Customer Reviews

Customer service is above and beyond making sure I have what I need.

Excellent product.

Great service and product!

Pleasure working with Chad!

We build custom homes for people, and everything needs to be connected and controllable.

Though this is one item that I convince the client to go analog. I tell them to set the floor at the temp they want and forget it. In the winter it runs and in the summer it doesn't. The manual controller has a clean look and does an amazing job of keeping the floor at just the right temp.

Good product.

I like it.

The response to correct the issues was great.

All is well.

Overall i am satisfied with the product and service.

I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

Very happy with the warm floors!

Easy to install and operate.

It works well and it fits our small space.

The design part with the brackets could use some redesign. It was tricky to install and hold in place at the same time. Once installed it works well. It is nice to have warm, dry towels.

Perfect replacement for the Honeywell T-Stat that stopped working properly.

Our towel warmer arrived promptly as promised and we love it.

Easy to install and use.

Very happy with the warm floors!

Easy to install and operate.

Overall i am satisfied with the product and service.

I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

it still works although i have no control to change the temperature

Overall i am satisfied with the product and service.

I have installed and it is working . Even Better if: Better guidance in the installation guide on self levelling concrete. This stage in the process gets one or two lines in the guide. Actually it was challenging and fairly expensive. I had about 400 square feet and it required about 22 50 lb sacks of concrete, three men and a day of effort to pour. I hadnt budgeted for this level of effort. The guide instructs that wires be a minimum of three inches apart but given length sent this separation was difficult to achieve and also i counted the separation units used in the cable guide in the instruction video and followed this and this was very tight and difficult to achieve separation on long cable runs

All good but tape seemed to cause some springiness and did not lay perfectly flat as usual.

But minor inconvenience during install.

It was not easy to program as we want the heat during the night, not day.

The staff tired but said they were unfamiliar with this model. Finally got it done, I think.

This product was installed in a shower.

Unfortunately, it only seems to hear half of the seat!