Customer Reviews
4th heating unit I've installed
This is at least the 4th heating unit I've installed. This one was set under Schluter Ditra. No problems. I do use 14G thhn wire to make a sceed in areas not covered by the heat mat so keeping the thinset level is easier.
My customer rave about this system
My customer rave about this system
Installation a little more difficult than anticipated
Installation was a little more difficult than anticipated, I thought that the panels would be precut. But the end result was fine, we like the floor and I will purchase another one for our second bathroom later this year.
Great product !! Easy to install, operates fantastically !
Great product !! Easy to install, operates fantastically !
Issues with installation
This was installed & it has never worked. We took out the transformer & was told we needed to abandon the shower if it's not hooked up to the transformer as it was all wired together when the tile man covered the dam. There is no other way to make it work it seems - $1K down the drain. We are looking into going back to SunTouch or hydronic for the next big project with 7 bathrooms. Not good product advertising for the design trade if it's that difficult to fix. I've also used this product on two other jobs - one of which the electrician refused to place in the shower so there was additional mat left. The other one - we had to replace the control already.
Mats installed but not yet energized
Believe it or not the mats are finally installed in the floor tile but are still to be energized. This project has gone on longer than anticipated but it has also expanded. I'm confident that your product will work as well as all of the other materials that I've gotten from you. If I have a problem I'll be sure to check with you but I'm sure it will be fine and give me years of comfort.
Good product, documenation - 2 systems installed
I am giving a 5 star rating because the product is good and the overall documentation was good. The only thing I could not find was the factory resistance measurements. This is the second system I installed and it seemed to go quicker.
DIY installation with warmlyyours plans
I installed this myself by carefully following the supplied instructions. I'd say my floor area shape was more complex than most but instructions were good & exact. I used the hot glue on my plywood subfloor. I buried the heat mat under one coat of mortar and the orange tile seperation poly mat (made by others). Then layed my floor tile over that the next day. Even though only half the floor is heated there are no cracks in any of the grout joints. Warmly was quick to answer any questions I had. Good Customer Svc. for sure.
Wonderful product only problem is design
wonderful product only problem is design you layed out for us leaves cold spots on the ceramic tile floor in the spots where there are no heating wires. Had this been accounted for at design time I would have asked for a design that had extra grid on all areasof the floor that are walked on.
We can easily help with that! Send us a plan with the right dimensions and we provide a custom installation plan for every job, at no cost. This plan will show your exact coverage to make sure you don't get cold spots.
4th bathroom with WarmlyYours heated floors
This is the 4th bathroom I have installed WarmlyYours heated flooring in. In all cases the product has been great and we love it. Paul
Meets expectations, excellent job at warming towels
The towel warmer has met our expectations and does an excellent job of warming and drying our towels. My only criticism would be that we would have benefited from more practical information with the warmer, such as ideal number of towels, configuration of towels, number of hours of use in a day reasonable with the unit, etc.
Works fine
The product works fine, but you were out of almost all sizes and I had to install 5 panels except one or two. Installation was more difficult and tedious.
Working beautifully
Working beautifully - previous unit was defective but system working perfectly again after replacement. Thanks
My customer is so happy
My customer is so happy. A medical problem left her with poor circulation in her legs.She is no longer cold all the time, and is quite comfortable. Thank You
By far the best thermostat out there
By far the best thermostat out there for electric radiant heat. Has all the options and looks the best.
Excellent product!
excellent product! despite extreemly snowy winter in new york I never had to shovel the entry way, nor did i slip on any ice. thank you for a great product. one recommendation: that you produce a model for those of us who already have a gfci outlet outside so that we can leave the mat plugged in and just use a switch to energize the outlet,this would eliminate the need to go out in the cold to press the reset button on the mat's integrel gfci to turn it on when bad weather is expected.
One of the 3 mats is not working
Of the 3 treads I recieved, 2 of them werked well. The 3rd one worked for about a week and stopped working. I found a black scorch mark on the step, under the tread where the connection was made. After that the GFI would not stay set. I think there must have been a defect in the tread or the connector. I have yet to contact the company about this issue as it is spring and it not needed.
Hi Steve, Sorry about the issue and thanks for the feedback. We have just followed-up with contact information to arrange for a return.
A litte hard to figure out but works great
I had a little difficulty using it, but once I figured it out. It was a great tool to make sure my installation was fully functional before I set the tile....Great Product
gives us piece of mind. great idea.
gives us piece of mind. great idea.
Quick response time, follow-up and shipping
As always your response time and follow up along with quick shipping are commendable. Thanks to Dan R. for being so curtious. Thanks, Mark Edenburn
Circuit check worked fine
Circuit check worked fine. I found it reletively easy to hot glue the mat down as well as a few "free-form" areas. I buried the heat mat using one coat of mortar and "orange waffle" poly tile seperation mat (by others). The heat cable is pretty tuff so I thought it was pretty easy to cover with mortar w/o damaging it.
