Customer Reviews

My customer, who has a shore home in Brigantine Nj had a problem with the first floor being cold for there was a craw space , insulated well but the floor was always cold.

We removed the fabulous existing hard wood floor, installed 1/4" Hardi Backer board, WarmlyYours floor heat and new porcelain tile that looked like weathered wood . After completion the first floor was nice and warm. In fact , the heat dissipated to the second floor and the existing heater never kicked on all weekend. It was 24 degrees out and windy. Home owner is so happy and warm.

Pedro is honestly one of the best sales people that I have ever had the pleasure of working with.

He is available every single time I have needed help, and he is always happy to take care of any changes in my designs. I will only use Pedro and WarmlyYours for my bathroom projects. Thanks!

The company has been absolutely a pleasure to work with.

Faced with a non functioning thermostat, and looking at a costly replacement WarmlyYours in a creative way was able to assist us with the purchase of a new more efficient thermostat. This company cares WOW! Thanks WarmlyYours!

I ordered this product and quickly received shipment of not one but

I bought this thermostat because it was the only one I could find where I could program in my pre-existing non-standard 5k ohm floor sensor resistance.

The price was 3x that of a good and capable Honeywell unit, but I needed one to work with my sensor. Installation was somewhat difficult as it is designed to have the stiff solid copper wires from the house attached directly to the thermostat. Other brands have flexible twisted wire leads attached to the T-stat that are then "wire nutted" to the house leads. As the module on the back of the Tstat is nearly as tall as the opening in the electric box, wires could not be inserted into the ends of the Tstat as I believe it was designed for. I had to take the snap-on cover off the back and run the leads to the terminals in the other direction. Cover could not then be reattached (not really an issue). Again, due to the size of the module I had to drill a hole for the sensor wire as the existing hole routed the senor wire over the metal edge of the electric box. In my case, my original Tstat was installed in a double wide box, so that was good. I don't think it would have been possible to install this Tstat in a single wide box. With all that behind me, the unit is working well and I am happy with it.

Easy installation and floor is toasty warm!!!

I recently purchased a 100 foot deicing cable.

It was easy to install and it kept my eves trough clear. I would recommend this product to anyone.

I was very happy with my new switch.

Your teck support was very good.

The thermostats that I ordered arrived on time.

I got support from the support group. Answered my questions and sent me a link to a video on installation. It was an easy DIY project once I watched the video. This was a much needed upgrade to my system.

About every 5 years or so, I have to replace the thermostat.

Before ordering a replacement, WarmlyYours responsibly wants to ensure the problem is with the thermostat, not the wiring in the floor. The technician first wanted an Ohm reading so we had to buy an Ohm meter. Then we couldn't understand the instructions on how to take a reading and ended up calling an electrician just to take a reading so we could buy a replacement thermostat. We wound up spending twice the cost of the thermostat when we could have just bought the thermostat and installed it ourselves. That said, I am very happy with my WarmlyYours heating. I just wish it wasn't so complicated to order a thermostat.

Simple installation and it works great.

This is a beautiful product and I highly recommend the towel warmer and WarmlyYours as a company.

Great to deal with!

Fast Delivery.

Easy to use - simply roll out, staple down, pour self leveler. Wait for tomorrow. This is a "required" upgrade to any stone tiled floor.

Great product and customer service.

We had a specific space in the master bath for this unit and it fit like a dream.

We bought the timer and it stays nice and warm for the time we need and then shuts off automatically.

From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!!

This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!

I worked with Jenn West and she is extremely professional.

From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.

I worked with Jenn West and she is extremely professional.

From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.

I worked with Jenn West and she is extremely professional.

From start to finish, she makes the whole process simple and easy. The product is great to work with and if you ever have questions, customer support is great as well. Highly recommend.

From using their website, to initial over the phone sales enquires, to shipping times, the product itself, clarity of blueprints and written install instructions, ease of installation, right down to being able to speak with a tech for that added install assistance and peace of mind, THESE GUYS ARE AWESOME!!!

This is a model company in how the customer experience should be! Some of the larger corporate giants certainly could take a lesson from WarmlyYours. I typically never engage in giving customer reviews. I simply believe that they should do their job, and I'll do mine. No one sends me a pat on the back and flowers because I have done a good job of paying for goods/services, so don't expect me to send adulations just because you did as you were expected to. HOWEVER, WarmlyYours has so exceeded my expectations, right across the board, that I just absolutely had to respond to them with this review. Many thanks for an overall exceptional shopping and installation experience!

I have been using your product for years with no problems.This time I had a different type of installation with these TC-Strip- PC cable fixing.

This is not a very good type of fastener. Does not hold the cable very well and when fastening to the floor it does not hold down well

Ordering was very simple as I was helped through the process.

Product is very easy to navigate and set up. Works great.