Contact Us After Hours

Loading...

Loading contact options...

Sign In

Loading...

Loading...


Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,720 reviews
Rating Breakdown
5
(2,482)
4
(194)
3
(23)
2
(8)
1
(13)
2,720 customer reviews

Easy to set up after reading the manual

This is the second SmartStat I've purchased and it is well worth the extra cost to have a fully programmable thermostat to go with the heated flooring.

Don't skimp on this item!

Couldn't find full layout specs on line before install.

Could have been me. Should have listed the switch somwhere on documents. I didn,t remove plastic protectiors until after install. In my install not visable unless you had a clue. had to get help from tect. Towel warmer itself is great.

Always a pleasure to deal with WarmlyYours.

Although this product is an outstanding companion to the in-floor heating, I find the programing to be confusing.

Still, the thermostat responds to changes easily and works well.

Product arrived on time and as ordered.

Instructions were clear and easy to follow. Installation was a piece of cake. Product worked just fine. I won't hesitate to recommend to my friends.

Product arrived on time and as ordered.

Instructions were clear and easy to follow. Installation was a piece of cake. Product worked just fine. I won't hesitate to recommend to my friends.

This was a replacement for a defective thermostat.

Very good service. Quick and easy.

Excellent product.

It was easy for me to install. The quality is top rate. The timer is especially handy and a top notch item. Its nice to have warm dry towels each day.

Make the Thermostats available in different colors

Compared to most of the comparably-styled units available, I found the Infinity to be reasonably priced.

We have two of these towel warmers -- one in the guest ensuite and one in the master ensuite. They work well for us and are visually perfect in our very modern home -- clean, uncluttered lines. Lastly, it has been easy to deal with WarmlyYours -- the company is extremely responsive to customer concerns.

The synthetic cork Cerazorb product installed easily and provides a great base for the heating mats.

\Our installation was over a concrete slab and the Cerazorb allows for quick heating and longer heat retention. It has performed up to all expectations. I would recommend it to anyone installing basement floor heating.

Was replacing a unit............fit perfectly and works "warmly"!

Kind of complicated at first but has many features that will be very helpful.

I just got it installed last weekend. I am tiling the floor this weekend and hopefully the system will work.

Courteous service, fast shipping, easy installation and works great.

A really great product and company to do business with. Thanks!

I have had to replace my thermostat twice.

The first time before I even used it. The second after a few years. So when my floor failed again and the readings looked good it looked like the thermostat again, so I replaced it again, but this time it did not fix the problem.

Fine product.

Easily installed and easy to program and use.

Thermostat was easy to install and works great!

Many thanks to Chad Braker for his assistance with this order, and I would recommend WarmlyYours to all of our friends.

One word, Awesome.

The thermostat for this device could use a back light and is a little overly complicated with buttons and esoteric pictographs. It's not very intuitive and I managed to lose the English instructions (Good thing I know some Spanish). Clearly an off-the-shelf part as opposed to a dedicated device for towel warming. Probably the only weak link in my heated floors/heated towel rack order.

So far so good.

A lot of buttons and I didn't notice the wings for the extra buttons at first, but the instructions are pretty clear.

We love our Infinity Towel Warmer.

We have the built in option and it looks fabulous. It took a bit to figure out the programmiong instructions (mostly how to turn on the appliance), but once that was behind us, every morning we have toasty towels waiting for us. I love the ability to easily turn off for extended away time. My kids are begging for one in their bathroom.

I'm still early in the learning curve and attempting to find the best setting for our schedule and the room.

My initial finding that the unit does not have a battery back-up and will require to be reprogramed each and every time there is a power outage is a minus.

I had a customer have me replace his thermostat since his went bad.

It came from a local electrical supply house and cost more than mine that I got from you, and they are the same brand. Glad I bought from you.

As an electrical contractor, I've installed several heated floors from various suppliers.

Thought I'd try your product in one of my own homes because of the price. The tile installer was quite pleased and so am I.