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Customer Reviews
See what our customers are saying about their experience with WarmlyYours radiant heating products and support.
4.89
Based on 2,712 reviews
Rating Breakdown
5
(2,476)
4
(194)
3
(22)
2
(8)
1
(12)
Hey Troy, the order refernced was only part of the project.
The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew
Hey Troy, the order refernced was only part of the project.
The balance of floor heating was also WarmlyYours but was purchased from a local distributor (City Tile Nanaimo) THis was my 3rd WarmlyYours project and again I'm very satisfied and happy with not only the service provided but the end result. I've attached a couple of pics of the project and thanks again...Drew
So in 2003 I installed a mat in our basement bathroom.
This included the TH111-P-GFI controller. Recently the controller started acting up. After a few e-mails and tests it was determined that it definitely was the controller. I was totally surprised that after basically 20 years I was offered a new controller at 1/2 price! It arrived very quickly and was easy to hook up. We are back to having a nice warm floor!!
easy to deal with, quick delivery, Great product
These network controls are simple for the homeowner to understand and work with.
I have never had a call back to reeducate an owner, reprogram or replace them. I use these on all of our projects.
Working with the WarmlyYours products and staff could not be easier!
Products are perfect for the new construction projects.
Working with the WarmlyYours products and staff could not be easier!
Products are perfect for the new construction projects.
Working with the WarmlyYours products and staff could not be easier!
Products are perfect for the new construction projects.
Had issue with older thermostat.
Bought a replacement, customer service was great to work thru that process.
Works great!
No more salt or shoveling!
Works great!
No more salt or shoveling!
Works great!
No more salt or shoveling!
Works great!
No more salt or shoveling!
If I were hiring account reps right now, I'd be thinking about Jenn.
She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.
If I were hiring account reps right now, I'd be thinking about Jenn.
She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.
If I were hiring account reps right now, I'd be thinking about Jenn.
She always puts the customer first and tries to think through their needs. Jenn introduced me to the cerasorb product as she listened to me describe my project and prompted me with questions regarding the situational aspects of the installation that helped me, as a homeowner and purchaser, and my installer to come up with a better solution.
Easy to install and works great
Ordered 90’ roll operating at 240 Volts.
Sales support on ordering was great, they provided a layout that I could prep the electrical and sensors location for during construction. Product arrived on-time. Contacted support during install for help with ohm meter check. Installation was easy and I highly recommend the single roll with one (1) power connection to your thermostat. I installed another floor heating system that needed six (6) pads with cables all running to the T stat and it took a lot more time. My installation was as follows: 3/4” T&G subfloor, 2mm foam underlayment, Environ Flex Roll heating pad, Pergo portfolio wetprotect 10mm flooring. I did have to notch out the subfloor for the temperature sensors, I put in a spare, and the power lead in wire that runs about half way into the foil at the start. Another area I had to notch the subfloor was at the termination or end of the roll. The heating cable terminates in a connector that needs to be notched. If you buy the underlayment from WarmlyYours you will notch that instead of subfloor. Performance: installed fall of 2022. Christmas 2022 saw temperatures of -10 degrees F for three days straight with 35MPH wind. Room was comfortable all the time! The product works and provides even heat throughout the floor. It is great to lay on when it is freezing outside! The room we installed it in has windows on three sides so it really takes the brunt of the winter weather. Thank you WarmlyYours for a great product!
Easy to use and install.
We all love our heated floor, even the cats, so when it began to trip off we were unsure how to troubleshoot.
Originally installed around 15 years ago so concerned parts might no longer be available. Your staff helped us determine problem, identified suitable replacement and shipped out within a few days. All installed. We are very happy.
Easy to install yourself.