Customer Reviews for Electrical Rough-in Kit Single Gang Box without Conduit
Finally got the system installed
After numerous construction delays, we finally got the heating system installed AND connected. It works fantastically well! We installed it in a 480 sq ft 'guesthouse' in southwest Virginia. This past weekend was quite chilly (low was in the low 40's and the floor kept the temperature right at 74 degrees). We LOVE this product. The company is great to work with.
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Tested and is running perfectly
I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.
Item Reviewed:Fantastic Customer Service
WarmlyYours had fantastic customer service all the way through helping design the project to getting it ordered. Their account manager, Jennifer, deserves a special shout out for being so responsive and willing to help!
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Excellent service and support
Couldn't have asked for better service. Jennifer worked with me on my project, right from the very first quote and while a lot of things changed through the course of the project, I had excellent support all along, accommodating all the changes and providing prompt support all along. Even with returns that I had to make unfortunately, Jennifer and the team were fully understanding and prompt with the transactions. One of those rare companies that seem to value customer satisfaction more than just making money on each customer in the short run. I plan to install heating in other rooms in the near future and I will undoubtedly make the first call to Jennifer at WarmlyYours.
Item Reviewed:5-star
Easy to install and products were of quality!
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5-Star
Excellent product and of quality! It was easy to install with the enclosed instructions and specifications.
Item Reviewed:Great Service and Support
Great support, price and outstanding documentation including installation guide (visual and instructions).
Item Reviewed:WarmlyYours-The name says it all
Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
Item Reviewed:Very easy process from placing the order to executing the installation.
Jennifer was very helpful in getting the product order for my specific project. The value add service is their engineering department will provide a custom layout of the radiant flooring for easy installation.
Item Reviewed:GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
Item Reviewed:Warm Feet
Everything went well and according to the plan!!! Thank you for all the help.
Item Reviewed:Excellent customer service, very fair pricing and nice system
I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
Item Reviewed:Almost Five
The whole process was great start to finish. The only reason I couldn’t give the fifth star was because when I called after hours tech support I didn’t get an answer. A tech did call (days later, after the install) but too late.
Thank you for your review and I'll take the 4-stars!. We're sorry that you got disconnected while you were being transferred to our technicians. We called you the next day to follow up and answered your questions and apologize it was too late. We will continue fine-tune our after-hour service, with feedback like yours. - Julia Billen (Owner)
Heated master bath floor
Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
Item Reviewed:A Model Company!
From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!! This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!
Item Reviewed:Awsome product
We are Very happy with your Floor heating system
Item Reviewed:very good communication with my salesman
very good communication with my salesman
Item Reviewed:Always Warmly Yours
We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing. Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.
Item Reviewed:Love the product and your service.
All good but tape seemed to cause some springiness and did not lay perfectly flat as usual. But minor inconvenience during install.
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The best in the business!
Always Awesome! Fast service , excellent products! Have not used another company for all our radiant floor needs in 15 years. Nor will we! Start to Finish Remodeling and Handyman Inc.
Item Reviewed:Went Smoothly
warm floor went in on May 1st and went smoothly. The inspection passed--- seems to be working well. Thanks for the follow up.
Item Reviewed:Seamless process, Install and Support
As a remodeling contractor, we’ve been using WarmlyYours for years. The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.
Item Reviewed:Mary is extremely knowledgeable
Mary is extremely knowledgeable & helpful with selecting the correct product. Purchase transaction was as smooth as possible.
Item Reviewed:Outstanding radiant floor heat!!
We love our WarmlyYours radiant heat systems that we have installed in all our bathrooms, kitchen, dining room and foyer! The programmable thermostats and wonderful radiant, warm floors keep our house cozy all winter and save us on our heating bills too!
Item Reviewed:Great Product! Excellent Customer Service
Jeniffer and the team at WarmlyYours have always exceeded our expectations delivery a reliable, easy to install product. Their knowledge of the product, custom designing/engineering of the needed items and quick turn around are unparalleled in their excellence!
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