Customer Reviews

Circuit check worked fine

Circuit check worked fine. I found it reletively easy to hot glue the mat down as well as a few "free-form" areas. I buried the heat mat using one coat of mortar and "orange waffle" poly tile seperation mat (by others). The heat cable is pretty tuff so I thought it was pretty easy to cover with mortar w/o damaging it.

Item Reviewed:
Norman H. | LAKE FOREST PARK, WA
April 13, 2010

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DIY installation with warmlyyours plans

I installed this myself by carefully following the supplied instructions. I'd say my floor area shape was more complex than most but instructions were good & exact. I used the hot glue on my plywood subfloor. I buried the heat mat under one coat of mortar and the orange tile seperation poly mat (made by others). Then layed my floor tile over that the next day. Even though only half the floor is heated there are no cracks in any of the grout joints. Warmly was quick to answer any questions I had. Good Customer Svc. for sure.

Item Reviewed:
Norm H. | Lk Forest Park, WA
April 13, 2010

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Wonderful product only problem is design

wonderful product only problem is design you layed out for us leaves cold spots on the ceramic tile floor in the spots where there are no heating wires. Had this been accounted for at design time I would have asked for a design that had extra grid on all areasof the floor that are walked on.

Response from WarmlyYours:

We can easily help with that! Send us a plan with the right dimensions and we provide a custom installation plan for every job, at no cost. This plan will show your exact coverage to make sure you don't get cold spots.

Item Reviewed:
Thomas C. | Lindenhurst, NY
April 12, 2010

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Excellent product!

excellent product! despite extreemly snowy winter in new york I never had to shovel the entry way, nor did i slip on any ice. thank you for a great product. one recommendation: that you produce a model for those of us who already have a gfci outlet outside so that we can leave the mat plugged in and just use a switch to energize the outlet,this would eliminate the need to go out in the cold to press the reset button on the mat's integrel gfci to turn it on when bad weather is expected.

Item Reviewed:
HeatTrak Entryway Heater 24in x 3ft 120v

Thomas C. | Lindenhurst, NY
April 12, 2010

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Wow! These are great!!!

Wow! These are great!!!

Item Reviewed:
Christine F. | Emigrant, MT
April 11, 2010

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4th bathroom with WarmlyYours heated floors

This is the 4th bathroom I have installed WarmlyYours heated flooring in. In all cases the product has been great and we love it. Paul

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Paul G. | Plymouth, MA
April 06, 2010

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One of the 3 mats is not working

Of the 3 treads I recieved, 2 of them werked well. The 3rd one worked for about a week and stopped working. I found a black scorch mark on the step, under the tread where the connection was made. After that the GFI would not stay set. I think there must have been a defect in the tread or the connector. I have yet to contact the company about this issue as it is spring and it not needed.

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Response from WarmlyYours:

Hi Steve, Sorry about the issue and thanks for the feedback. We have just followed-up with contact information to arrange for a return.

Item Reviewed:
HeatTrak Stairway Heater 11in x 31in 120v

Steve R. | Somerset, NJ
April 05, 2010

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Shower mirror

I use it behind a shower mirror. Does not seem to take away the mist as well as I thought it would. Maybe it has to be on for a longer period of before getting in?

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Ron R. | CARBONDALE, CO
April 05, 2010

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circuit check made it real easy

circuit check made it real easy to ensure you didn't have problems with the wiring before you layed the tile ... and again after all remodeling was complete to make sure I didn't jiggle the wiring in the box.

Item Reviewed:
Michael S. | TULSA, OK
April 05, 2010

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Can't say enough about it

So awesome waking up in the morning during the winter months, heading into the bathroom and having a toasty warm tile floor. You product works wonderful. I can't say enough good about it.

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Michael S. | TULSA, OK
April 05, 2010

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Love the product but takes time to heat the room

love the product a nice even heat my only complaint would be that it takes a while to heat the room ( it is in the basement so this is understadable )

Response from WarmlyYours:

hi John, we have just edited our Environ II page to add more information about insulation to increase floor warm-up time. When designing projects for customers, we recommend cork for installations over cold slabs. Thanks for your helpful comments!

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

John C. | holtsville, ny
April 05, 2010

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Batteries have limited life

Once I learned that the batteries in the circuit checker had a very limited life I realized I should not have left it on during complete install. Better to just stop and test along the way. Got a false reading at end. I realize a better checker is avail but more money. Maybe bold print instructions about battery life or some such.

