Thermostats and Power Relays Reviews
Exceptional
I'm a small residential contractor. I've used WarmlyYours floor heating systems on at least 8 projects. I've used both the mats and the coiled wire. The product is great as is the value. Customer service is exceptional. The same holds true for technical support. As is the case with most projects, things don't always go as planned. When I have a problem, whether it's the vendors product or I am at fault, there is nothing more important than receiving prompt and qualified customer support to resolve the issue. I'm talking about the kind of customer support with no finger-pointing, kind of customer support that's geared to fix the problem. That's what I have received from WarmlyYours. Specifically I had to go out Chad Baker. He's been responsive in every respect!
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Easier for the end user
New touch screen makes it easier for the end user
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Would totally recommend it!
The process of ordering a customized heated flood pad and thermostat was simple and the price was great. I would totally recommend it!
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I have used this brand for a long time...
`Extremely fast turn around time, from concept to arrival. The diagram is easy to understand and makes for a fast, smooth installation. No guess work to making the mat come out right on the floor. I have used this brand for a long time and will continue to in the future.
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Customer loved it
Customer loved it, now they want to update the other two they have installed.
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Easiest to Use Thermostat That I Have Ever Used.
Really easy to use and set up. Love my new warm floors and Wi-Fi thermostat. The easiest to use floor thermostat that I have ever used.
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Very nice
Very nice and relatively easy to program.
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Easier
Much easier to operate than the old model.
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Much less complicated
Much less complicated than the old ones.
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I already gave an extensive review (it was published on your
I already gave an extensive review (it was published on your "Share Your Story" page). Do you want me to provide further thoughts? -Steve
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Working perfectly!
Thank you...working perfectly!
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We love our heated floor
We replaced the thermostat and got our heated floor system going again. It was very easy to change and to program. We love our heated floor and can't believe we did without it for a while. The whole basement feels very nice and our dog is really happy! Thank you WarmlyYours for your excellent customer service and product choices!
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Change in flooring
Because of a change in flooring that was not rated for 'under floor heating' the above thermostat was not used. The previous purchase of controller and under floor heating gets a 6.
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A snap to program
All the elements for the successful installation were enclosed in the kit. Very user friendly and straight forward. The SmartStart Thermostat is a snap to program and provides great flexibility in conforming to our lifestyle. If you can program you HVAC thermostat or Nest, you're golden. Great sales team and tech organization. Called a couple times, they were great. Thanks
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Did the job as expected.
Did the job as expected.
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Informative
I haven’t tried to program the thermostat yet. I have just set the temperature and turned it on and off. I like the informational features, I do find them informative.
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Love the warm floors
Works fine. Love the warm floors, year 'round!! John.
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All is well
Made several calls trying to troubleshoot old unit and everyone was helpful. I installed new unit sent to me and all is well. Thank you.
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Easy to work with
Nice program pretty easy to work with.
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Outstanding!!
Very happy with our purchase. Your service is outstanding!!
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Works great.
Unit was delivered promptly and works great.
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Warm Toasty Floor
We have loved our warm floor in our bathroom for 6-1/2 years. When the circuit breaker trip switch stopped working, we called WarmlyYours (I had all my info from our bathroom remodel) and they determined we needed a new thermostat. Our floor sensor still worked fine and all we needed was the thermostat replaced. I was impressed by the customer service of the company and the speed in which they got our new thermostat out for us. Our electrician was able to install quickly and we were able to again enjoy our warm toasty floor!
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Easy to install, easy to use.
Easy to install, easy to use.
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The thermostat worked fine for 5 1/2 year and then broke.
The thermostat worked fine for 5 1/2 year and then broke. The thermostat indicated a GFI - OH NO! After testing the wires (fortunately I kept the initial readings) it looked the same, so I called customer service. They were very helpful, saying it was most likely the thermostat - "a common problem at this age (5 1/2 yrs - really?). I was initially skeptical but when they offered to split the cost, I ordered it, installed it and YEAH, my floor had heat again. The web site should list this as problem and offer replacements at cost. 5 1/2 years is way too short of a lifespan for a thermostat.
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