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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,720 reviews
Rating Breakdown
5
(2,482)
4
(194)
3
(23)
2
(8)
1
(13)
2,720 customer reviews

Product is great.

Thanks

We were extremely pleased with the recommendations and customer service from WarmlyYours when our older thermostats stopped functioning and needed replacement.

Scott and Mahdi provided great service and even follow-up (unheard of now days!) to make sure we were able to install the new thermostats and program them. It was one of the best purchase and customer service experiences we've had in a long time.

The installation was straight forward.

The instructions were to place the heat sensor 2" from the heating cables. However, we used the standard 3" configuration so it was only possible to achieve a 1.5" separation. I'm thinking this may be the reason we can't achieve a comfortable heat setting for the system. Will still try to modify the settings to get it to work properly.

This was easy to install and works great.

My floor is at a constant 77 degrees. The customer support was very friendly and helpful. I would certainly buy this again.

There is definitely a learning curve but after that it was great to see the finished product working.

Customer was extremely happy.

There is definitely a learning curve but after that it was great to see the finished product working.

Customer was extremely happy.

There is definitely a learning curve but after that it was great to see the finished product working.

Customer was extremely happy.

We are very pleased with the replacement thermostat that was recommended to fix our infloor heating problem.

Our guests enjoy the warm floor so it was important to properly fix our issue of thermostats that quit working after a short time. The online service was excellent.

This company is great bought a towel heater 5 years ago from Costco and but have not yet opened the box, my reno were postponed.

The box was missing a part and when i called their customer service they handle the situation quickly. THIS IS A WOW for me. great product and service. thanks

This company is great bought a towel heater 5 years ago from Costco and but have not yet opened the box, my reno were postponed.

The box was missing a part and when i called their customer service they handle the situation quickly. THIS IS A WOW for me. great product and service. thanks

My home programmable thermostat cost me 80 bucks.

Yours only has a couple of extra features, but the price is 130. Come on, guys.

Not especially useful and VERY expensive.

I can't say enough for the helpfulness of the gentleman who assisted me with this order.

I was looking for a thermostat to replace one that had had died several years ago. Fortunately, I had the model number for the old one and he was able to immediately recommend a replacement, explain how it worked and most of all, reassure me that the new one would warm up the cold radiant flooring in the bathroom. I am reluctant to order things online but this experience was so positive, I may be more inclined to do it again.

My experience was great dealing with WarmlyYours.

Very knowledgeable and friendly.

I’ve had issues with ice building up in the gutters for 15 years.

I Installed a couple of 100ft heating cables in my main trouble areas and with one decent snowfall in the books, they did the job as advertised.

Easy to install, works fine

Home remodeling business is never easy.

As much as we can, we try to surround ourselves with companies and trade partners we can trust and will have our back. That is exactly why we've been using WarmlyYours exclusively for many years now. They provide quality product as well an exceptional customer and tech support. We are grateful to have such partner in WarmlyYours!

Very helpful; the person at WarmlyYours spoke directly with the electrician which was invaluable.

I really appreciated the dicount given for a return customer.

The mat came in a little smaller than I was expecting based on the drawings but in the end it all worked out fine and the floor is nice an warm.

Ordered the nSpire Touch WiFi: programmable thermostat.

Easy installation and works great. Would definitely recommend.

Replaced a 4year-old programmable unit with a simpler non-programmable unit.

Installation instructions were easy to follow and diagrams provided were much appreciated. Thermostat works like a charm and is super easy to use and read. A winner! Service by phone and at the Toronto warehouse was top notch A++.

It took some patience and some good advice from the tech team but I was able to get the new thermostat installed and it is working perfectly.

Had to replace a thermostat for flooring (originally installed 6 six yrs ago).

Contacted WarmlyYours , reviewed the issue and was determine required new thermostat. As call was made at end of day; new thermostat was shipped the next day and received shortly after. Super Service . Now installed and back up and warming the floors. Thanks, will recommend you to everyone I know.