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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.89
Based on 2,712 reviews
Rating Breakdown
5
(2,476)
4
(194)
3
(22)
2
(8)
1
(12)
2,712 customer reviews

I called and spoke to a salesperson who suggested the model that would replace my old thermostat.

I offered to drive out to the office, but was told that they can drop it in the mail before closing. It arrived at my home the following day. I had it installed and it worked perfectly. In addition, it is a much nicer looking device than the one it replaced. I even got a follow up call to make sure everything was satisfactory. The customer service and the product were both outstanding.

very good communication with my salesman

very good communication with my salesman

Excellent; install guide, cautions, how to videos.

Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.

I Researched every electric floor heating product available.

I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

I Researched every electric floor heating product available.

I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Easy to install, amazing quality and technical support.

Mary is extremely knowledgeable & helpful with selecting the correct product.

Purchase transaction was as smooth as possible.

I was a little skeptical about putting electric floor heating in, especially when it said that it is not to be the main heating.

Everything was so easy, and we had it installed in two days! The electricity went out one evening, and my renters said it got so cold, and that the floor heating really made a difference. WarmlyYours made ordering easy! Everything we needed was there! Glad we did it through WarmlyYours and not trying to figure it out on our own. Thanks so much!

I had a WarmlyYours towel warmer in my previous home, and it performed extremely well.

When I purchased my new home, I ordered two - one for my bathroom, along with one for my guest bathroom. Both are working great. Dealing with the WarmlyYours team was a pleasure - would definitely recommend their products and company.

During the ordering process I was contacted multiple times to make sure the product I was getting was exactly what I needed.

The switch cover came damaged as it appeared to be put on a little too tightly and it cracked. The staff were more than happy to send me a replacement. I purchased these in the winter to have on hand for spring when they will be installed so I can’t speak to how well they work at this time. I’d definitely order from them again though just based on the customer service I’ve received.

Accessing our floor heater settings via an iPhone is nice, but not necessarily needed.

However, having access to the kWh usage is invaluable. Just making a small change in temperature and heating time intervals has significantly reduced our electrical usage for heating our floors. Once you've experienced heated tile flooring it's hard to go back to cold floors.

Excellent product and very good customer service, including personal calls after delivery of the product to insure everything is in order.

very good communication with my salesman

Everyone I spoke with was very helpful, especially as they helped me select the right thermostat for my needs, and how they walked me thru the installation process.

Excellent; install guide, cautions, how to videos.

Everything works great! My only suggestion would be to flatten the connection and insulation materials at the heating element/cold lead, as this creates a hump and requires a much thicker bed of thin set under the heated floor. My floor had thickness requirements for a door opening radius and drainage.

I Researched every electric floor heating product available.

I am an Electrical Contractor so I understand when someone is trying to BS me when it comes to electrical application. so after talking with many of the competitive floor heat manufacturers and suppliers I found myself over whelmed and Frustrated. I had sales people lying to me to sell their product. When I talked with WarmlyYours they answered the call and addressed every question I had and when they didn't know the answer they conferenced in some one who could answer it. No delay no Back and forth and no BS. They designed my system (800 Sq Ft with 5 zones ) within a couple days, I placed the order and had my product within a week. Now my system is installed works perfectly and am very pleased with my choice. WarmlyYours is by far the best electric Floor heating company by far. They have superior Customer Service from the very first contact asking about their product, Choosing the correct application, designing the system, ordering, and timely shipping, Installation Support 24/7 (I called on a Sunday afternoon and talked with an installation tech)all the way to the finish line when they asked me how did my project turn out. I am very Impressed With WarmlyYours and will refer them to anyone. Thanks again Dave Andersen

Still loving it.

I recommend it to friends who are remodeling.

All that we purchased look great but we have not installed it

Thank you for sending a new thermostat.

The floor is humming!

Upon my call to WarmlyYours I was promptly helped and a recommendation was made to cure my dead thermostat.

An order was placed. It was received when expected. Installation was easy. It turned on right away and my floors were warm again. Great experience.