Customer Reviews

Great product

Easy communications and great delivery


Lbc I. | Lindenhurst, IL
August 26, 2025

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Enjoying warm towels!

We were very happy with our ordering experience with WarmlyYours. Order arrived on time and follow up was appreciated.


Martin C. | Chemainus, BC
August 16, 2025

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Warm for your feet

The system installation was fairly straightforward. Good directions.


Philip M. | Sunriver, OR
August 11, 2025

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Easy to install

Great product. This is the 3rd one we purchased. Works great!


Jeffrey B. | Amelia, OH
July 23, 2025

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Switch for towel warmer

Great tech support and fast shipping. Works great!


John D. | Mahopac, NY
August 03, 2025

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Replacement

Do replacement thermostat worked as expected. His support for installed was awesome. Thank you team.


Kim H. | Thornton, WA
July 13, 2025

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Replaced 7 year old thermostat & working reliably

Replaced 7 year old thermostat & working reliably


Susan L. | Rochester, NY
June 18, 2025

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Thank you and great Support

My thermostat went out, I called for help and assistance and wow I was taken care of.


Mike M. | Providence, UT
June 17, 2025

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Quick delivery

Excellent service, fast delivery,very good after sale service


Jean T. | Brossard, QC
June 03, 2025

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Warm and cozy

The product looks great on our bathroom wall and does an excellent job of both warming the room and drying our towels.


Filip M. | Long Beach, CA
July 11, 2025

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Jennifer was awesome

Great to deal with! Made everything super easy and transparent and easy to understand.


Mike C. | Basalt, CO
June 17, 2025

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Excellent

Excellent product and service!


Donna F. | Parsippany, NJ
June 17, 2025

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The installation couldn't have been any easier

In my opinion WarmlyYours has perfected the process of designing and installing a radiant floor heating system. My brother-in-law has been a general contractor for 35+ years and he recommended purchasing a radiant flooring system from WarmlyYours when he heard my son and daughter-in-law wanted to install one in a bathroom I'm renovating for them. This was the first time I installed a radiant floor system and WarmlyYours made it so easy by providing the design / layout drawing, the right materials needed to install it, concise installation instructions and a 24/7 technical support hotline if needed. Cost for the material was reasonable. Looking back I wish I installed a similar system on a couple other bathroom reno's I did.


Joe K. | Exeter, NH
June 01, 2025

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A responsive team, easy to work with…

I selected WarmlyYours from a host of competitors due to the woman-owned business and small business status. They offered better customer service throughout the installation process, from mechanicals, to setting the mesh under marble tiles. It went very smoothly and the heating system works.


Anonymous | Arlington, VA
May 21, 2025

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Great

Fixing strips are on the cheap side but were free and did the job. Heated floors are a wonderful addition to the house.


Anonymous | Chateauguay, QC
May 11, 2025

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We love it; and love the customer service

When I went to install, I notice the wires were worn. No issues contacting customer service. I really appreciate being able to talk to a human and not AI. After sending them pictures, they sent me a new unit asap. The installation worked well and the unit works great. I did not want to leave unit on the whole time, so I purchased a timer switch with a 4 hour and 2 hour delay off of Amazon. This towel warmer works great!!!!


Keith G. | St. Johns, FL
June 13, 2025

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Not a Luxury But a Necessity

Love, love, love my towel dryer. (Bought 2 but only one installed so far.) I had one at my previous house but the buyers insisted I leave it and I wasn’t happy. Looked at over the Internet to find one like it and WarmlyYours came closest. Do yourself a favor and get one of their towel dryers.


Anonymous | Newport, OR
May 27, 2025

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Lovely, sleek system

Easy to install the new control panel/… very happy!


Anonymous | New Canaan, CT
June 10, 2025

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Easy installation. Set-up a little more challenging.

Installation was easy. We did have some initial problems with pairing the thermostat with my iPhone, however. After talking with tech support, I was advised to attempt the pairing process multiple times. Eventually the pairing was successful. Although a bit frustrating, we were finally able to program the thermostat successfully and it is working fine.

Response from WarmlyYours:

Thank you for your review. The issue that you are referring to stemmed from a security setup quirk present on IOS devices. Now that we have learned how to configure the bluetooth settings in iPhones, this situation has been resolved and the setup can be done very quickly and easily. - Scott, Technical Support Manager.


Carol L. | O'fallon, IL
June 09, 2025

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Works well - thanks!

Works well - thanks!


Anonymous | Appleton, WI
May 28, 2025

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Excellent Customer Service

I called WarmlyYours with an issue regarding my heated floor. They quickly determined my 15-year-old thermostat was no longer working, sent one to me within a week and gave me the contact information of someone who could install it. My floor is up and running!


Laura H. | Santa Monica, CA
May 22, 2025

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Will remain a loyal customer

I bought the updated thermostat to replace the old one that was no longer working in my customer's home. Their videos helped me diagnose the problem. The install was super straight forward. Their customer service is legit. I don't have heated floors in my home, but am putting them in my bathroom later this year. I will for sure use the WarmlyYours system, no question.


Kevin B. | Norton Shores, MI
May 12, 2025

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BEST purchase EVER!

Installed in kids bathroom- Love that the unit is compact yet stylish. Works VERY well- towels are toasty warm!


Lacey P. | Woodland, CA
June 04, 2025

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Great

Great product, everything as expected


Anonymous | Graham, TX
May 24, 2025

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