Thermostats and Power Relays Reviews
Great to Upgrade
We thoroughly enjoy our WarmlyYours bathroom floor heating system. We replaced an 11 year old WarmlyYours thermostat, side doors and buttons, that died with a new, touch screen model. Can't say enough about the new tech: intuitive, easy to use, and seemingly more efficient at controlling the floor heat. Only wish that the screen would auto-fade after 10-15 seconds. Even with the dimmer set as low as possible, electricity is being consumed, and room is light-polluted, when not needed.
John, thanks for your review. We love the nSprite Touch model as much as you do for it’s simplicity. The good news is that you can make the screen completely dark/off in a screensaver mode. Just go into Menu > User Settings > Screen Saver, choose the option “Screen off” and confirm your choice with a checkmark. This setting also minimizes energy consumption. I hope that helps! Julia Billen (Owner)
Good product
Good product,easy to install. Termostats look great, easy to use.
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Good product
Termostat looks good, easy to use
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Exceeds expectations
The materials and quality are equivalent to what I was getting from NuHeat and Laticrete, but the customer service, availability, and price make WarmlyYours the best choice by far.
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WarmlyYours-The name says it all
Outstanding! WarmlyYours.com has an excellent website. Qualified personnel assisted on the telephone. Ordering was easy and product arrived as promised. Installation instructions are excellent and the product is very easy to work with. The most important is - yes the floors are warm.
Item Reviewed:Works wonderfully
Having installed several WarmlyYours products in the rest of the house, we used it for our basement bathroom reno. With basement floors being cold, and having limited vents, the floor heat makes the bathroom cozy. Installation was easy.
Item Reviewed:Very easy process from placing the order to executing the installation.
Jennifer was very helpful in getting the product order for my specific project. The value add service is their engineering department will provide a custom layout of the radiant flooring for easy installation.
Item Reviewed:Excellent Product
Once again very happy with the quality and ease of install of the in-floor heat mat by WarmlyYours
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Like always great service
Like always great service
Item Reviewed:GREAT in every way!!
Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++
Item Reviewed:Mary is great and I have a lot of confidence in the product.
Mary is great and I have a lot of confidence in the product. I try to use it in every job...
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Warm Feet
Everything went well and according to the plan!!! Thank you for all the help.
Item Reviewed:Easy to install and excellent tech support
After many discussions with my Canadian Rep Pauline, who was very helpful in helping me find the right product, my heating rolls arrived within the week. My Environ Flex Roll was so easy to intall with all the website videos and the amazing Tech support. I originally thought I could install on a ceramic tile floor and then I read the instructions!! I phoned tech support and they actually answered my question! No COVID waiting and waiting and waiting, no "due to the high call volume...", they answerd the phone after three rings...and they had the answer to my question and it was Saturday!!! I am very impressed and highly reccomend the product and the service that comes with it.
Item Reviewed:Excellent customer service, very fair pricing and nice system
I was very hesitant at first to use this system because of past problems with other electric floor heat systems. But my sales rep Mary was exceptionally helpful and accessible by phone and email. She guided me and answered all my questions efficiently. She also helped me redesign the wiring layout quickly and effectively due to some changes in our layout. I'm very happy with this system and will definitely use the WarmlyYours Floor system again on my next project.
Item Reviewed:Wow, what a difference!
WarmlyYours provided the level of expertise, service and support that's expected, but rarely achieved in today's online environment. This product is incredible. We installed the heat mat a under a tile floor and the cold, chilly room was instantly transformed. Everything worked as advertised and expected. Jenn was an absolute pleasure to work with. Everything about the process (including the rapid order and delivery) was 'perfect'! I strongly recommend WarmlyYours! We will order more for other rooms.
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Heated bathroom floors
We love our WarmlyYours heated bathroom floors. We put them in 2 baths when we built and wish all our bathrooms had them. We always recommend them to any friends building or remodeling.
Item Reviewed:Simple replacement
Replacement for original thermostat (8 yrs) and it’s got a better interface obviously with touch screen. Certainly simpler configuration with its wizard setup. I like the capability to make one off adjustments in 2 touches. Screen saver is nice but just a bit more selection of what displayed in the screen saver would make just that much better.
Item Reviewed:Almost Five
The whole process was great start to finish. The only reason I couldn’t give the fifth star was because when I called after hours tech support I didn’t get an answer. A tech did call (days later, after the install) but too late.
Thank you for your review and I'll take the 4-stars!. We're sorry that you got disconnected while you were being transferred to our technicians. We called you the next day to follow up and answered your questions and apologize it was too late. We will continue fine-tune our after-hour service, with feedback like yours. - Julia Billen (Owner)
Three months after ordering the floor thermostat, our main fl
Three months after ordering the floor thermostat , an older room that we had floor bathroom's thermostat finally died. Since we ordered the same brand, WarmlyYours, it was extremely easy as a non-electrician to follow directions and take one wire at a time off of the old and onto the new. Didn't get zapped. Turned the power on and programmed it. Works like a charm.
Item Reviewed:Self-designed
Our specific needs were met via (both) email and conversational assistance. Our recent purchase was the second time we choose “WarmlyYours”...and (once again) we’re glad we did.
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Heated master bath floor
Great experience from designing it to receiving the materials. Installation wasn't all that difficult but some of the directions were a little confusing. Overall the floor is warm and wonderful!!
Item Reviewed:Great support
The support from engineering/technical and sales was over and beyond. Great product and look forward to using this winter. I had an excellent licensed electrician and tile person that contributed to my experience. Thank you for promptly answering my questions/concerns.
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fault-free design
simple to install and use at a good price
Item Reviewed:WarmlyYours is the recommended flagship for customer service
There are so many companies who do OK for customer service, but WarmlyYours goes above and beyond the traditional found today. Their products are great and customizable, warranty very honourable, shipping has many options for price and speed. Been my "go to" floor heating company for 4+ years
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