recommend an open 1.4" (3.6cm) space around the edge of the LAVA radiant panel for air circulation and easier installation. UL requires that the On/Off switch must be operable and visible, and no flammable materials may be used around the LAVA radiant panel.

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No.

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Panels installed in a bathroom should be installed in compliance with your local electrical code, or at least 2 feet away from the perimeter of a wet area (shower or bath enclosure).

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Far infrared is beneficial to the human body because of how deeply it can penetrate into the body.

Generally, FAR infrared may help to:

  • Increase local circulation
  • Improve metabolic rate
  • Speed the recovery process
  • Improve cellular oxygenation
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Please abide by local electrical code guidelines. Lava radiant panels may not be installed in "wet locations" such as showers or saunas. The top, bottom, and sides must not be closer than 12 inches from any other object or surface in order to effectively radiate heat. The Lava radiant panels may not be placed behind doors. We do not recommend installing Lava radiant panels on ceilings.

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