After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.
Item Reviewed:Excellent customer service and technical support. Easy to install after consulting instruction manual and online videos. Thank you!
Item Reviewed:Warmly staff was very helpful in selecting the correct items to purchase for my project. The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks
Item Reviewed:Product worked great, easy to deal with and staff was very helpful!
Item Reviewed:Our new bathroom floor is warm and comfortable. The installation went smoothly and the instructions were spot on.
Item Reviewed:Been using WarmlyYours for many years Great service and support would never change
Item Reviewed:Great product, great service and great customer support
Item Reviewed:It is great when you have a company that will stand behind their products. They will take time to make sure that you are 100% happy with your purchase
Item Reviewed:Mary was extremely helpful and guided me to all the products I would need. Great service and great products!
Item Reviewed:always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations. only con would be the towel warmer, even though it is high quality and strong, I found the mounting hardware a bit flimsy and unforgiving (not to mention the plastic wall plugs which provide no grip in drywall. Precisely measuring all mounting points, the unit ended up crooked (even though a lazer level was used for mounting positions. Diagonally measuring the mounting points was nearly 3/4" off AND the mounting feet have 0 forgiveness, and will leave marks on the finished paint on the walls. Shame there was not a larger mounting plate. The position of hexhead screws are 3/8 from wall and clumsy to tighten without more markings on finished paint. side note, it gets hot, too hot in my opinion
Dear Electrilight, we appreciate your feedback in regard to the range of our radiant heating products. Regarding the towel warmer, we are working with our supplier to improve how precisely the units are manufactured and strengthen the quality control process.
always been 100% confident with floor heating cables and thermostats, adding an extra floor thermocouple is paramount to ensure lifespan. Never had 1 recall or trouble from 10 years of installations.
Item Reviewed:I purchased 2 heated flooring kits for a double bathroom renovation. I was happy with the correspondence from the company, the price was fair and the layout they supplied for running the cable was extremely helpful. Product came in 2 days after order was placed. My clients are happy and so I will be using this product for our next renovation.
Item Reviewed:I enjoy heated floors so much. This is perfect in my small bathroom. Makes for warm feet in the middle of the night, early morning.
Item Reviewed:All departments are great to work with and if you have a technical question, you will get a live person on the weekends, which is amazing nowadays! Can't say enough good things about the process from estimates, heating questions and technical support.
Item Reviewed:Customer is super happy with it and the install went flawlessly. Great coverage and no cold spots. With the curb less shower pan the floor is warm everywhere. :)
Item Reviewed:The team at WarmlyYours is amazing. They are responsive, helpful and professional. The engineered plans are very useful as well and the prices reasonable. We would definitely use them for our next heated floor project.
Item Reviewed:Hey Troy, the order refernced was only part of the project. The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew
Item Reviewed:Working with the WarmlyYours products and staff could not be easier! Products are perfect for the new construction projects.
Item Reviewed:I’m not a big account but Kerilyn treats as if I am. IMO she is a huge asset to the company. All my business with them has been exemplary and will always use them for all my projects!
Item Reviewed:Great customer service and support from Jenn. Knowledgeable understanding, and patient.
Item Reviewed: