Laurie’s attention and help were exceptional.
However, my contractor was inexperienced and fairly incompetent. I had outdoor heating installed which works in part of the area but not all. Unfortunately the main steps to the front door do not melt. I use the back steps for my dog yard and they do melt🙏🏻 One other problem I have is the manual nature of initiating the system. I thought the sensor would automatically turn it on but I have to do it when it’s going to snow. If I’m not home it can’t catch up to fallen snow. Also the walkway melt travels to the public sidewalk where it turns into a skating rink. I use salt on that. I’m only 75% happy with the results and 100% wish I hadn’t invested in it. It was trouble all the way. Inside floors work well but I think it’s too expensive to operate and appreciate being able to see the amount of power it uses so I can calculate the cost and act frugally. The whole system is definitely a luxury. I did see that you offer many detection methods to solve problems but I am exhausted from the experience and ended up firing my contractor.
