TempZone™ Flex Rolls Reviews

Jenn West makes ordering so easy!!

Jenn West makes ordering so easy!!

Item Reviewed:
Dean A. | Burbank, CA
October 29, 2021

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great experience. Start to finish. Would use this company aga

great experience. Start to finish. Would use this company again.

Item Reviewed:
Joe F. | Andover, MA
October 29, 2021

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Fantastic Customer Service

Their customer service and technical service availability 24/7 is nothing less than superb. I wasn't so happy that a tech told me to tape their mats in place on the Cerazorb until it was covered with self-leveler (they had a tech review the job with me prior to installation which was a nice service if the tech knows what they are talking about). Do NOT do this as it caused nothing less than a mess during pouring. But, I got the floor in and all works - just wish I could have saved the 3 hours of extra work fixing tape and corners that surfaced through the leveler.

Item Reviewed:
Anonymous | Bridgewater Township, NJ
September 30, 2021

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Tested and is running perfectly

I installed the warming system yesterday and it laid out exactly as designed, with a few loop modifications. It was tested and is running perfectly. I am installing tiles tomorrow so once in we can turn it on to feel the warmth.

Item Reviewed:
Anonymous | Chicago, IL
September 22, 2021

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Great product Great service

I work with Mary and she is extremely knowledgeable and pleasant to work with. On top of that the products are top of the line and easy to work with. The assistance they supply (which is hardly needed) is outstanding. I would highly recommend WarmlyYours product.

Item Reviewed:
Rand M. | New Rochelle, NY
September 08, 2021

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Great product

A very easy install, instructions are thoroughly explained and works great

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Love it

Follow the instructions and it’s very easy to lay.

Item Reviewed:
David B. | Griffith, ON
September 08, 2021

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Customized installation layout makes it so simple

WarmlyYours makes a great product with great customer support. I uploaded a floor plan for our new bathroom, and within a day I received a customized installation layout which made it easy to do the installation myself. Having the heating element attached to the mesh minimizes the need to run individual cables.

Item Reviewed:
Cliff H. | Durango, CO
August 09, 2021

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Every online purchase experience should be this great!

Outstanding support every step of the way. Customized installation plan based on the floor plan I provided made the installation process a breeze. I received a note from the support team shortly after the product was delivered, but I never needed to reach out to them because it was all so well documented. I just installed the thermostat today, and it was easy to set up and use. Looking forward to some cool weather so I can really appreciate the warm bathroom floor.

Item Reviewed:
Cliff H. | Durango, CO
August 09, 2021

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5-Star

Excellent product and of quality! It was easy to install with the enclosed instructions and specifications.

Item Reviewed:
Kevin S. | Chandler, AZ
July 01, 2021

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Good product

Everything is good

Item Reviewed:
Al E. | Manhattan, NY
June 10, 2021

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Good product

Good product,easy to install. Termostats look great, easy to use.

Item Reviewed:
Al E. | New Hyde Park, NY
June 10, 2021

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Works wonderfully

Having installed several WarmlyYours products in the rest of the house, we used it for our basement bathroom reno. With basement floors being cold, and having limited vents, the floor heat makes the bathroom cozy. Installation was easy.

Item Reviewed:
Anonymous | Lake Zurich, IL
May 27, 2021

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Very easy process from placing the order to executing the installation.

Jennifer was very helpful in getting the product order for my specific project. The value add service is their engineering department will provide a custom layout of the radiant flooring for easy installation.

Item Reviewed:
Casey C. | Marietta, GA
May 26, 2021

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Excellent Product

Once again very happy with the quality and ease of install of the in-floor heat mat by WarmlyYours

Customer review image Item Reviewed:
Vso C. | N Vancouver, BC
May 26, 2021

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Great rep and support!!!!

Great rep and support!!!!

Item Reviewed:
Anonymous | Queens, NY
May 23, 2021

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Like always great service

Like always great service

Item Reviewed:
Milton I. | Manhasset, NY
May 21, 2021

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GREAT in every way!!

Better than a 10! The customer service, floor plan layout, and instantly warm floor are all outstanding! Laurie was incredibly helpful, professional and courteous, had the floor plan layout reworked, and was always available. Highly recommend their floor heating product and give their customer service an A++

Item Reviewed:
Martha W. | Bryans Road, MD
May 20, 2021

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Warm Feet

Everything went well and according to the plan!!! Thank you for all the help.

Item Reviewed:
Anonymous | Lakeville, NY
May 16, 2021

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Almost Five

The whole process was great start to finish. The only reason I couldn’t give the fifth star was because when I called after hours tech support I didn’t get an answer. A tech did call (days later, after the install) but too late.

Response from WarmlyYours:

Thank you for your review and I'll take the 4-stars!. We're sorry that you got disconnected while you were being transferred to our technicians. We called you the next day to follow up and answered your questions and apologize it was too late. We will continue fine-tune our after-hour service, with feedback like yours. - Julia Billen (Owner)

Item Reviewed:
J.g. C. | Bayville, NY
May 11, 2021

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Very Professional Team

A very professional team. They always reply to your email very fast and answer all your questions. They also provide you an installation plan with details. We install the product for the client and it’s working well.

Item Reviewed:
Anonymous | Dorval, QC
May 06, 2021

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Great support

The support from engineering/technical and sales was over and beyond. Great product and look forward to using this winter. I had an excellent licensed electrician and tile person that contributed to my experience. Thank you for promptly answering my questions/concerns.

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Anonymous | Sanford, NC
May 03, 2021

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Great product and excellent customer services!

I enjoy dealing with Mary who helped me to choose the right product for the project I engaged her on. Excellent customer service and she went the extra mile to ensure I got all of what I needed to complete the project. Product perfect for my needs...

Item Reviewed:
Ninfa L. | Hewlett, NY
April 26, 2021

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Great product, easy to install, just follow the map they give

Great product, easy to install, just follow the map they give you. Also do not forget to Install the temp sensor included with your thermostat.

Item Reviewed:
Bryner E. | Hessel, MI
April 25, 2021

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