Parts Kit, TAHOE 7G


Parts Kit, TAHOE 7G
Support Page

Description

In case the original mounting hardware included in your towel warmer purchase is damaged or lost, this replacement parts kit, for the Elevate Towel Warmer with a gold finish, includes the parts needed to quickly and easily install your new towel warmer. The kit includes mounting brackets in a matching gold finish, as well as the wall plates, anchors, screws, washers, and other items, required to mount the Elevate Towel Warmer.

Specifications

Performance

Average Surface Temperature 122°F / 50°C

Logistics

Country of Origin (COO) China

Identifiers

SKU AK15-59870-0001
UPC (GTIN-12) 881308056865

Customer Questions & Answers

Elevate has 30 Questions and Answers.

Don't see the answer you're looking for? Post your question

Can I install the towel warmer myself or do I need to hire someone to do it for me?

Each towel warmer comes with an instruction manual which fully explains how to install the device from start to finish. If you can hang a picture, you can probably install a heated towel rack. However, for hardwired models, you will need a licensed professional who is certified to do electrical wiring for the final hook-up. 

17 people found this helpful.  Did you find this helpful? Yes No

How hot does the towel warmer actually get and is there any possibility of damage?

The heated towel rack will heat up to between 100 and 140 degrees Fahrenheit. It will not produce sufficient heat to injure you if you touch or brush up against it, though you should still exercise caution around the device. Please note that once a heated towel rail is warmed up, the surface temperature will remain constant and can't be adjusted incrementally. 

The heated towel racks have a built-in offset from the wall (the size of the offset will depend on which model you purchased); the offset provides sufficient clearance to prevent any damage to the wall. You should also maintain a distance of four inches between the towel warmer and surrounding fixtures.

Additionally, nearly all of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C).

*Excludes the Elements model.


13 people found this helpful.  Did you find this helpful? Yes No

Can the electric towel warmer be installed “upside down” to change the power access point?

Yes, most of our wall-mounted towel warmers have a fixed power location in the lower right corner.  All of our heated towel racks are electric "dry" (liquid/oil-free) units and most can be installed "upside down". Doing so will result in the power location relocating from the lower right corner to the upper left corner.

Please see the installation video here:  https://www.warmlyyours.com/en-US/video-media/towel-warmer-install

13 people found this helpful.  Did you find this helpful? Yes No

How do I use the towel warmer after it is installed?

Our towel warmers are designed for everyday use and all of them include an integrated on/off switch. Please note that the Ibiza model includes additional built-in timer options for controlling the unit. WarmlyYours also offers a wide array of controls that can be used with your heated towel rack. Depending on the control you select, you can program the heated towel rack to your schedule or operate it remotely. Just bear in mind that the heated towel rack is designed to gradually warm towels over the course of a day and does work best when towels are left to hang for about 3 hours.

11 people found this helpful.  Did you find this helpful? Yes No

Does the towel warmer have an automatic shutoff function?

The heated towel rack is designed to stay on at a relatively constant temperature to keep your bathrobes and towels fresh, warm, and dry. However, should you need to turn the unit off for any reason, you can use the integrated on/off switch on the unit. If you’re using a control for your heated towel rack, you may need to shut off the unit there as well. 

Most of our electric towel warmer models* come with built-in TempSmart™ overheat protection which will shut the unit down automatically if the unit's surface exceeds the safety limit of between 149°F (65°C) and 167°F (75°C). 

*Excludes the Elements model. 

10 people found this helpful.  Did you find this helpful? Yes No

View all 30 Questions and Answers

Customer Reviews

Elevate achieved an average rating of 5.0 stars with 4 reviews by our customers.

Have you used this product before? Leave a review

Electrical cover plate

Elie S., Hamilton, ON on 04/15/2023

We bought a brushed gold electrical cover plate for our towel warmer. The design of the cover plate didn't fit our warmer. I had to redesign to make it work by inserting a copper pipe inside the plate to fit the warmer's leg. It did the job. The cover plate should have come with screws to attach it to the electrical box. It didn't. Had to buy golden screws to match the plate. The screws on the gold cover plate were chrome finish. Really!!! Not very professional from the company side. Other clients have made the same remarks. The hardware colour should match the cover plate.

Response from WarmlyYours:

Dear Elie, I am sorry that the right screws were missing in your packaging. We are working with our factory to ensure that all the screws are always matching the cover plate finish. We expect this to be resolved in the upcoming weeks.

Such great service

Carolyn J., Toronto, ON on 04/26/2022

Such a Quick response, we bought another one, our fourth.

Great product, fantastic customer service

Eric K., Cutchogue, NY on 11/02/2021

Towel warmer comes packaged well, detailed instructions, and the fastening method to wall is good and strong. I misplaced the hardware pack and contacted WarmlyYours for a replacement. I didn't respond to their initial calls to assist, but they persisted and really made sure that I got what I needed, and at a very fair price.

Best luxury purchase ever

Anonymous, Pierrefonds, QC on 07/01/2021

I love this product, so glad I went for this. Nothing like a cozy warm towel after a relaxing shower.

View all customer reviews