It works as described. However, it was quite a task to get the faceplate on. Something that you should address. Ms Jennifer Melus, was very helpful when I had to order the control box and plate. It should have been included?
We apologize Anthony that your timer was not included in the box that you purchased from Overstock. I'm happy Jennifer was able to get that to you quickly and offer you a discount coupon for your next order. We truly appreciate your feedback and your business. - Julia Billen (Owner)
This company is great bought a towel heater 5 years ago from Costco and but have not yet opened the box, my reno were postponed. The box was missing a part and when i called their customer service they handle the situation quickly. THIS IS A WOW for me. great product and service. thanks
Item Reviewed:My experience was great dealing with WarmlyYours. Very knowledgeable and friendly.
Item Reviewed:This is the second purchase from WarmlyYours - different home. The first purchase was a hard wired one. The problem was that the timer display stopped working and I did not want to buy and install another one. This one is a plug in. I attached it to a 24 hour timer and I am happy. The first one is about ten years old and working great except for the timer. I just keep it on 24/7.
Item Reviewed:Very helpful on the phone. They found the parts I needed and I received them quickly.
Item Reviewed:Excellent product and works as advertised. Definitely would recommend this warmer
Item Reviewed:The Ibiza towel warmer is a perfect fit for our small bathroom. At some point we will remodel and have an installed one but to have a free-standing option that plugs-in is fantastic. We appreciate the auto-shutoff so we don't worry about overheating or fire danger. It is a bit smaller than I thought but if I had measured it, I would have known.
Item Reviewed:The only improvement that I can think of would be to lengthen the lead from the towel warmer. I had to extend mine about 6”, because of the installation location.
Item Reviewed:Great towel warmer and I even have it plugged into a Phillips Hue smart plug to turn on and off at different times of the day
Item Reviewed:Very helpful in ensuring the replacement towel rack fit the old mounting fixtures. Some modification required as direct wire unit not available only plug in cord. Pricing discount for replacement very generous.
Item Reviewed:The rack was exactly as described, well packaged for shipment & it arrived undamaged. My electrician installed it, and it works great. Based on my experience, I’d definitely recommend WarmlyYours.
Item Reviewed:Installed and using the Ember Flex Radiant Panel Heater- White - 500W - 35” x 24”. Panel install was easy but programming the Leviton Digital Timer Switch is a challenge. For us it's critical to have the panel on a timer of some sort because it not temperature controlled (either on or off) and consumes 500w of electricity when on or about $2/day.
Item Reviewed:I ordered a replacement Heated Towel Rack as my original one had quite working. The ordering desk made sure the rack I was ordering would fit the old racks mounts so very little modification required to install. Works great and the whole process was painless. Third ordering experience with WarmlyYours and very satisfied with on all counts.
Item Reviewed:Great Customer Service, quick delivery, very clear instructions on removing and replacing the switch. And follow up to see that I was satisfied with the switch. I am happy with the warm towels.
Item Reviewed:When I recommend towel warmers to friends and family, I warn them that once you've had a warm towel out of the shower, there's no going back. I was without mine for a few weeks and it seemed like ordinary towels were now unusually cold and used towels never seemed to dry. I actually drove to the WarmlyYours warehouse to get my new towel warmer faster (and also to save shipping and see if they had an old model in stock that matched my previous towel warmer.) They were extremely helpful and friendly - even going so far as to pull the replacement out of the box and test it in front of me. The same goes for the customer support I've received all along from them. It is five star. Which is why I insisted on a WarmlyYours replacement when my old towel warmer gave out. (Likely caused by the my original installer using the wrong type switch. My only complaint being that I wish I could control the temperature of the towel bar beyond on or off. It does seem to burn my towels and eventually wear them out, I've attached several pictures, but a warm towel is worth the cost of buying new towels each year.) In summary, warm bath towels are a game changer, and with WarmlyYours you get quality American customer support.
Item Reviewed:Towel warmer comes packaged well, detailed instructions, and the fastening method to wall is good and strong. I misplaced the hardware pack and contacted WarmlyYours for a replacement. I didn't respond to their initial calls to assist, but they persisted and really made sure that I got what I needed, and at a very fair price.
Item Reviewed:Absolutely the best towel warmer we’ve ever owned! The quality, material of construction & workmanship is first class and it looks & functions perfectly.
Item Reviewed:Drying off with a warm towel is nothing short of luxurious.
Item Reviewed:WarmlyYours has been our go-to product for the best towel warmers! Other products we have tried were no where near the quality of WarmlyYours. The materials used, the workmanship/finishes, and even the appropriate bar spacing make them the only product I would use. Our careers have taken us to several locations over the years and we have installed their towel warmers in our last 4 homes. We appreciate the great quality and excellent customer service. We currently have 2 of the Riviera warmers hard wired with timers. Living in sunny, but humid Florida, the warmers ensure the towel stays dry between washings. They are also a great place to dry swimwear and delicates. In the cooler climates, it was always great to get out of the shower to a warm and cozy towel. I highly recommend WarmlyYours products.
Item Reviewed:Ordered one day and picked up the next day. No waiting. Troy is a real pleasure to work with. He followed up the next day to ensure everything was going well. Great company and product.
Item Reviewed:The WarmlyYours team were quick to troubleshoot and resolve the issue with my towel warmer. It's great to know that even though the towel warmer is over 10 years old, support for it was readily available, free of charge.
Item Reviewed:Our towel warmer and the timer have been a wonderful purchase. Great customer service as well!
Item Reviewed:My order was professionally received and the towel warmer arrived within four days. It works wonderfully and we enjoy warm towels every morning.
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