UDG4-4999-WY reviewed by Tracee K. of Doylestown, PA
Excellent customer service
I found this company by accident when researching on YouTube because I suspected that my heated flooring went bad. After ordering what I thought was the same thermometer on Amazon, it atill didn’t fix the problem. Turns out I had the original owners manual and discovered WarmlyYours was the original sellers of my floor system, so I called them. They were amazing and even able to FaceTime with me to show me how to use an ohm meter. Turns out it was just the thermostat that went bad. I purchased a new upgraded model which was promptly shipped. There were several emails and phone calls back-and-forth with excellent “how-to” videos that walked me right through the process. I would use this company again in a heartbeat. It’s very difficult to find good customer service these days but WarmlyYours understands how to help their customers in every way.
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