Customer Reviews

We have had our third thermostat installed.

The first one worked for 2 years and then quit. Technically it did work for that long as it was installed in our basement bathroom that overnight company uses so was used only a few times a year. Our electrician who installed it, ordered a replacement thermostat and it never worked. We then hired a different electrician a year later and ordered this last (third) thermostat ourselves. The new electrician could not get the floor to warm up either so the only solution we are told now would be to rip up the tile floor and start over!! ... Well, that isn't going to happen.

The product came within a few days and was very easy to replace.

So far it is working like a charm. Thanks for the easy problem solving to deduce that it was the thermostat.

The directions are clear and always easy to install.

Your mats are great, they work well even after three floods, but the Honeywell Tstat is terrible.

Two months after replacing it the GFCI failed. A second floor heating system I have the GFCI also failed after two years. I like your service and your mats, but the honeywell tstats fail very fast.

WE are enjoying warm towels when we get out of the shower!

Works great and was received quickly.

Would definitely recommend.

The one cable is terrific!

Thank You! Dennis Montillo President, Integrity Tile

The ordering process was easy, fast and reasonably priced.

The mat works well as expected. I will never lay another tile without heating it.

Overall I am satisfied with the entire product.

Nice warm floor. However, the thermostat makes a clicking noise when it kicks on/off that is rather loud. This is in our master bath and you normally would not hear it, except at night when all is quiet. I had some choices as to where to place this thermostat prior to installation. No one said anything about the clicking noise. After installation I spoke to someone and they told me - it is part of the design and nothing can be done. In essence they knew about it prior to the installation. I placed the thermostat right inside the door in the hallway where the clicking can be heard more. If I had know this, I could have place the thermostat around the corner and perhaps the sound would not be so bothersome. But overall the floor is working as it should. If I could change this one item, It would a 10 out of 10. As it is, it drops to a 7 out of 10. Thanks

We love our radiant heating, but the thermostat seems to kick off and display "GFI" for no apparent reason.

when this happens the plug that it's wired to still works fine, but it makes me do a test to reset it. It is quite irritating.

Absolutely love the towel warmer.

It's great to have a warm towel ready as well as drying them inbetween showers.

Easy to set up after reading the manual

This is the second SmartStat I've purchased and it is well worth the extra cost to have a fully programmable thermostat to go with the heated flooring.

Don't skimp on this item!

Couldn't find full layout specs on line before install.

Could have been me. Should have listed the switch somwhere on documents. I didn,t remove plastic protectiors until after install. In my install not visable unless you had a clue. had to get help from tect. Towel warmer itself is great.

Always a pleasure to deal with WarmlyYours.

Although this product is an outstanding companion to the in-floor heating, I find the programing to be confusing.

Still, the thermostat responds to changes easily and works well.

Product arrived on time and as ordered.

Instructions were clear and easy to follow. Installation was a piece of cake. Product worked just fine. I won't hesitate to recommend to my friends.

Product arrived on time and as ordered.

Instructions were clear and easy to follow. Installation was a piece of cake. Product worked just fine. I won't hesitate to recommend to my friends.

This was a replacement for a defective thermostat.

Very good service. Quick and easy.

Excellent product.

It was easy for me to install. The quality is top rate. The timer is especially handy and a top notch item. Its nice to have warm dry towels each day.

Make the Thermostats available in different colors

Compared to most of the comparably-styled units available, I found the Infinity to be reasonably priced.

We have two of these towel warmers -- one in the guest ensuite and one in the master ensuite. They work well for us and are visually perfect in our very modern home -- clean, uncluttered lines. Lastly, it has been easy to deal with WarmlyYours -- the company is extremely responsive to customer concerns.

The synthetic cork Cerazorb product installed easily and provides a great base for the heating mats.

\Our installation was over a concrete slab and the Cerazorb allows for quick heating and longer heat retention. It has performed up to all expectations. I would recommend it to anyone installing basement floor heating.