After ten years the thermostat for our floors stopped working. They offered me a deal on a better one. Received and installed within minutes. Working again. Thanks!!!
Item Reviewed:Good service and the thermostat works great.
Item Reviewed:All my experience with WarmlyYours products and customer service have been outstanding. I recently recommended them to my daughter and son-in-law for their heated floor solution.
Item Reviewed:When I renovated the first bathroom I installed a heated floor. Loved it so much she wanted the second bathroom to have the heated floor. One day I will have it in mine!
Item Reviewed:Thermostat replaced the original which was about 11 years old when it failed, and we couldn’t be happier with the new one. Very easy to use and works great.
Item Reviewed:Product is great. Thanks
Item Reviewed:We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement. Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.
Item Reviewed:New controller is installed and working perfectly. We have toasty warm kitchen floors again!! Appreciate the follow up. Gotta tell ya, am really impressed with the tech support I received and how fast I was able to get the replacement thermostat. You guys got it going on!! Thanks again
Item Reviewed:Justin really went out of his way to get me what I needed in a timely manner. Very patient and knowledgeable guy.
Item Reviewed:It took some patience and some good advice from the tech team but I was able to get the new thermostat installed and it is working perfectly.
Item Reviewed:It took a little while to get there, but with excellent help from the tech team and customer support I was able to get the new thermostat installed and working just fine! It’s so nice having a warm floor to step onto on these winter mornings!
Item Reviewed:the product was great, installation was easy, however i struggle to understand why the temperature cable that is required during installation is placed in the thermostat box. I installed my mat's then skim coated with thinset and placed the tile only to find out when my electrician arrived that i needed to install the temperature guage wire during installation. It was confusing as to why this was like this.
Item Reviewed:Easy to install and easier to use.
Item Reviewed:I love the floor heating from warmlyyours. It was easy to install, the thermostat is easy to handle and overall service from the sales team was excellent. Promptly responded when I had any questions. Lots of information was available over the internet. As well I liked the fact that a technical team send me an email asking me if I needed any help before I even started the project. Instruction how to install are clear and easy to read. I would have loved to give them a 5 star rating but can only give a 4 star as we were a little confused regarding the length of the cables we needed. The drawing and actual size did not match. But Troy and his team were eager and fast to fix the problem. We tried to figure out how much cable we need for each room but the instruction " how to figure it out was really difficult for myself and my contractor who deals mostly with Nuheat ( with them you get a cable/ squarefoot table to see how much you need. I know that it varies but it gives you a better idea ) My contractor loved the little gadget which was send with the order to check if the cable is properly connected. But I thought it was overkill to send me the same gadget for each room . One would have done it and we would have saved a little money and waste. We used an master electrician to connect the system to make sure everything is done in order. Overall I would highly recommend the product. So far so good it works like a charm and it seems to put out the heat we need to be toasty. Thanks WarmlyYours :)))))))))
Item Reviewed:Easy to program. Easy to read. And love the look!
Item Reviewed:Great attentive people
Item Reviewed:The complete drawing supplyed is complete and contained all information needed for the DIY installation that i made. The installation was easy and the material included in the kit fitted very well. This system was replacing another one and by instaling as per the recommandation the new system is more powerfull and heat-up more rapidely than the older one. They follow up after the installation, good service. Very good experience, i look forward to make another installation with this company
Item Reviewed:The product was very easy to install. If there is one glitch it is the electrical connection inside the mat. While the mat is only 1/8 inch which I love the connection is double that. I am doing the tiling tomorrow so we see if it has any bearing on the tile install. I will definitely use this product again.
Hi Brian, Thank you for the kind review. To address your concern, while the splice is thicker than the majority of the mat/wire, this thickness difference is typically balanced out by the mortar coverings and should not affect the final floor height level. If you are concerned it may present a height issue, then it is suggested to cut, or chip, a recessed notch in the floor. Please let me know how it goes. Julia Billen (Owner)
Good installation instructions. The full user manual must be downloaded, but it's a minor inconvenience.
Item Reviewed:Outstanding support every step of the way. Customized installation plan based on the floor plan I provided made the installation process a breeze. I received a note from the support team shortly after the product was delivered, but I never needed to reach out to them because it was all so well documented. I just installed the thermostat today, and it was easy to set up and use. Looking forward to some cool weather so I can really appreciate the warm bathroom floor.
Item Reviewed:Good product,easy to install. Termostats look great, easy to use.
Item Reviewed:Termostat looks good, easy to use
Item Reviewed:Once again very happy with the quality and ease of install of the in-floor heat mat by WarmlyYours
Mary is great and I have a lot of confidence in the product. I try to use it in every job...
Item Reviewed:keeps basement bathroom floor toasty.
Item Reviewed: