Product works great. WarmlyYours terrific; prepared me with all the necessary information for the installation and back end support if we needed it at the time of installation. I’ll be back.
I have been a customer with WarmlyYours for about a year now, and i wanted to compliment the amazing products and customer service. Customer Service Representative, Troy, has been so helpful and prompt, it makes ordering a breeze
I purchased a Transfer Switch box (12 x 120 volt), a snow sensor, and an ice sensor, and installed them myself as per instructions. I had a couple questions (how to connect two "yellow wires" and where to best position the snow sensor), both answered immediately by a quick phone call. I couldn't be happier.
The 5 stars is not for the product but the "Customer Service". I could not use the product purchased, however, the return process was very easy, which I appreciated.
The response to correct the issues was great. All is well.
Jenn West did an excellent job. Excellent product. Finally a fix after 37 yrs of ice on slate roof and significant water damage.
Robert, thank you for sharing your success story! I'm happy to hear that our roof and gutter deicing product did the trick! Here's to an ice-free winter! - Julia B (Owner)
JENN WEST DOES AN OUTSTANDING JOB FOR HER CUSTOMERS
We just installed the Ice Melt last week and the light lit up but we won’t know if it actually will take care of the ice until winter. But as far as I know it was installed properly so we are anticipating it working. Kim
Excellent service, from project bidding & planning right through installation. Homeowner is ecstatic with the de-icing system. Thank you
The system went together as planned, no issues.