TempZone™ Flex Rolls Reviews
Almost Five
The whole process was great start to finish. The only reason I couldn’t give the fifth star was because when I called after hours tech support I didn’t get an answer. A tech did call (days later, after the install) but too late.
Thank you for your review and I'll take the 4-stars!. We're sorry that you got disconnected while you were being transferred to our technicians. We called you the next day to follow up and answered your questions and apologize it was too late. We will continue fine-tune our after-hour service, with feedback like yours. - Julia Billen (Owner)
Very Professional Team
A very professional team. They always reply to your email very fast and answer all your questions. They also provide you an installation plan with details. We install the product for the client and it’s working well.
Item Reviewed:Great support
The support from engineering/technical and sales was over and beyond. Great product and look forward to using this winter. I had an excellent licensed electrician and tile person that contributed to my experience. Thank you for promptly answering my questions/concerns.
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Great product and excellent customer services!
I enjoy dealing with Mary who helped me to choose the right product for the project I engaged her on. Excellent customer service and she went the extra mile to ensure I got all of what I needed to complete the project. Product perfect for my needs...
Item Reviewed:Great product, easy to install, just follow the map they give
Great product, easy to install, just follow the map they give you. Also do not forget to Install the temp sensor included with your thermostat.
Item Reviewed:Great product great price
Pedro was great to work with even though we went back and forth with layout changes due to my little working knowledge of their product but everything turned out fine, I’m real pleased with my purchase and the support from Pedro and the Tech support as well.
Item Reviewed:Great company to work with. After a couple of glitches on my
Great company to work with. After a couple of glitches on my part with sending a drawing they could open and one simple drawing change, the product was in my hands in a few short days. Excellent instructions and videos made installation seamless. We now have a warm bathroom floor. Thanks.
Item Reviewed:Excellent response and thorough detail in the ordering
WarmlyYours is run like a well oiled sewing machine. I’ve never had an issue with any of the product.
Item Reviewed:Great service again by WarmlyYours
Great service again by WarmlyYours (and Troy again too). Great product. Easy to work with and install. I will always purchase from WarmlyYours for my clients.
Item Reviewed:Warm Floors
Great product and easy install. Had a few questions that were answered quickly. I do recommend purchasing an additional floor sensor in case the first one fails.
Item Reviewed:Great product and service.
I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.
Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)
Works great
We install this system often via our remodeling company and installation and function has always been on-par with expectations. No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward
Item Reviewed:DYI approved
The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.
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Customer Is So Very Happy with the New Floor.
My customer, who has a shore home in Brigantine Nj had a problem with the first floor being cold for there was a craw space , insulated well but the floor was always cold. We removed the fabulous existing hard wood floor, installed 1/4" Hardi Backer board, WarmlyYours floor heat and new porcelain tile that looked like weathered wood . After completion the first floor was nice and warm. In fact , the heat dissipated to the second floor and the existing heater never kicked on all weekend. It was 24 degrees out and windy. Home owner is so happy and warm.
Item Reviewed:Easy
Fast Delivery. Easy to use - simply roll out, staple down, pour self leveler. Wait for tomorrow. This is a "required" upgrade to any stone tiled floor.
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A Model Company!
From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!! This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!
Item Reviewed:New Install
I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing. This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well
Item Reviewed:It was great working with Warmly Yours. The delivery was fast
It was great working with WarmlyYours. The delivery was fast, the installation was pretty simple, and it works great. The technical people called me to see if I had any questions or needed any assistance with the install. My customer was very happy.
Item Reviewed:Great product.
I was hesitant to install a heated floor system, but now that it is in and working I love it. The staff is awesome. Thank you, WarmlyYours.
Item Reviewed:Awsome product
We are Very happy with your Floor heating system
Item Reviewed:very good communication with my salesman
very good communication with my salesman
Item Reviewed:Always Warmly Yours
We have been using "WarmlyYours" floor warmers for a few years now and these folks know what they are doing. Plans are always spot on and easy instructions are always included as well. Could not think of using anyone else for our floor warmers.
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