CeraZorb Underlayment Reviews

Great product and service.

I love my WarmlyYours floor. They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.

Response from WarmlyYours:

Thank you for your review. We have people standing by 24/7 to answer your calls. After-hours calls can take a little longer to answer since we are on our cell phones at home, but we are here to help anytime. - Julia Billen (Owner)

Item Reviewed:
Leah S. | Smyrna, TN
April 10, 2021

Share this Review:
DYI approved

The heating mats were designed well for me to easily layout. I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

Customer review image Item Reviewed:
Bob L. | Laingsburg, MI
March 26, 2021

Share this Review:
This product is great.

My contractor and I both were thrilled with the ease of installation, light weight and R value. We put it under tile. First glued it to plywood with special product then placed thinnest, then put a NuHeat floor mat over, then more thinnest and tile on top. Next week we will install over cement floor with NuHeat mat and engineered wood on top.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4′ x 4′) - 25 Sheets / 400 sq.ft

Maria T. | Carmel, CA
February 24, 2021

Share this Review:
Outstanding radiant floor heat!!

We love our WarmlyYours radiant heat systems that we have installed in all our bathrooms, kitchen, dining room and foyer! The programmable thermostats and wonderful radiant, warm floors keep our house cozy all winter and save us on our heating bills too!

Item Reviewed:
Daniel A. | Troy, MI
February 15, 2021

Share this Review:
Nice and comfortable

At first, I installed heated floors as a luxury to make my home office floating floor more comfortable. Our radiant heating was insufficient for the room, so we added the isolation under our existing floor with the heating elements. This was before knowing anything about COVID-19. With winter coming back, and confinement still active, I can’t express how happy I am to have proceeded. What seemed like a luxury now feels like amazing upgrade that provides me with a comfortable office.

Item Reviewed:
Environ™ Easy Mat 120V 5′ x 10′, 50 sq.ft. - 4.9A

Alexandre C. | Montreal, QC
February 15, 2021

Share this Review:
best foot warmer

I installed the heated mats. They are amazing. I live in Breckenridge and use these mats to heat the house with my fireplace. This is the only 2 heat sources and they keep the rooms very hot with radiant heat and the electric bill is much better than the old baseboard heaters we had. I highly recommend this product.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4′ x 4′) - 25 Sheets / 400 sq.ft

Anonymous | Breckenridge, CO
February 15, 2021

Share this Review:
thermostat quit working

it still works although i have no control to change the temperature or turn on or off super easy install

Item Reviewed:
Randy | Menifee, CA
February 15, 2021

Share this Review:
Cerazorb underlayment

Great price and service and have purchased other floor heating items from them in the past. Great company for DIY person.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4′ x 4′) - 25 Sheets / 400 sq.ft

Anonymous | Spring Grove, PA
February 15, 2021

Share this Review:
Warm Toes

Love when my toes get to the warm tile in the bathroom. Cold mornings are awesome.

Item Reviewed:
Anonymous | Heber City, UT
February 15, 2021

Share this Review:
Great Customer Service/Well Constructed Product

I installed the TempZone Flex Roll 240V 1.5′ x 22′, 33 sq.ft. system in a small bathroom over Cerazorb and under porcelain tile. The whole process went smoothly. In particular, WarmlyYours provided a level of customer service that exceeded all expectations, including prompt response to questions, detailed system layout/design, and easily understood instructions. Now that it is colder weather, we have been using the floor warming system and it performs very well, heating the floor to the set temperature in less than 10 minutes and maintaining that temperature. The system itself is well constructed. We appreciated the backing tape. Only advice I can give installers is to plan on laying a fairly thick mortar under the tile with a sufficient notched trowel to prevent tile uneveness. The Cerazorb was easy to notch to accomodate the thermostat and splices, which are thicker than the heating mat.

Item Reviewed:
David M. | Puyallup, WA
February 15, 2021

Share this Review:
Good service. Very responsive and helpful sales team.. Happy with product

Overall i am satisfied with the product and service. I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

Item Reviewed:
Anonymous | Courtenay, BC
February 15, 2021

Share this Review:
Great overall experience!

Amazing sales and service support from beginning to end. We were putting the WarmlyYours electric heat system between a concrete slab and our engineered hardwood. We had lots of questions along the way and Troy was great support throughout. It is now installed and working great!

Item Reviewed:
Irene S. | Victoria, BC
February 15, 2021

Share this Review:
Warmly Yours provides a good product and the tech support is

WarmlyYours provides a good product and the tech support is always there if needed.

Item Reviewed:
Jay H. | Union, OH
February 15, 2021

Share this Review:
Great Service

Great service, easy to order, quick shipping, great support. Everything worked perfectly and am enjoying our warm floors. Would recommend to anyone.

Item Reviewed:
Kevin S. | North Saanich, BC
February 15, 2021

Share this Review:
Love my heated floors

Love my heated floors. I live in the Northern part of the country where winter is cold. Our ceramic floors would be too cold with out them being warm by the wonderful products I get from WarmlyYours floors.

Item Reviewed:
Matthew G. | Westland, MI
February 15, 2021

Share this Review:
Worth every penny!

So glad i purchased this item, was easy to install and works amazingly well. Only wish i had gome bigger!

Item Reviewed:
Christopher F. | Sudbury, ON
February 15, 2021

Share this Review:
Excellent Customer Service

I Researched every electric floor heating product available. I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Item Reviewed:
Andersen E. | Damascus, OR
February 15, 2021

Share this Review:
Just enough insulation from slab.

Product minimizes heat loss from concrete slab on cold days. Product was grouted down first and then the element rolled out. Great at minimizing thickness of completed floor!

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2’ x 4’) - 1 Sheet

Kelly C. | Biloxi, MS
February 25, 2019

Share this Review:
Works surprisingly well

I'll admit, when this arrived I was doubtful that it would do anything - it's pretty thin. But halfway through the CeraZorb underlayment installation on the basement floor, we could feel it working - definitely blocked the chill coming through the concrete! I'm certain this will keep the radiant floor heating in the room where it belongs, and not seeping down into the concrete below.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (2’ x 4’) - 1 Sheet

Andrea B. | Brattleboro, VT
February 01, 2019

Share this Review:
Great product

Great product, fast shipping

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 1 Sheet

Cnr G. | PASSAIC, NJ
May 14, 2017

Share this Review:
Great product

Great product, would highly recommend if you are putting a heated floor over a concrete basement floor. They are pricey though if you need a lot.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 1 Sheet

Tim O. | BELLEVILLE, IL
February 03, 2017

Share this Review:
Great Protection and Resistance

This product was easy to install and added great protection and resistance between the slab an the heated floor.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 1 Sheet

Mike T. | Fishers, IN
January 08, 2017

Share this Review:
I will be using this system on all future jobs

Great product with exceptional customer service. I will be using this system on all future jobs.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 1 Sheet

Bruce A. | WOODCLIFF LAKE, NJ
November 03, 2016

Share this Review:
Very impressed

Very impressed with the insulation value of these tiles especially for being only 5 mm thick.

Item Reviewed:
CeraZorb® Insulating Synthetic Cork Underlayment (4’ x 4’) - 1 Sheet

Graeme H. | EDMONTON, AB
September 07, 2016

Share this Review: