Customer Reviews for 120V TempZone™ Electric Shower Floor Heating Kit 48ʺ x 48ʺ with pre-built Center Drain and nSpire Touch Thermostat
A responsive team, easy to work with…
I selected WarmlyYours from a host of competitors due to the woman-owned business and small business status. They offered better customer service throughout the installation process, from mechanicals, to setting the mesh under marble tiles. It went very smoothly and the heating system works.
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Great
Fixing strips are on the cheap side but were free and did the job. Heated floors are a wonderful addition to the house.
Item Reviewed:Toasty Feet :-)
We have just used our new shower for the first time and we are thrilled to have toasty feet when we step into this beautiful enclosure. This is the 3rd time we have installed your product and although I hope to never move again - I will be recommending your product to all my friends and family.
Item Reviewed:Excellent service
Initial phone call to the service department was not every helpful. But once I decided to just buy a new thermostat then the process was straight forward and the CS person was super helpful
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Fast delivery, Good product
The thermostat I wanted was delivered the same week I ordered it. The device is directly connected to the power line as opposed to lead wires from the device - like my previous one whose lead wires burnt out.
Item Reviewed:great care
Customer service was able to help with my problem, diagnose, and send a replacement without fuss. I appreciate getting an answer quickly!
Item Reviewed:Love the warmth
Was unsure but it was a small area and decided to proceed. No regrets what so ever. Love the warmth radiating from the tile floors! The installation was somewhat of a challenge for my inexperienced husband. But installed now….no looking back!
Item Reviewed:Best customer service!
We’ve purchased from WarmlyYours twice now and have been thrilled both times! The product is easy and intuitive to install and we love having warm floors. What really sets WarmlyYours apart is their outstanding customer service. They will help you select the right product and are extremely friendly and knowledgeable. 5 stars!
Item Reviewed:Great customer service
I needed a new thermostat for my heated floors in the kitchen. They helped me pick out the one I needed and even gave me a discounted price. Shipping was not real fast, but once I received it, the installation was a breeze and my floors are warm again. Customer service also followed up on the order a couple of times to make sure I was satisfied, which was impressive.
Item Reviewed:Warmly, Yours
I had a problem with an older model thermostat. I'm a DIY person so I called the tech support. It was refreshing to have a company with great support of their product and not just reading from a script. They actually know their product and how to help. Super great experience.
Item Reviewed:Great service
Great service
Item Reviewed:Thermostats.
Great thermostats great customer service always very helpful.
Item Reviewed:Warm Support—Even Beyond New Jersey
Thank you for all your help with my thermostats and my orders. Letting you know I won’t be in New Jersey anymore. I’m moving to a warmer climate with my daughter and her children. Thanks again for all your help.
Item Reviewed:Great Product
The company was easy to deal with, had great and responsive customer service. Just powered up the floor today. It sits under self levelling cement and floor tile and took a couple of hours to warm from 19C to 28C.
Item Reviewed:Product worked great and customer service was excellent!
Received the thermostat quickly and had a minor issue during install and when contacting support the gentleman I worked with was very knowledgable and quickly helped me understand my mistake in wiring up the thermostat. Everything works great now!
Item Reviewed:Superior customer service
Troy was very knowledgeable about their products and always follow up my orders with a confirmation email.
Item Reviewed:Easily installed to replace the original version
My original thermostat had quite working. WarmlyYours identified a simple replacement which was easy to install to replace the older thermostat and thus far the new thermostat has worked fine.
Item Reviewed:Over the top helpful.
Talked me through the installation and provided smart hints.
Item Reviewed:Great customer service
I was very impressed with the excellent service from the WarmlyYours representatives. The new thermostat solved my heated floor problem and the bathroom floor is heating as desired.
Item Reviewed:Great product - warmly yours !
I worked with WarmlyYours to address a problem with the heating of my tile floor. The entire process was easy and straight forward. Our outcome was excellent our floor is heating again!
Item Reviewed:Floor Heater Thermostat
I have had this floor heater for years and love it! Recently the thermostat went blank and I notified warmlyyours.com, sent them a picture of the device and received the new unit really fast. Great knowledgeable personnel and service all the way around.
Item Reviewed:Main heat source for small bathroom
I needed an easy heat source for a small bathroom, and chose in-floor heating from WarmlyYours. I have no experience with in floor heat, so I was very happy with the customer service I received, they were quick to answer my questions and I felt very 'looked after' with my purchase. I'm happy with my purchase, and it has been working great!
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True Customer Service
We purchased WarmlyYours radiant floor heating mat through a local tile store 13 years ago. The thermostat stopped working so we thought the floor heating mat also stopped working. I contacted WarmlyYours and decided to order a new thermostat hoping that was the problem with floor heating mat. We ordered the touch screen thermostat and had an electrician come to test the old thermostat and check the electrical connection to the floor heating mat. Turns out the problem was the thermostat. He installed the new touchscreen thermostat and waited to see if the floor heating mat started heating again and it did. I worked with two individuals at WarmlyYours, Hamid and another (unfortunately I don’t recall her name) individual. Hamid followed up to make sure everything was working properly before closing the customer support ticket assigned to my inquiry. It was great customer service and we had warm floors again during while the outside temperatures were in the teens.
Item Reviewed:Replaced our Thermostat
We recently had to replace the thermostat for our WarmlyYours sunroom floor. The heated floor was installed in 2012 and this is the first problem we have had. We were pretty sure it was the thermostat when the floor went cold and after a visit from our electrician, he confirmed it was the GFI in the thermostat. The replacement thermostat arrived quickly and we had the old thermostat replaced. We are so happy to have our heated floor back in operation and so thankful for WarmlyYours! We have never been sorry for having heated floors installed in our sunroom and remodeled bathroom. It's the BEST!! We can't thank you enough!
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Great Service and Great Product!
Order arrived very quickly and worked as expected. Sales rep was very helpful and friendly.
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