Customer Reviews for Hardwired WiFi Switch with Austrian Crystals and Black Faceplate - Spice on Black Wallplate


11 Reviews
Awesome!

Package was delivered faster than usual. Installation was easy. The towel warmer works perfectly, after you set up the timer. Just like a bidet, it's a game changer and nice to dry off with a warm towel. I highly recommend this product and this business!

Item Reviewed:
Robert P. | Plainfield, IL
February 16, 2024

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WiFi controller

Great product. Would definitely recommend this product

Item Reviewed:
Chris V. | Naperville, IL
May 09, 2023

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WiFi switch

Works great. Would recommend this product

Item Reviewed:
Chris V. | Naperville, IL
May 09, 2023

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Doesn't Properly Warm a Towel

I was very disappointed with this towel warmer. I've lived in Europe where they are very commonplace and had a previous towel warmer in my home. So I had a expectation that the towel would be warm when I got out of the shower. I compare the warmth on this towel warmer to that of drinking lukewarm coffee. Yes, it's warm but not warm enough to enjoy. I am happy that WarmlyYours is working with me to replace it with a different brand so I'll have a towel warmer that does the job of properly warming up a towel.

Response from WarmlyYours:

Thank you for your review. We're sorry that you had a less-than-satisfactory experience with your first towel warmer. We hope that you enjoy your replacement unit for many years to come!

Item Reviewed:
Nancy H. | Oakton, VA
June 16, 2022

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Great Wifi switch

I love having easy access to turn on the towel warmer via wi-fi.

Item Reviewed:
Nancy H. | Oakton, VA
June 16, 2022

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I purchased the towel warmer.

It works as described. However, it was quite a task to get the faceplate on. Something that you should address. Ms Jennifer Melus, was very helpful when I had to order the control box and plate. It should have been included?

Response from WarmlyYours:

We apologize Anthony that your timer was not included in the box that you purchased from Overstock. I'm happy Jennifer was able to get that to you quickly and offer you a discount coupon for your next order. We truly appreciate your feedback and your business. - Julia Billen (Owner)

Item Reviewed:
Anthony C. | Selma, TX
February 11, 2022

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Excellent product

Excellent product and works as advertised. Definitely would recommend this warmer

Item Reviewed:
Ali F. | Richmond Hill, ON
January 05, 2022

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Warm bath towels are a game changer

When I recommend towel warmers to friends and family, I warn them that once you've had a warm towel out of the shower, there's no going back. I was without mine for a few weeks and it seemed like ordinary towels were now unusually cold and used towels never seemed to dry. I actually drove to the WarmlyYours warehouse to get my new towel warmer faster (and also to save shipping and see if they had an old model in stock that matched my previous towel warmer.) They were extremely helpful and friendly - even going so far as to pull the replacement out of the box and test it in front of me. The same goes for the customer support I've received all along from them. It is five star. Which is why I insisted on a WarmlyYours replacement when my old towel warmer gave out. (Likely caused by the my original installer using the wrong type switch. My only complaint being that I wish I could control the temperature of the towel bar beyond on or off. It does seem to burn my towels and eventually wear them out, I've attached several pictures, but a warm towel is worth the cost of buying new towels each year.) In summary, warm bath towels are a game changer, and with WarmlyYours you get quality American customer support.

Item Reviewed:
Towel Warmer Infinity Plug-in

George S. | Lake Zurich, IL
November 12, 2021

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Excellent product and service.

Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.

Item Reviewed:
Riviera Towel Warmer - Hardwired - Polished Stainless

Just I. | Richmond Hill, ON
September 20, 2021

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