Customer Reviews

I bought 6 50ft snow mats and a controller from warmlyyours in 2023 for a houe in lake tahoe.

I have had it installed for 3 winters now. The system has worked perfectly. It heats up very fast and melts the snow right away. It saved so much time and effort. I also got a solar panel and battery system the summer earlier. That way, the solar credits pay the electric bills in the winter. Together, they were a great purchase.

The ThermalSheet underlayment is a quality product that worked great with our 3x6 warming mat installation.

Today, I received a call from Warmly Yours to discuss the radiant panels, expectations on it, and received an offer to return it.

I want to say that, while this product did not perform as I expected, I have purchased products from Warmly Yours in the past and will continue to do so. The customer service is some of the best I have experienced. Receiving a call from them to talk about my review on this product proved it even more. With hundreds of consumer websites making it impossible to reach anyone, Warmly Yours is a quality organization. You are in good hands doing business with them. The towel warmer I purchased is hands down fantastic.

FANTASTIC customer service.

We love our heated towel bars.

One had a minor problem and we received a replacememt the next day. Excellent customer service. Could not be happier.

The service we had was excellent.

I would buy another object from you if I need. Can you show me your products? Sorry, english is not my first language. Sorry, this is long time ago, I don't remember who was working with us. Geneviève.

New one seems to work great, but a little disappointed the original only lasted a little over 5 years.

You replied quickly with the correct information which got my thermostat working

Easy install as always.

Will require a second visit to job to program.

Not very user friendly. Dificult to make money when I have to return to job. Will not use again.

Good service and the product has worked well for the last 4 years since it was first installed.

The staff were very helpful.

The manuals and videos that were emailed were also helpful. User friendly thermostat works well. Have been a customer for many years and will continue.

Excellent customer service.

Going on 9 years, snow melt system working great.

Excellent support.

I have 15 year old product and you support person helped resolve all my questions.

Love the product.

My wife really loves it and can’t stop talking about it. Here’s a link to my YouTube install and review video. https://youtu.be/MovRwFT1fL8?si=660yih4yZLHh-Dt4

Don’t remember if it was Jen or Jennifer.

Very friendly, was knowledgeable about the product and sent videos that were very helpful.

This is an excelent product.

After many years our last thermostat failed. The replacement took only a few minutes to re-install. As for cuatomer serive, we have worked with Chris a few times. He was very patient and walked us through testing the heated floor to determine if the floor or thermostat was the issue. It was the thermostat and we received the replacement at half price in 2 days. This was crucial as we were entering winter.

I had used Warmly Yours on my basemtb floors with the custom matt many years ago.

Placing an order to guidance on installation was very stress free. Now i have a small issue its not working and their customer service team are right there to help solve this problem after all these years. Anatolly has kept me posted and has been on standby when im ready to diagnose this issue. Workkng with companies like this is hard to find these days. Thank you for your great customer service team. Sincerely, Tony Pena Images In Stone & Tile Restoration 847-912-7054

My floor thermostat died 6 months ago.

Ordered one from you. Between work and travel I finally installed it today. It is fantastic! WIFI connected, easy to program. Perfect

I wish I had read ths review before ordering.

I had high hopes that this would warm up a corner of my (small) living room. The glass coffee table 3 feet away is still cold to the touch. I was wondering if it was even working or putting out less heat than advertised? I have a towel rack from Warmly Yours that I'm very happy with. But this is just an overpriced panel that only heats up the 5 inches in front of it. Kind of feeling that they should not even be selling this. Disappointed.

We needed an existing towel warmer replaced.

It turned out to be a discontinued model but Warmly Yours was able to provide a refurbished model at a good discount. They were a pleasure to work with.

Thermostat works great and warmly yours service is second to none

Exceptional service and support.

Highly recommend them to anyone considering radiant heating.

Customer service is truly GREAT.

The are competent, want to figure out the problem, and follow up. They even had purchase info recorded so they could look up the exact model. I highly recommend!