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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,759 reviews
Rating Breakdown
5
(2,514)
4
(198)
3
(24)
2
(8)
1
(15)
2,759 customer reviews

I love my WarmlyYours floor.

They offer excellent customer service. They say “any time” customer service, but they don’t have live people just waiting for your phone call, but in a matter of minutes, they will get back to you with an answer. The online chat was very helpful. Everything was just as described and the mesh heating mat was easy to install. The instructions were clear and the online videos were very helpful. Thank you Kerilyn for a great experience.

Works great.

Replaced a unit that died.

I've been dealing with Troy for about 5 years now and he always has my back.

What a pro.

I recently installed a towel warmer I purchased from WarmlyYours.

We love it! It heats up very quickly and looks very modern. It was easy to install. I would not hesitate to purchase another product from this company.

I've been dealing with Troy for about 5 years now and he always has my back.

What a pro.

I've been dealing with Troy for about 5 years now and he always has my back.

What a pro.

I've been dealing with Troy for about 5 years now and he always has my back.

What a pro.

You can do a lot with this that they dont show you.

It really is well designed and simple to use.

as always, prompt professional service!

thanks!

Great customer service

My floors are so delightful.

I love warm floors!!!

I recently replaced a failed floor heating thermostat with the nHance programmable thermostat.

Very easy to install and worked great on and after the initial power up. In service, the control is extremely intuitive and easy to use. Love it.

We install this system often via our remodeling company and installation and function has always been on-par with expectations.

No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward

We install this system often via our remodeling company and installation and function has always been on-par with expectations.

No failures or faulty systems to date, easy to install and work around all the items in a bathroom. Will continue to purchase this mat system going forward

The heating mats were designed well for me to easily layout.

I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

The heating mats were designed well for me to easily layout.

I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

The heating mats were designed well for me to easily layout.

I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

The sales team, particularly Lyn was very knowledgeable and helpful.

They were able to advise and offered to help install via zoom if necessary. I would highly recommend them!

The heating mats were designed well for me to easily layout.

I am very happy with the outcome of the first room. I am about to do the second one and am expecting equal results.

My new replacement thermostat was easy to install, easy to program and it works great!

Highly recommended! The customer service was also excellent!

My wife and I will be moved in the house we noticed an old model of this floor heater wasn’t working.

It was easy to install this new unit and every morning we go in and it’s 38° out it’s nice to have a floor that’s 80° on your cold feet! It’s really a cool unit to have!

Should have sent this much sooner.

The name WarmlyYour is so appropriate. The entire team was extremely helpful to a total novice in identifying and solving the problem of a cold floor. I appreciate your courtesy, patience and follow up in getting my WarmlyYours floor warm again.

The old thermostat went out on a Wednesday morning.

I went online and found the item and its website. I called, spoke with a very knowledgeable person, ordered the unit. It was in my hands the next day. There were questions about how to replace the unit myself. Those questions were answered completely with reference to the website for any simple questions. There was a followup call from WarmlyYours about how it went. They even programmed the unit the exact same way the old unit was. It was perhaps the most perfect purchase I have ever made. It has worked flawlessly. Thanks.