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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,720 reviews
Rating Breakdown
5
(2,482)
4
(194)
3
(23)
2
(8)
1
(13)
2,720 customer reviews

I initially ordered the Environ™ Easy Mat 120V 3′ x 10′, in August 2018, for my micro-tiny home build.

I knew I wanted that lovely radiant warmth in my floor. However, in May 2019, when it was finally time to lay the flooring, the 3' mat was too wide in some places. I contacted WarmlyYours to see if I they would accept a return and instead send me the Environ™ Flex Roll 120V 1.5′ x 18′. They authorized the return and sent me out the new product. The whole process was seamless and stress-free! I installed the Flex Roll under cork flooring and I can't express how pleased I am with the performance! No more cold, winter floors and the radiant heat actually warms the whole micro space! I also purchased the nHance Programmable Thermostat UDG-4999 and it is so easy to use. Excellent products; excellent customer service!

On-time delivery Ease of installation (tutorial video) Great phone support Programming is

We love our heated floors!

We put WarmlyYours in our downstairs bedroom and main bathroom. What a treat it is to put your bare feet on a warm floor in the middle of winter! The installation directions were pretty accurate, although the directions said to put only a few staples in and we found we had to put a ton of staples in otherwise the floor floated way easier than we expected. Other than that, we would definitely recommend WarmlyYours heated flooring products and we would use them again in future homes.

We ordered the cut and turn rolls for 300sq ft of kitchen space.

It was simple to install them and our electrician finished the job at the thermostat. The pads heat up quickly and seem to be very efficient, we are very satisfied with our purchase!

Our “lower level” rec room was a poorly heated space with ceiling louvers and a shared zone with the main level of the house.

The under carpet WarmlyYours system provides not only a comfortable area for the the grandkids to play on but also adds warmth to the whole room.

Great product.

Works well so far. Excellent and patient help in project design - cables were just the right length. Lots of work to install but also fun. Floors are noticeably warmer than the wood floors in adjacent room and the bathroom is heated very well now entirely by the in floor system.

Great product.

Works well so far. Excellent and patient help in project design - cables were just the right length. Lots of work to install but also fun. Floors are noticeably warmer than the wood floors in adjacent room and the bathroom is heated very well now entirely by the in floor system.

I reached out to WarmlYours for advice on installing radiant floor heat in our new master bathroom.

I sent them a picture of a sketch of my bathroom and they quickly sent back a layout and a quote. As a diy home owner, I was on the phone with them to discuss any questions I had during the install. They were always available. Now that it’s November in Oregon we are enjoying the warm tile floor in the bathroom. The people at WarmlYours were great to work with throughout the entire process.

I worked with Laurie thought my interactions with WarmlyYours, she was a real pleasure to work with.

Unfortunately, I was unable to use the product that I purchased because the tile contractor refused to guarantee it. WarmlyYours refunded my purchase, this was truly above and beyond what I had expected and I thank Laurie for making this happen.

I have been very happy to work with Troy.

He was very helpful. And we love our floor heating! Michael D.

I would first like to say that dealing with Lyn Davis the customer service rep was outstanding.

Not only did Lyn look after my request, I made some adjustments throughout and Lyn most graciously adjusted my requirements always with pleasant understanding. This is not the first time I have used this product, as the results the first time was as great as this past one. Great product with outstanding customer support results!

From start to finish a truly exceptional experience.

My initial request for information was handled by Jenn West, account manager. She patiently answered all my questions and then took the time to understand my renovation project. She designed a floor heat layout that covered all areas of my bathroom, while ensuring heating coils were safely clear of the wax ring of my toilet bowl. My subsequent calls and requests for minor adjustments were handled quickly and thoughtfully. I could not have asked for a better experience.

The floors are operating flawlessly and my boy and my wife's feet are nice and toasty in the morning.

Could not say enough about how easy this process is to provide a layout and for WarmlyYours to send you the exact amount of material you need for your installation to be complete. We love the thermostat provided with the set up and the ability to schedule different temperatures at different times in the day. Stop looking elsewhere, this is your one stop shop for electric in-floor heating. And yes I am true customer, not some paid troll or robot. Enjoy!

Overall great experience.

This is my third WarmlyYours installation (just a homeowner, not a pro) and the only blip was an apparently random change in the location of the controller made during a design change. Troy sent a correction immediately after I contacted him and everything went together fine. Haven't turned it on yet (still need to grout tiles) but I can tell from experience we're going to love it.

We installed Flexrolls under a floating cork flooring in a basement on a concrete slab.

Working with the company to determine what we needed couldn't have been better and the product was exactly as promised and easy to install with the installation drawings the company provided. We love it.

We installed Flexrolls under a floating cork flooring in a basement on a concrete slab.

Working with the company to determine what we needed couldn't have been better and the product was exactly as promised and easy to install with the installation drawings the company provided. We love it.

Great service, easy to order, quick shipping, great support.

Everything worked perfectly and am enjoying our warm floors. Would recommend to anyone.

Both my kitchen, Dinning and bathrooms are perfectly warm Nice and genuine

Love when my toes get to the warm tile in the bathroom.

Cold mornings are awesome.

At first, I installed heated floors as a luxury to make my home office floating floor more comfortable.

Our radiant heating was insufficient for the room, so we added the insulation under our existing floor with the heating elements. This was before knowing anything about COVID-19.With winter coming back, and confinement still active, I can’t express how happy I am to have proceeded. What seemed like a luxury now feels like amazing upgrade that provides me with a comfortable office.

Love my heated floors.

I live in the Northern part of the country where winter is cold. Our ceramic floors would be too cold with out them being warm by the wonderful products I get from WarmlyYours floors.

As a remodeling contractor, we’ve been using WarmlyYours for years.

The sales and specification process is smooth and fast, installation is a snap and it’s reassuring to know that the support team is there should you need it.

Customer service is a key factor in customer satisfaction.

Troy was able to get me a new thermostat by the next day.

Using the youtube instructions I was able to easily install the termostat. It is working great.