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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,714 reviews
Rating Breakdown
5
(2,477)
4
(194)
3
(22)
2
(8)
1
(13)
2,714 customer reviews

To my knowledge this is my first ever review - but WarmlyYours (WY) earned it!

My wife and I (66 and 67 years ago) recently (couple months ago) completed our installation of the 847 feet 240 volt floor heating cable (Temp Zone Floor Heating Cable) for a new sunroom we had recently added (About 17' by 17'). We used the Prodeso matt under the cable and we installed 18 by 18 ceramic tiles as the flooring surface. We also purchase the n-spire programable thermostat. Our contact person at WY was Jennifer Stasica (Melus) and she was phenomenal. We went thru several (actually many) design and product options before settling in on the ceramic tile as our flooring option. I had a little trouble getting the thermostat connected but the WY tech team was Johnny on the spot and quickly helped me get the thermo connected. For full disclosure my wife and I are both pretty handy - but the instruction from start (checking cable) – to finish (connecting thermos) are spot on and easy to follow. I also took the time to contact Custom Building Products tech support for their recommendation on the bonding primer (we put down on plywood floor) and best thin sent to use in this application (bonding primer MBP and thin set ProLite Premium Large Format). We used the two-step method for installation, i.e Thinset the Prodeso, lay the cable according to the WY supplied plan, then set wire into Predeso and an finally title onto the covered Prodeso/heating cable. I will not hesitate in using WY for any future heating projects but I am thankful this large project is completed. For a bathroom etc. putting down Temp Zone cable would be an easy project. Thank you again Jennifer - and pass on my thanks to your engineering team for the many renditions we worked thru. PS another reason I waited to do this review was to see how the heated floor performed. No really cold days yet - but on the cooler evenings it is meeting my expectations.

Excellent assistance in helping me replace my failed floor thermosat.

My installer liked the concept and looks forward to working with this in the future.

So easy to install!

My installer liked the concept and looks forward to working with this in the future.

So easy to install!

My installer liked the concept and looks forward to working with this in the future.

So easy to install!

Troy was outstanding from start to finish.

Thank you so much. My granite shower bench is warm to sit on. So happy I found you on Google.

I ordered WarmlyYours for a client of ours and she just moved into the home we renovated for her.

She loves the fact that she stay toasty warm in the bathroom.

I ordered WarmlyYours for a client of ours and she just moved into the home we renovated for her.

She loves the fact that she stay toasty warm in the bathroom.

The product speaks for its self and the service is excellent.

The product speaks for its self and the service is excellent.

The product speaks for its self and the service is excellent.

Mary knows her stuff.

If she doesn't know , she calls you back within minutes with an answer.

Mary knows her stuff.

If she doesn't know , she calls you back within minutes with an answer.

Mary knows her stuff.

If she doesn't know , she calls you back within minutes with an answer.

Mary knows her stuff.

If she doesn't know , she calls you back within minutes with an answer.

Mary knows her stuff.

If she doesn't know , she calls you back within minutes with an answer.

Good service and the thermostat works great.

I play a lot of tennis, so sometimes I take multiple showers in one day.

My towel would not always be dry by the next shower. Now I use the towel warmer and set the timer for 2 hours. It is perfect! Also, the only place we had to place the towel warmer was a little too narrow for the base. The base legs can be turned on an angle so you can squeeze the towel warmer into a tight spot.

Great product.

Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!

Great product.

Easy to quote, easy to order and arrives quickly. Staff is always helpful. Most important, our customer loves their new heated floor!

Everything went well.

Floor is warming nicely.

Everything went well.

Floor is warming nicely.

Excellent service Product delivered quickly and installed easily

The designer did not listen to my instructions.

I told the salesman that the floor was highly insulated below the subfloor and that the vinyl covering had a temperature limit of 85 degrees. He specified your hottest possible arrangement for the floor size. (Three inch spacing with 3.7 watt wire and very narrow areas at the edge.) It should have had 4 or 5 inch spacing with your cooler 3.0 watt wire. ) I did not catch it until I had it for a while and was very bothered that it was too hot. Eventually I had to send it back and order a much shorter wire.