Metropolitan Reviews
Enjoying the towel warmer
The first warmer arrived damaged from shipping (poor packing). It took a couple of emails and phone calls to convince WarmlyYour to send out an exchange towel warmer. The second one arrived in fine condition. Installation was straight forward. It works well. Works be 5 start, but the exchange process was not as smooth as it should have been.
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Exemplary Product & OUTSTANDING Customer Service
We were so pleased with both our towel warmers and WarmlyYours customer service three years ago that we recently purchased additional towel warmers for installation in the construction of our new home. Customer Support is unsurpassed.
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Excellent Customer Service
I installed a towel warmer during a home renovation in 2015 and it was perfect. It worked as advertised but over the years the mounting brackets started to rust. I contacted WarmlyYours and the company replaced the brackets free of charge. Thank you WarmlyYours!!
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Very good towel warmer
This towel warmer was the prefect size for our space. It does a great job warming towels with enough lead time. Wish it came in brushed finish rather than polished. Also it came with the wrong wall mounts. Customer service was very cooperative in replacing with the correct parts at no charge.
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Essential and Beautifully Functional Addition to our Bathroom
This is my second WarmlyYours towel warmer I've personally installed in our home's bathrooms. Aside from hickups in terms of the wrong mounting hardware supplied with the device itself (which WarmlyYours immediately corrected via Fedex) and despite hideously poor Delivery delays care of USPS over the holidays, actual installation was a breeze. Just remember to mount at least one side of the towel warmer on a vertical stud, and be sure to incorporate GFCI either in proximity to the device or at the main circuit breaker panel. Cheers,
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Warm towels are so luxurious
Such a nice product - it actually heats up faster than advertised. Nice looking and well made. I’m happy with the purchase.
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