We recently had to replace the thermostat for our WarmlyYours sunroom floor. The heated floor was installed in 2012 and this is the first problem we have had. We were pretty sure it was the thermostat when the floor went cold and after a visit from our electrician, he confirmed it was the GFI in the thermostat. The replacement thermostat arrived quickly and we had the old thermostat replaced. We are so happy to have our heated floor back in operation and so thankful for WarmlyYours! We have never been sorry for having heated floors installed in our sunroom and remodeled bathroom. It's the BEST!! We can't thank you enough!
The tech was very helpful with walking me thru the installation.
Order arrived very quickly and worked as expected. Sales rep was very helpful and friendly.
Easy to install, love the new thermostat. Works really well
Materials that I received were good and on time and in the end it worked.
everyone at WarmlyYours is helpful and efficient and a great product too!
I’ve purchased multiple times and every time was a great experience.
Awesome product! Zero accumulation on our front ramp! Dry 2 hours after the snow stopped!
Towel Warmer is a good product. The materials are very high quality.
The customer service was a fantastic experience.
The parts were all sent, and their tech support was outstanding. They are patientand care about there products/
they worked fast with submittals and plans good customer service
The nSpire Touch WiFi and Touch Thermostat are significant upgrades from the original model we had. Its larger display and user-friendly programming make it much easier to operate. Unlike the previous version, where adjusting the time of day was a struggle, this new thermostat is straightforward and efficient. Additionally, the customer service team is knowledgeable and genuinely helpful. It was a good experience.
Upon realizing my floors were no longer warm and considering the prospect of tearing all my floors up or selling my house, I was able to call the Customer support line at 8am and Was connected with Anatoliy Isayenko. He walked me through how we troubleshoot the matter when the floors no longer heat up. He kept me cool in an anxious situation. Once the troubleshooting was completed, he was able to coordinate an email to purchase a new thermostat. Buying a new device was absolutely a bummer given that the one that was installed was only about 5 yrs old, but buying the thermostat rather than rip up my floors was satisfactory. In a couple of days, the New thermostat arrived and I was able to install. The floors work perfectly as they should and I am very pleased with the outcome.
Fairly priced system, easy to install and setup. Staff is very friendly, knowledgeable and easy to get on the phone for questions about the system or pricing for another system. We will be working with WarmlyYours for all of our heated driveway and sidewalks projects from now on.
The system cane out just like I expected. It took some tweaking to get there, but overall I am pleased with the final design and more importantly, the good results.
It took a while to write this review as we ordered it months before our new home was built. We wanted a towel warmer that fit within a relatively narrow wall space and would serve to both warm up our towels plus help dry them post-shower. I also particularly like the look of the hotel/shelf style. At less than 20" wide, the polished stainless-steel Summit model is a perfect fit and looks great - streamlined and contemporary (we opted for the hard-wire installation). This is a solid, high quality product; the finish is impeccable and the design is simple and elegant. The integrated power switch is is subtle and easy to use although the LED light is not really noticeable at all. It is roomy enough for two large bath towels (positive it could handle more though) and the top shelf is perfect for storing the floor mat. It is quick to heat up and does get very warm so does exactly what we hoped - cozy warm towel to dry off and quick to dispel post-shower dampness from the towels and mat. We are entirely happy with this purchase and would definitely recommend WarmlyYours.
We had the pleasure of working with WarmlyYours for the first time, and it was a fantastic experience. Pauline, our sales representative, was incredibly helpful and always available to answer our questions and guide us toward the best product for our needs. She introduced us to their new TempZone Floor Heating Ruler Cable, which was a great choice. The engineering team’s plans were clear and easy to follow, and the product itself was simple to work with. Since WarmlyYours is local to our project, picking up the materials at their warehouse was a smooth and convenient process, with Fred providing excellent service and being thorough in every step. The entire team at WarmlyYours is wonderful, and we’re looking forward to using them again on our next project!
My contractor was happy with the ease of the installation. We have just started using them with the colder weather, feels great but our mistake is to put under vinyl floors even though they are good for heated floors. The heating sensation is far from the one from under ceramic. Takes nothing away from this product.
Jennifer is a great sales rep and love the product.Service is fantastic.
Hello Pauline, sorry for delay. We are enjoying the new towel rail tremendously as the temperatures here have started to drop significantly. The towel rail takes the edge off that drop.
This is our second towel warmer from WarmlyYours. Love it.
Very Good Communication, Quick Delivery, Great Product, excellent communication.Will do business again.