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Customer Reviews

See what our customers are saying about their experience with WarmlyYours radiant heating products and support.

4.88
Based on 2,755 reviews
Rating Breakdown
5
(2,511)
4
(198)
3
(23)
2
(8)
1
(15)
2,755 customer reviews

I called to get information and spoke to Jennifer.

After reviewing all the information on your company I sent a drawing , with the help of your on line tools , planners and Jennifer all the components were shipped by the end of the next day.. All went as planned. And promised. Jennifer really knows your product and is an asset to your organization. It’s refreshing to know that companies such as yours still exist. We had delays in construction , the system has been installed now for a few weeks, for well and we are ver pleased with the performance.

I installed a WarmlyYours floor during a bathroom remodel.

It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.

I installed a WarmlyYours floor during a bathroom remodel.

It has absolutely ruined every other floor in my house. As soon as I step out of the comfort of my WarmlyYours heated floor in my bathroom, I am left with cold feet and overwhelming sense that I need to get heated floors for every square inch of my house. It is beyond me how I have gone so long without a heated floor. In all seriousness, this was a great product with even better support. The ordering process was simple and I really appreciated having a custom plan for my project. Looking forward to buying again and warming up the rest of my floors.

I don't normally write reviews but will in this case since all my experience with WarmlyYours, both product and Customer Service has been terrifc.

I used these cables to keep a slab next to a freezer from getting condensate on the surface.

They work great.

After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.

After 2 previous orders through Amazon Both orders were shipped the wrong size I had to call WarmlyYours directly to get the correct size shipped to me.

The service i received was spot-on.

It was a technical follow-up from an installation from a few years prior that involved an array of multiple heat matts. With their help, we troubleshot and resolved our thermostat controller issue.

Excellent customer service and technical support.

Easy to install after consulting instruction manual and online videos. Thank you!

Excellent customer service and technical support.

Easy to install after consulting instruction manual and online videos. Thank you!

Excellent customer service and technical support.

Easy to install after consulting instruction manual and online videos. Thank you!

Excellent customer service and technical support.

Easy to install after consulting instruction manual and online videos. Thank you!

This company was outstanding to work with.

Dealt with any issues immediately and was a great product at a great price for our bathroom renovation.

I was never good at programming our original thermostat, so when it stopped working, I decided to go with a simple on or off thermostat.

I works fine and customer service for the order and installation was terrific.

The first warmer arrived damaged from shipping (poor packing).

It took a couple of emails and phone calls to convince WarmlyYour to send out an exchange towel warmer. The second one arrived in fine condition. Installation was straight forward. It works well. Works be 5 start, but the exchange process was not as smooth as it should have been.

This was one of the best experiences that I have ever had with the sales; technical support and overall customer service.

The initial and second units received were unsatisfactory; however, the WarmlyYours representative continued to assist until the proper unit was found which gave the performance that was initially sought. This is customer service of the highest degree.

Warmly staff was very helpful in selecting the correct items to purchase for my project.

The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks

Warmly staff was very helpful in selecting the correct items to purchase for my project.

The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks

Warmly staff was very helpful in selecting the correct items to purchase for my project.

The instruction booklets were very clear and made installation straight forward. Everything worked without any issues. Thanks