Pipe Freeze Protection Fiberglass Tape 1/2 in. x 66 ft.
This support page provides publications, manuals, specifications, videos, support articles, and common support questions
Notices
Quebec Repairability Notice
Avis important pour les consommateurs du Québec:
WarmlyYours n'offre pas de services de réparation ni de pièces de rechange pour ce produit. Plus précisément, la fiche intégrée et l'élément chauffant ne sont pas offerts comme pièces de rechange. Si votre produit de protection contre le gel des tuyaux ou ruban chauffant tombe en panne pendant la période de garantie, nous remplacerons l'unité complète conformément à notre politique de garantie. Notre équipe d'assistance technique est disponible 24h/24 et 7j/7 par téléphone pour toute aide à l'installation ou au dépannage. Pour plus de détails, consultez notre politique de retour. Cet avis est fourni conformément à la Loi sur la protection du consommateur du Québec, article 39 (telle qu'amendée en 2025).
Important Notice for Québec Consumers:
WarmlyYours does not provide repair services or replacement parts for this product. Specifically, the built-in plug and the heating element are not available as replacement parts. If your pipe freeze protection or heat tape product fails within the warranty period, we will replace the entire unit according to our warranty policy. Our technical support team is available 24/7 by phone for installation and troubleshooting assistance. For full details, see our Return Policy. This notice is provided in accordance with Québec's Consumer Protection Act, section 39 (as amended in 2025).
Support Questions
Showing all 6 questions
Unfortunately there's no set answer for this because it depends on many factors such as the diameter of the pipes, the installation density of the heating cables, the outdoor temperature, the installation of thermal insulation sleeves, etc.
There are too many variables to provide an accurate answer. Even though this product is designed to keep pipes from freezing, it is not designed to thaw pipes. If your pipe has frozen with the heat tape installed and energized, please check the placement of the built-in thermostat and verify that the insulation has been properly installed and waterproofed.
Documents
Installation
- Constant Wattage Pipe Freeze Protection System Installation Manual (English)
- Constant Wattage Pipe Freeze Protection System Installation Manual (French)
- Self-Regulating Pipe Freeze Protection PT-DUAL Installation Sheet A (English)
Sell Sheets
- PRO-Tect Constant Wattage Heating Cable for Pipes Sell Sheet Canada (English)
- Self-Regulating Pipe Freeze Protection Dual-Zone Control PT-DUAL Sell Sheet (English)
- Self-Regulating Pipe Freeze Protection Single-Zone Control PT-SINGLE Sell Sheet (English)
Operation Manuals
Specifications
Identifiers
| SKU | PT-TAPE-FG |
| UPC (GTIN-12) | 881308050955 |
Product Dimensions
| Weight | 0.3 lbs |