Item Reviewed:
David H. | Gold Hill, OR
April 05, 2010

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Great stepping out of the shower on a warm floor

System has been up and running smoothly for 4 months now. The install went well except for the thermostat sensor and two lead-in heating element wires which elevated the floor tiles due to their thickness. Programmable thermostat functions well and is a necessity to manage electric costs. I had to install a cork underlayment because of the concrete flooring. This should be indictaed in the instructions otherwise the desired temperature will not be attained. Overall this is agreat product and folks around here are not aware of the availability of radiant electric floor heating. Being that this was installed into a basement bathroom its a pleasure to step onto a warm floor pre and post shower.

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John B. | Huntington Station, NY
April 05, 2010

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Easy to install and works great but control hard to read/see

The tempzone roll was easy to install and with the Ditra system combined, the installation was done in a single day. The problem I have is with the temperature control unit. It is hard to read and does not light up (background lit) when adjusting the time/zones or setting temperature. I find this to be a problem with my Age in Place customers who have difficulty seeing and pushing buttons (60+ years of age).

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Michael C. | ANNANDALE, VA
April 05, 2010

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Fantastic customer support, easy to install, would use self-leveling cement next time

The system was very easy to install and it works very well. The customer support was fantastic. My only challenge was during the install, I found it very had to build up a thick enough layer of thin set to cover the heating element, the next time I install a system, I will use the self leveling compound, even though it will be more work.

Item Reviewed:
Jerry C. | Cranberry, PA
April 05, 2010

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Works great.

The 6 pads we've ordered have worked out great for us! No problems so far!

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Michael C. | Vancouver, BC
April 04, 2010

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Circuit check and ohm meter

I ordered the honeywell circuit check and opted to use an ohm meter instead.

Response from WarmlyYours:

Thanks for the feedback. You should use both circuit check and ohm meter. The circuit check controls the system at all time during the installation. The ohm meter is a more precise check done only 2-3 times during the install.

Item Reviewed:
Linda H. | Eagan, MN
April 04, 2010

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5-star for ordering, installing and getting support

There was never a doubt that we were going to install infloor heat in our cabin bathroom. The cost, ez instructions and knowing there was technical support made purchasing from WarmlyYours a no-brainer. I would give the process of ordering, ease of installation and performance 5 star rating.

Item Reviewed:
Linda H. | Eagan, MN
April 04, 2010

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Contractor found it easy to install

I ordered the Smartstat with my radiant floor mats. The unit works great. My contractor/electrician found it easy to install and was quite impressed with the whole system. The only complaint he had was the temperature sensor was only mentioned in the step by step thermostat installation instructions. By the time he read it the carpet had already been installed and we could no longer attach the sensor. The ambient heat method works perfectly well however so no harm done.

Item Reviewed:
Thermostat SmartStat GFCI 15mA & Sen 240V

Jeanne C. | Chicago, IL
April 04, 2010

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Great heating product for basement

I was in the process of remodeling my basement and wanted supplemental heat. I researched radiant floor heat and found the Environ II to be perfect for my needs. Its the only one I found to work under carpet without having to build a sub floor (thus making the space between the ceiling and the floor shorter) for hot water pipes. The mats were super easy to install and work fantastic. I could have probably have saved some money on the ductwork for my central heat and used this as the only heat source but I found your website too late. There's nothing like a warm floor!!!

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Jeanne C. | Chicago, IL
April 04, 2010

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Works well but some issues with the plugs

It worked well, but I had a frustrating time arranging to plug it in. The outlet is nearby, but has a lift-up lid that protects it when not in use. The huge box attached to the plug made it impossible to plug in, as the three prong plug is oriented badly for the space. I eventually got an extension cord meant to be used indoors for an air conditioner to link it to the outlet. All winter there was a huge tangle of cords and plugs exposed to the rain. I'm sure you can do better.

Customer review image Item Reviewed:
HeatTrak Stairway Heater 11in x 31in 120v

Anne L. | Toronto, ON
April 04, 2010

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Worked well

It worked well the once or twice I used it this unusually ice-free winter. I liked that it was easy to plug into the electrical outlet.

Item Reviewed:
HeatTrak Entryway Heater 24in x 3ft 120v

Anne L. | Toronto, ON
April 04, 2010

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Easy to install

Easy to install, went from bare floor to a finished tile instalation in 4 days

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Vernon J. | WICHITA, KS
April 04, 2010

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Love my bathroom floor.

I just love my bathroom floor. Please be sure to WATCH your installer when they put down the flooring. I had my design like I wanted it and the contractor started just putting it down with no concern about the pattern. I caught and corrected most of it, however, the floor beside my toilet is warm and the floor under my make-up table isn't! We just love to walk into the bath on a cold morning. My dog seems to like it there also. I appreciate the help I got from WarmlyYours.

Item Reviewed:
Janet G. | Hustonville, KY
April 03, 2010

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